The impact of the Severe Acute Respiratory Syndrome on hotels: a case study of Hong Kong
Identifieur interne : 000887 ( Pmc/Curation ); précédent : 000886; suivant : 000888The impact of the Severe Acute Respiratory Syndrome on hotels: a case study of Hong Kong
Auteurs : Grace C. L. Chien ; Rob LawSource :
- International Journal of Hospitality Management [ 0278-4319 ] ; 2003.
Abstract
Hotel business in Hong Kong has been badly affected by the outbreak of the Severe Acute Respiratory Syndrome (SARS) since March 2003. Medical reports suggest that a direct contact with the secretion or respiratory droplets from a patient through a short distance is very likely to be the possible way of transmitting the disease. World Health Organization (WHO), hence, has advised international travellers to avoid visiting several regions that have the most number of SARS cases, including Hong Kong. Since then, the number of hotel guests has largely dropped to a level that Hong Kong has never experienced before. As a totally new experience to the hotel industry in Hong Kong and elsewhere, hoteliers basically do not have enough knowledge to respond to epidemic crisis. In view of the lack of published articles in the hospitality literature that examine the issue, this paper investigates the impact of the SARS outbreak on the hotel industry in Hong Kong. In addition, this paper addresses the issue of SARS crisis management in risk identification, assessment and alleviation. The paper is expected to benefit the entire hotel industry from better understanding and planning to face the mysterious illness.
Url:
DOI: 10.1016/S0278-4319(03)00041-0
PubMed: NONE
PubMed Central: 7131588
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<front><journal-meta><journal-id journal-id-type="nlm-ta">Int J Hosp Manag</journal-id><journal-id journal-id-type="iso-abbrev">Int J Hosp Manag</journal-id><journal-title-group><journal-title>International Journal of Hospitality Management</journal-title></journal-title-group><issn pub-type="ppub">0278-4319</issn><issn pub-type="epub">1873-4693</issn><publisher><publisher-name>Elsevier Science Ltd.</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="pmc">7131588</article-id><article-id pub-id-type="publisher-id">S0278-4319(03)00041-0</article-id><article-id pub-id-type="doi">10.1016/S0278-4319(03)00041-0</article-id><article-categories><subj-group subj-group-type="heading"><subject>Article</subject></subj-group></article-categories><title-group><article-title>The impact of the Severe Acute Respiratory Syndrome on hotels: a case study of Hong Kong</article-title></title-group><contrib-group><contrib contrib-type="author"><name><surname>Chien</surname><given-names>Grace C.L.</given-names></name><email>hmgrace@inet.polyu.edu.hk</email><xref rid="CORAST" ref-type="corresp">*</xref></contrib><contrib contrib-type="author"><name><surname>Law</surname><given-names>Rob</given-names></name><email>hmroblaw@polyu.edu.hk</email></contrib></contrib-group><aff>School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong</aff><author-notes><corresp id="CORAST"><label>*</label>Corresponding author. Tel.: +852-2766-6366; fax: +852-2362-9362 <email>hmgrace@inet.polyu.edu.hk</email></corresp></author-notes><pub-date pub-type="pmc-release"><day>22</day><month>7</month><year>2003</year></pub-date><pmc-comment> PMC Release delay is 0 months and 0 days and was based on .</pmc-comment>
<pub-date pub-type="ppub"><month>9</month><year>2003</year></pub-date><pub-date pub-type="epub"><day>22</day><month>7</month><year>2003</year></pub-date><volume>22</volume><issue>3</issue><fpage>327</fpage><lpage>332</lpage><permissions><copyright-statement>Copyright © 2003 Elsevier Science Ltd. All rights reserved.</copyright-statement><copyright-year>2003</copyright-year><copyright-holder>Elsevier Science Ltd</copyright-holder><license><license-p>Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.</license-p></license></permissions><abstract><p>Hotel business in Hong Kong has been badly affected by the outbreak of the Severe Acute Respiratory Syndrome (SARS) since March 2003. Medical reports suggest that a direct contact with the secretion or respiratory droplets from a patient through a short distance is very likely to be the possible way of transmitting the disease. World Health Organization (WHO), hence, has advised international travellers to avoid visiting several regions that have the most number of SARS cases, including Hong Kong. Since then, the number of hotel guests has largely dropped to a level that Hong Kong has never experienced before. As a totally new experience to the hotel industry in Hong Kong and elsewhere, hoteliers basically do not have enough knowledge to respond to epidemic crisis. In view of the lack of published articles in the hospitality literature that examine the issue, this paper investigates the impact of the SARS outbreak on the hotel industry in Hong Kong. In addition, this paper addresses the issue of SARS crisis management in risk identification, assessment and alleviation. The paper is expected to benefit the entire hotel industry from better understanding and planning to face the mysterious illness.</p></abstract><kwd-group><title>Keywords</title><kwd>SARS</kwd><kwd>Atypical Pneumonia</kwd><kwd>Hotels</kwd><kwd>Hong Kong</kwd></kwd-group></article-meta></front></pmc></record>Pour manipuler ce document sous Unix (Dilib)
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