Independent restaurant operator perspectives in the wake of the COVID-19 pandemic.
Identifieur interne : 000023 ( Main/Corpus ); précédent : 000022; suivant : 000024Independent restaurant operator perspectives in the wake of the COVID-19 pandemic.
Auteurs : Michael G. Brizek ; Robert E. Frash ; Brumby M. Mcleod ; Melinda O. PatienceSource :
- International journal of hospitality management [ 0278-4319 ] ; 2021.
Abstract
The purpose of this study was to assess the perceptions and attitudes of South Carolina independent full-service restaurant operators in relation to the operational and economic effects of the COVID-19 pandemic. The study utilized a mixed-methods approach that first partnered with local administrative and governmental bodies to disseminate a short survey. The survey was open to respondents for a 5-week period, beginning May 4th, 2020, which was when restaurants were permitted to reopen indoor dining, but with seating capacity restrictions to ensure social distancing. The second qualitative stage employed semi-structured post-survey interviews with selected independent restaurant operators from across the state. The results indicated that 25% of the restaurants polled did not survive the nearly two-month closure. Less than a quarter of respondents were unable to bring back their company's employees to pre-pandemic levels. The CARES Act financial relief programs were favored by most (81%) of the surveyed restaurant operators. Approximately 65% of the respondents did not feel they could keep their restaurants open if the pandemic restrictions remained in place until 2021. The respondents were split as to the future viability of the hospitality and tourism industry. The study offers guidance and managerial strategies for other independent full-service restaurant operators, as the COVID-19 pandemic continues to evolve.
DOI: 10.1016/j.ijhm.2020.102766
PubMed: 33230361
PubMed Central: PMC7674148
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Mcleod</name><affiliation><nlm:affiliation>Associate Professor, School of Business College of Charleston, Charleston, SC, USA.</nlm:affiliation></affiliation></author><author><name sortKey="Patience, Melinda O" sort="Patience, Melinda O" uniqKey="Patience M" first="Melinda O" last="Patience">Melinda O. Patience</name><affiliation><nlm:affiliation>Research Analyst, Office of Tourism Analysis, College of Charleston, USA.</nlm:affiliation></affiliation></author></titleStmt><publicationStmt><idno type="wicri:source">PubMed</idno><date when="2021">2021</date><idno type="RBID">pubmed:33230361</idno><idno type="pmid">33230361</idno><idno type="doi">10.1016/j.ijhm.2020.102766</idno><idno type="pmc">PMC7674148</idno><idno type="wicri:Area/Main/Corpus">000023</idno><idno type="wicri:explorRef" wicri:stream="Main" wicri:step="Corpus" wicri:corpus="PubMed">000023</idno></publicationStmt><sourceDesc><biblStruct><analytic><title xml:lang="en">Independent restaurant operator perspectives in the wake of the COVID-19 pandemic.</title><author><name sortKey="Brizek, Michael G" sort="Brizek, Michael G" uniqKey="Brizek M" first="Michael G" last="Brizek">Michael G. Brizek</name><affiliation><nlm:affiliation>Associate Professor and Interim Dean, College of Business, Lander University, Greenwood, SC, USA.</nlm:affiliation></affiliation></author><author><name sortKey="Frash, Robert E" sort="Frash, Robert E" uniqKey="Frash R" first="Robert E" last="Frash">Robert E. Frash</name><affiliation><nlm:affiliation>Associate Professor, School of Business College of Charleston, Charleston, SC, USA.</nlm:affiliation></affiliation></author><author><name sortKey="Mcleod, Brumby M" sort="Mcleod, Brumby M" uniqKey="Mcleod B" first="Brumby M" last="Mcleod">Brumby M. Mcleod</name><affiliation><nlm:affiliation>Associate Professor, School of Business College of Charleston, Charleston, SC, USA.</nlm:affiliation></affiliation></author><author><name sortKey="Patience, Melinda O" sort="Patience, Melinda O" uniqKey="Patience M" first="Melinda O" last="Patience">Melinda O. Patience</name><affiliation><nlm:affiliation>Research Analyst, Office of Tourism Analysis, College of Charleston, USA.</nlm:affiliation></affiliation></author></analytic><series><title level="j">International journal of hospitality management</title><idno type="ISSN">0278-4319</idno><imprint><date when="2021" type="published">2021</date></imprint></series></biblStruct></sourceDesc></fileDesc><profileDesc><textClass></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">The purpose of this study was to assess the perceptions and attitudes of South Carolina independent full-service restaurant operators in relation to the operational and economic effects of the COVID-19 pandemic. The study utilized a mixed-methods approach that first partnered with local administrative and governmental bodies to disseminate a short survey. The survey was open to respondents for a 5-week period, beginning May 4th, 2020, which was when restaurants were permitted to reopen indoor dining, but with seating capacity restrictions to ensure social distancing. The second qualitative stage employed semi-structured post-survey interviews with selected independent restaurant operators from across the state. The results indicated that 25% of the restaurants polled did not survive the nearly two-month closure. Less than a quarter of respondents were unable to bring back their company's employees to pre-pandemic levels. The CARES Act financial relief programs were favored by most (81%) of the surveyed restaurant operators. Approximately 65% of the respondents did not feel they could keep their restaurants open if the pandemic restrictions remained in place until 2021. The respondents were split as to the future viability of the hospitality and tourism industry. The study offers guidance and managerial strategies for other independent full-service restaurant operators, as the COVID-19 pandemic continues to evolve.