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Using Digital Communication Structures to Support Knowledge Management

Identifieur interne : 000F80 ( Istex/Corpus ); précédent : 000F79; suivant : 000F81

Using Digital Communication Structures to Support Knowledge Management

Auteurs : Karsten Böhm ; Alexander Scherf

Source :

RBID : ISTEX:BE4BB798F30407CA272A2F439CD58F1B3A509448

Abstract

Abstract: IT-based knowledge management is often considered under the aspect of information storage and retrieval only. Although the theory of organizational knowledge management reflects on the description of communication structures and communication events between partners, the support of the users by information technology systems does not meet the expectations at all. This contribution describes an approach and a software implementation that uses digital communication structures, which result from the use of new forms of communication infrastructures, to facilitate an easier access to relevant information that can be qualified by identification with the knowledge creator.

Url:
DOI: 10.1007/11590019_60

Links to Exploration step

ISTEX:BE4BB798F30407CA272A2F439CD58F1B3A509448

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<forename type="first">Jaime</forename>
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<forename type="first">Jörg</forename>
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<p>Abstract: IT-based knowledge management is often considered under the aspect of information storage and retrieval only. Although the theory of organizational knowledge management reflects on the description of communication structures and communication events between partners, the support of the users by information technology systems does not meet the expectations at all. This contribution describes an approach and a software implementation that uses digital communication structures, which result from the use of new forms of communication infrastructures, to facilitate an easier access to relevant information that can be qualified by identification with the knowledge creator.</p>
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<Para>IT-based knowledge management is often considered under the aspect of information storage and retrieval only. Although the theory of organizational knowledge management reflects on the description of communication structures and communication events between partners, the support of the users by information technology systems does not meet the expectations at all. This contribution describes an approach and a software implementation that uses digital communication structures, which result from the use of new forms of communication infrastructures, to facilitate an easier access to relevant information that can be qualified by identification with the knowledge creator.</Para>
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<abstract lang="en">Abstract: IT-based knowledge management is often considered under the aspect of information storage and retrieval only. Although the theory of organizational knowledge management reflects on the description of communication structures and communication events between partners, the support of the users by information technology systems does not meet the expectations at all. This contribution describes an approach and a software implementation that uses digital communication structures, which result from the use of new forms of communication infrastructures, to facilitate an easier access to relevant information that can be qualified by identification with the knowledge creator.</abstract>
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