Intra-organizational information asymmetry in offshore ISD outsourcing
Identifieur interne : 004150 ( Main/Merge ); précédent : 004149; suivant : 004151Intra-organizational information asymmetry in offshore ISD outsourcing
Auteurs : SUBASINGHAGE MADUKA NUWANGI [Australie] ; Darshana Sedera [Australie] ; Shirish C. Srivastava [France] ; Glen Murphy [Australie]Source :
- VINE. Very informal newsletter on library automation [ 0305-5728 ] ; 2014.
Descripteurs français
- Pascal (Inist)
- Wicri :
- topic : Information, Externalisation.
English descriptors
- KwdEn :
Abstract
Purpose - Contemporary offshore information system development (ISD) outsourcing is becoming even more complex. Outsourcing partner has begun "re-outsourcing" components of their projects to other outsourcing companies to minimize cost and gain efficiencies. This paper aims to explore intra-organizational information asymmetry of re-outsourced offshore ISD outsourcing projects. Design/methodology/approach - An online survey was conducted to get an overall view of information asymmetry between principal and agents (as per the agency theory). Findings - Statistical analysis showed that there are significant differences between the principal and agent on clarity of requirements, common domain knowledge and communication effectiveness constructs, implying an unbalanced relationship between the parties. Moreover, the authors' results showed that these three are significant measurement constructs of information asymmetry. Research limitations/implications - In this study the authors have only considered three main factors as common domain knowledge, clarity of requirements and communication effectiveness as three measurement constructs of information asymmetry. Therefore, researches are encouraged to test the proposed constructs further to increase its precision. Practical implications - The authors' analysis indicates significant differences in all three measurement constructs, implying the difficulties to ensure that the agent is performing according to the requirements of the principal. Using the agency theory as theoretical view, this study sheds light on the best contract governing methods which minimize information asymmetry between the multiple partners within ISD outsourcing organizations. Originality/value - Currently, to the best of the authors' knowledge, no study has undertaken research on intra-organizational information asymmetry in re-outsourced offshore ISD outsourcing projects.
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Srivastava</name><affiliation wicri:level="1"><inist:fA14 i1="02"><s1>Operations Management and Information Technology, HEC</s1><s2>Jouy en Josas</s2><s3>FRA</s3><sZ>3 aut.</sZ></inist:fA14><country>France</country><wicri:noRegion>Jouy en Josas</wicri:noRegion><wicri:noRegion>HEC</wicri:noRegion><wicri:noRegion>Jouy en Josas</wicri:noRegion></affiliation></author><author><name sortKey="Murphy, Glen" sort="Murphy, Glen" uniqKey="Murphy G" first="Glen" last="Murphy">Glen Murphy</name><affiliation wicri:level="1"><inist:fA14 i1="03"><s1>Business School, Queensland University of Technology</s1><s2>Brisbane</s2><s3>AUS</s3><sZ>4 aut.</sZ></inist:fA14><country>Australie</country><wicri:noRegion>Brisbane</wicri:noRegion></affiliation></author></analytic><series><title level="j" type="main">VINE. Very informal newsletter on library automation</title><title level="j" type="abbreviated">VINE, Very inf. newsl. libr. autom.</title><idno type="ISSN">0305-5728</idno><imprint><date when="2014">2014</date></imprint></series></biblStruct></sourceDesc><seriesStmt><title level="j" type="main">VINE. Very informal newsletter on library automation</title><title level="j" type="abbreviated">VINE, Very inf. newsl. libr. autom.</title><idno type="ISSN">0305-5728</idno></seriesStmt></fileDesc><profileDesc><textClass><keywords scheme="KwdEn" xml:lang="en"><term>Development</term><term>Information</term><term>Information system</term><term>Outsourcing</term><term>Theory</term></keywords><keywords scheme="Pascal" xml:lang="fr"><term>Information</term><term>Externalisation</term><term>Théorie</term><term>Système information</term><term>Développement</term></keywords><keywords scheme="Wicri" type="topic" xml:lang="fr"><term>Information</term><term>Externalisation</term></keywords></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">Purpose - Contemporary offshore information system development (ISD) outsourcing is becoming even more complex. Outsourcing partner has begun "re-outsourcing" components of their projects to other outsourcing companies to minimize cost and gain efficiencies. This paper aims to explore intra-organizational information asymmetry of re-outsourced offshore ISD outsourcing projects. Design/methodology/approach - An online survey was conducted to get an overall view of information asymmetry between principal and agents (as per the agency theory). Findings - Statistical analysis showed that there are significant differences between the principal and agent on clarity of requirements, common domain knowledge and communication effectiveness constructs, implying an unbalanced relationship between the parties. Moreover, the authors' results showed that these three are significant measurement constructs of information asymmetry. Research limitations/implications - In this study the authors have only considered three main factors as common domain knowledge, clarity of requirements and communication effectiveness as three measurement constructs of information asymmetry. Therefore, researches are encouraged to test the proposed constructs further to increase its precision. Practical implications - The authors' analysis indicates significant differences in all three measurement constructs, implying the difficulties to ensure that the agent is performing according to the requirements of the principal. Using the agency theory as theoretical view, this study sheds light on the best contract governing methods which minimize information asymmetry between the multiple partners within ISD outsourcing organizations. Originality/value - Currently, to the best of the authors' knowledge, no study has undertaken research on intra-organizational information asymmetry in re-outsourced offshore ISD outsourcing projects.</div></front></TEI><affiliations><list><country><li>Australie</li><li>France</li></country></list><tree><country name="Australie"><noRegion><name sortKey="Subasinghage Maduka Nuwangi" sort="Subasinghage Maduka Nuwangi" uniqKey="Subasinghage Maduka Nuwangi" last="Subasinghage Maduka Nuwangi">SUBASINGHAGE MADUKA NUWANGI</name></noRegion><name sortKey="Murphy, Glen" sort="Murphy, Glen" uniqKey="Murphy G" first="Glen" last="Murphy">Glen Murphy</name><name sortKey="Sedera, Darshana" sort="Sedera, Darshana" uniqKey="Sedera D" first="Darshana" last="Sedera">Darshana Sedera</name></country><country name="France"><noRegion><name sortKey="Srivastava, Shirish C" sort="Srivastava, Shirish C" uniqKey="Srivastava S" first="Shirish C." last="Srivastava">Shirish C. Srivastava</name></noRegion></country></tree></affiliations></record>Pour manipuler ce document sous Unix (Dilib)
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