</div></front></TEI><pubmed><MedlineCitation Status="PubMed-not-MEDLINE" Owner="NLM"><PMID Version="1">33230361</PMID><DateRevised><Year>2020</Year><Month>12</Month><Day>07</Day></DateRevised><Article PubModel="Print-Electronic"><Journal><ISSN IssnType="Print">0278-4319</ISSN><JournalIssue CitedMedium="Print"><Volume>93</Volume><PubDate><Year>2021</Year><Month>Feb</Month></PubDate></JournalIssue><Title>International journal of hospitality management</Title><ISOAbbreviation>Int J Hosp Manag</ISOAbbreviation></Journal><ArticleTitle>Independent restaurant operator perspectives in the wake of the COVID-19 pandemic.</ArticleTitle><Pagination><MedlinePgn>102766</MedlinePgn></Pagination><ELocationID EIdType="doi" ValidYN="Y">10.1016/j.ijhm.2020.102766</ELocationID><Abstract><AbstractText>The purpose of this study was to assess the perceptions and attitudes of South Carolina independent full-service restaurant operators in relation to the operational and economic effects of the COVID-19 pandemic. The study utilized a mixed-methods approach that first partnered with local administrative and governmental bodies to disseminate a short survey. The survey was open to respondents for a 5-week period, beginning May 4th, 2020, which was when restaurants were permitted to reopen indoor dining, but with seating capacity restrictions to ensure social distancing. The second qualitative stage employed semi-structured post-survey interviews with selected independent restaurant operators from across the state. The results indicated that 25% of the restaurants polled did not survive the nearly two-month closure. Less than a quarter of respondents were unable to bring back their company's employees to pre-pandemic levels. The CARES Act financial relief programs were favored by most (81%) of the surveyed restaurant operators. Approximately 65% of the respondents did not feel they could keep their restaurants open if the pandemic restrictions remained in place until 2021. The respondents were split as to the future viability of the hospitality and tourism industry. The study offers guidance and managerial strategies for other independent full-service restaurant operators, as the COVID-19 pandemic continues to evolve.</AbstractText><CopyrightInformation>© 2020 Elsevier Ltd. All rights reserved.</CopyrightInformation></Abstract><AuthorList CompleteYN="Y"><Author ValidYN="Y"><LastName>Brizek</LastName><ForeName>Michael G</ForeName><Initials>MG</Initials><AffiliationInfo><Affiliation>Associate Professor and Interim Dean, College of Business, Lander University, Greenwood, SC, USA.</Affiliation></AffiliationInfo></Author><Author ValidYN="Y"><LastName>Frash</LastName><ForeName>Robert E</ForeName><Initials>RE</Initials><AffiliationInfo><Affiliation>Associate Professor, School of Business College of Charleston, Charleston, SC, USA.</Affiliation></AffiliationInfo></Author><Author ValidYN="Y"><LastName>McLeod</LastName><ForeName>Brumby M</ForeName><Initials>BM</Initials><AffiliationInfo><Affiliation>Associate Professor, School of Business College of Charleston, Charleston, SC, USA.</Affiliation></AffiliationInfo></Author><Author ValidYN="Y"><LastName>Patience</LastName><ForeName>Melinda O</ForeName><Initials>MO</Initials><AffiliationInfo><Affiliation>Research Analyst, Office of Tourism Analysis, College of Charleston, USA.</Affiliation></AffiliationInfo></Author></AuthorList><Language>eng</Language><PublicationTypeList><PublicationType UI="D016428">Journal Article</PublicationType></PublicationTypeList><ArticleDate DateType="Electronic"><Year>2020</Year><Month>11</Month><Day>19</Day></ArticleDate></Article><MedlineJournalInfo><Country>England</Country><MedlineTA>Int J Hosp Manag</MedlineTA><NlmUniqueID>101593766</NlmUniqueID><ISSNLinking>0278-4319</ISSNLinking></MedlineJournalInfo><KeywordList Owner="NOTNLM"><Keyword MajorTopicYN="N">COVID-19</Keyword><Keyword MajorTopicYN="N">Financial viability</Keyword><Keyword MajorTopicYN="N">Independent restaurant operators</Keyword><Keyword MajorTopicYN="N">Operational guidelines</Keyword><Keyword MajorTopicYN="N">Perceptions</Keyword><Keyword MajorTopicYN="N">Restrictions</Keyword></KeywordList></MedlineCitation><PubmedData><History><PubMedPubDate PubStatus="received"><Year>2020</Year><Month>06</Month><Day>26</Day></PubMedPubDate><PubMedPubDate PubStatus="revised"><Year>2020</Year><Month>11</Month><Day>04</Day></PubMedPubDate><PubMedPubDate PubStatus="accepted"><Year>2020</Year><Month>11</Month><Day>10</Day></PubMedPubDate><PubMedPubDate PubStatus="pubmed"><Year>2020</Year><Month>11</Month><Day>25</Day><Hour>6</Hour><Minute>0</Minute></PubMedPubDate><PubMedPubDate PubStatus="medline"><Year>2020</Year><Month>11</Month><Day>25</Day><Hour>6</Hour><Minute>1</Minute></PubMedPubDate><PubMedPubDate PubStatus="entrez"><Year>2020</Year><Month>11</Month><Day>24</Day><Hour>6</Hour><Minute>4</Minute></PubMedPubDate></History><PublicationStatus>ppublish</PublicationStatus><ArticleIdList><ArticleId IdType="pubmed">33230361</ArticleId><ArticleId IdType="doi">10.1016/j.ijhm.2020.102766</ArticleId><ArticleId IdType="pii">S0278-4319(20)30318-2</ArticleId><ArticleId IdType="pmc">PMC7674148</ArticleId></ArticleIdList><pmc-dir>pmcsd</pmc-dir>
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