Hospital communication between perception and cost savings: an Italian case study.
Identifieur interne : 000568 ( Main/Curation ); précédent : 000567; suivant : 000569Hospital communication between perception and cost savings: an Italian case study.
Auteurs : M. Pennacchini [Italie] ; C. Pensieri ; P. BinettiSource :
- La Clinica terapeutica [ 1972-6007 ] ; 2012.
Descripteurs français
- KwdFr :
- MESH :
- Wicri :
- geographic : Italie.
English descriptors
- KwdEn :
- MESH :
- geographic : Italy.
- Communication, Cost Savings, Female, Hospitals, Humans, Internet, Interpersonal Relations, Male, Middle Aged, Patient Satisfaction.
Abstract
Communication field is very much studied by Companies but not so much from the Italian NHS. We aim to study the suffering communication that patients, relatives and customers feel when they approach a hospital. The research was carried out in an Italian region: Lazio. The Objective was to take a picture of the current state of Regional Health-Care System (RHS) communication by local Visual Communication (VC), telematic, internal perception, communication propensity and perception of hospital's brand.
PubMed: 23007817
Links toward previous steps (curation, corpus...)
- to stream PubMed, to step Corpus: Pour aller vers cette notice dans l'étape Curation :000270
- to stream PubMed, to step Curation: Pour aller vers cette notice dans l'étape Curation :000270
- to stream PubMed, to step Checkpoint: Pour aller vers cette notice dans l'étape Curation :000270
- to stream Ncbi, to step Merge: Pour aller vers cette notice dans l'étape Curation :000842
- to stream Ncbi, to step Curation: Pour aller vers cette notice dans l'étape Curation :000842
- to stream Ncbi, to step Checkpoint: Pour aller vers cette notice dans l'étape Curation :000842
- to stream Main, to step Merge: Pour aller vers cette notice dans l'étape Curation :000568
Links to Exploration step
pubmed:23007817Le document en format XML
<record><TEI><teiHeader><fileDesc><titleStmt><title xml:lang="en">Hospital communication between perception and cost savings: an Italian case study.</title>
<author><name sortKey="Pennacchini, M" sort="Pennacchini, M" uniqKey="Pennacchini M" first="M" last="Pennacchini">M. Pennacchini</name>
<affiliation wicri:level="3"><nlm:affiliation>Institute of Philosophy of Scientific and Technological Activity, Rome, Italy. m.pennacchini@unicampus.it</nlm:affiliation>
<country xml:lang="fr">Italie</country>
<wicri:regionArea>Institute of Philosophy of Scientific and Technological Activity, Rome</wicri:regionArea>
<placeName><settlement type="city">Rome</settlement>
<region nuts="2">Latium</region>
</placeName>
</affiliation>
</author>
<author><name sortKey="Pensieri, C" sort="Pensieri, C" uniqKey="Pensieri C" first="C" last="Pensieri">C. Pensieri</name>
</author>
<author><name sortKey="Binetti, P" sort="Binetti, P" uniqKey="Binetti P" first="P" last="Binetti">P. Binetti</name>
</author>
</titleStmt>
<publicationStmt><idno type="wicri:source">PubMed</idno>
<date when="2012">2012</date>
<idno type="RBID">pubmed:23007817</idno>
<idno type="pmid">23007817</idno>
<idno type="wicri:Area/PubMed/Corpus">000270</idno>
<idno type="wicri:explorRef" wicri:stream="PubMed" wicri:step="Corpus" wicri:corpus="PubMed">000270</idno>
<idno type="wicri:Area/PubMed/Curation">000270</idno>
<idno type="wicri:explorRef" wicri:stream="PubMed" wicri:step="Curation">000270</idno>
<idno type="wicri:Area/PubMed/Checkpoint">000270</idno>
<idno type="wicri:explorRef" wicri:stream="Checkpoint" wicri:step="PubMed">000270</idno>
<idno type="wicri:Area/Ncbi/Merge">000842</idno>
<idno type="wicri:Area/Ncbi/Curation">000842</idno>
<idno type="wicri:Area/Ncbi/Checkpoint">000842</idno>
<idno type="wicri:Area/Main/Merge">000568</idno>
<idno type="wicri:Area/Main/Curation">000568</idno>
</publicationStmt>
<sourceDesc><biblStruct><analytic><title xml:lang="en">Hospital communication between perception and cost savings: an Italian case study.</title>
<author><name sortKey="Pennacchini, M" sort="Pennacchini, M" uniqKey="Pennacchini M" first="M" last="Pennacchini">M. Pennacchini</name>
<affiliation wicri:level="3"><nlm:affiliation>Institute of Philosophy of Scientific and Technological Activity, Rome, Italy. m.pennacchini@unicampus.it</nlm:affiliation>
<country xml:lang="fr">Italie</country>
<wicri:regionArea>Institute of Philosophy of Scientific and Technological Activity, Rome</wicri:regionArea>
<placeName><settlement type="city">Rome</settlement>
<region nuts="2">Latium</region>
</placeName>
</affiliation>
</author>
<author><name sortKey="Pensieri, C" sort="Pensieri, C" uniqKey="Pensieri C" first="C" last="Pensieri">C. Pensieri</name>
</author>
<author><name sortKey="Binetti, P" sort="Binetti, P" uniqKey="Binetti P" first="P" last="Binetti">P. Binetti</name>
</author>
</analytic>
<series><title level="j">La Clinica terapeutica</title>
<idno type="eISSN">1972-6007</idno>
<imprint><date when="2012" type="published">2012</date>
</imprint>
</series>
</biblStruct>
</sourceDesc>
</fileDesc>
<profileDesc><textClass><keywords scheme="KwdEn" xml:lang="en"><term>Communication</term>
<term>Cost Savings</term>
<term>Female</term>
<term>Hospitals</term>
<term>Humans</term>
<term>Internet</term>
<term>Interpersonal Relations</term>
<term>Italy</term>
<term>Male</term>
<term>Middle Aged</term>
<term>Patient Satisfaction</term>
</keywords>
<keywords scheme="KwdFr" xml:lang="fr"><term>Adulte d'âge moyen</term>
<term>Communication</term>
<term>Femelle</term>
<term>Humains</term>
<term>Hôpitaux</term>
<term>Internet</term>
<term>Italie</term>
<term>Mâle</term>
<term>Relations interpersonnelles</term>
<term>Satisfaction du patient</term>
<term>Économies</term>
</keywords>
<keywords scheme="MESH" type="geographic" xml:lang="en"><term>Italy</term>
</keywords>
<keywords scheme="MESH" xml:lang="en"><term>Communication</term>
<term>Cost Savings</term>
<term>Female</term>
<term>Hospitals</term>
<term>Humans</term>
<term>Internet</term>
<term>Interpersonal Relations</term>
<term>Male</term>
<term>Middle Aged</term>
<term>Patient Satisfaction</term>
</keywords>
<keywords scheme="MESH" xml:lang="fr"><term>Adulte d'âge moyen</term>
<term>Communication</term>
<term>Femelle</term>
<term>Humains</term>
<term>Hôpitaux</term>
<term>Internet</term>
<term>Italie</term>
<term>Mâle</term>
<term>Relations interpersonnelles</term>
<term>Satisfaction du patient</term>
<term>Économies</term>
</keywords>
<keywords scheme="Wicri" type="geographic" xml:lang="fr"><term>Italie</term>
</keywords>
</textClass>
</profileDesc>
</teiHeader>
<front><div type="abstract" xml:lang="en">Communication field is very much studied by Companies but not so much from the Italian NHS. We aim to study the suffering communication that patients, relatives and customers feel when they approach a hospital. The research was carried out in an Italian region: Lazio. The Objective was to take a picture of the current state of Regional Health-Care System (RHS) communication by local Visual Communication (VC), telematic, internal perception, communication propensity and perception of hospital's brand.</div>
</front>
</TEI>
</record>
Pour manipuler ce document sous Unix (Dilib)
EXPLOR_STEP=$WICRI_ROOT/Ticri/CIDE/explor/TelematiV1/Data/Main/Curation
HfdSelect -h $EXPLOR_STEP/biblio.hfd -nk 000568 | SxmlIndent | more
Ou
HfdSelect -h $EXPLOR_AREA/Data/Main/Curation/biblio.hfd -nk 000568 | SxmlIndent | more
Pour mettre un lien sur cette page dans le réseau Wicri
{{Explor lien |wiki= Ticri/CIDE |area= TelematiV1 |flux= Main |étape= Curation |type= RBID |clé= pubmed:23007817 |texte= Hospital communication between perception and cost savings: an Italian case study. }}
Pour générer des pages wiki
HfdIndexSelect -h $EXPLOR_AREA/Data/Main/Curation/RBID.i -Sk "pubmed:23007817" \ | HfdSelect -Kh $EXPLOR_AREA/Data/Main/Curation/biblio.hfd \ | NlmPubMed2Wicri -a TelematiV1
![]() | This area was generated with Dilib version V0.6.31. | ![]() |