Intra-organizational information asymmetry in offshore ISD outsourcing
Identifieur interne : 005938 ( PascalFrancis/Curation ); précédent : 005937; suivant : 005939Intra-organizational information asymmetry in offshore ISD outsourcing
Auteurs : SUBASINGHAGE MADUKA NUWANGI [Australie] ; Darshana Sedera [Australie] ; Shirish C. Srivastava [France] ; Glen Murphy [Australie]Source :
- VINE. Very informal newsletter on library automation [ 0305-5728 ] ; 2014.
Descripteurs français
- Pascal (Inist)
- Wicri :
- topic : Information, Externalisation.
English descriptors
- KwdEn :
Abstract
Purpose - Contemporary offshore information system development (ISD) outsourcing is becoming even more complex. Outsourcing partner has begun "re-outsourcing" components of their projects to other outsourcing companies to minimize cost and gain efficiencies. This paper aims to explore intra-organizational information asymmetry of re-outsourced offshore ISD outsourcing projects. Design/methodology/approach - An online survey was conducted to get an overall view of information asymmetry between principal and agents (as per the agency theory). Findings - Statistical analysis showed that there are significant differences between the principal and agent on clarity of requirements, common domain knowledge and communication effectiveness constructs, implying an unbalanced relationship between the parties. Moreover, the authors' results showed that these three are significant measurement constructs of information asymmetry. Research limitations/implications - In this study the authors have only considered three main factors as common domain knowledge, clarity of requirements and communication effectiveness as three measurement constructs of information asymmetry. Therefore, researches are encouraged to test the proposed constructs further to increase its precision. Practical implications - The authors' analysis indicates significant differences in all three measurement constructs, implying the difficulties to ensure that the agent is performing according to the requirements of the principal. Using the agency theory as theoretical view, this study sheds light on the best contract governing methods which minimize information asymmetry between the multiple partners within ISD outsourcing organizations. Originality/value - Currently, to the best of the authors' knowledge, no study has undertaken research on intra-organizational information asymmetry in re-outsourced offshore ISD outsourcing projects.
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Very informal newsletter on library automation</title><title level="j" type="abbreviated">VINE, Very inf. newsl. libr. autom.</title><idno type="ISSN">0305-5728</idno></seriesStmt></fileDesc><profileDesc><textClass><keywords scheme="KwdEn" xml:lang="en"><term>Development</term><term>Information</term><term>Information system</term><term>Outsourcing</term><term>Theory</term></keywords><keywords scheme="Pascal" xml:lang="fr"><term>Information</term><term>Externalisation</term><term>Théorie</term><term>Système information</term><term>Développement</term></keywords><keywords scheme="Wicri" type="topic" xml:lang="fr"><term>Information</term><term>Externalisation</term></keywords></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">Purpose - Contemporary offshore information system development (ISD) outsourcing is becoming even more complex. Outsourcing partner has begun "re-outsourcing" components of their projects to other outsourcing companies to minimize cost and gain efficiencies. This paper aims to explore intra-organizational information asymmetry of re-outsourced offshore ISD outsourcing projects. Design/methodology/approach - An online survey was conducted to get an overall view of information asymmetry between principal and agents (as per the agency theory). Findings - Statistical analysis showed that there are significant differences between the principal and agent on clarity of requirements, common domain knowledge and communication effectiveness constructs, implying an unbalanced relationship between the parties. Moreover, the authors' results showed that these three are significant measurement constructs of information asymmetry. Research limitations/implications - In this study the authors have only considered three main factors as common domain knowledge, clarity of requirements and communication effectiveness as three measurement constructs of information asymmetry. Therefore, researches are encouraged to test the proposed constructs further to increase its precision. Practical implications - The authors' analysis indicates significant differences in all three measurement constructs, implying the difficulties to ensure that the agent is performing according to the requirements of the principal. Using the agency theory as theoretical view, this study sheds light on the best contract governing methods which minimize information asymmetry between the multiple partners within ISD outsourcing organizations. Originality/value - Currently, to the best of the authors' knowledge, no study has undertaken research on intra-organizational information asymmetry in re-outsourced offshore ISD outsourcing projects.</div></front></TEI><inist><standard h6="B"><pA><fA01 i1="01" i2="1"><s0>0305-5728</s0></fA01><fA03 i2="1"><s0>VINE, Very inf. newsl. libr. autom.</s0></fA03><fA05><s2>44</s2></fA05><fA06><s2>1</s2></fA06><fA08 i1="01" i2="1" l="ENG"><s1>Intra-organizational information asymmetry in offshore ISD outsourcing</s1></fA08><fA11 i1="01" i2="1"><s1>SUBASINGHAGE MADUKA NUWANGI</s1></fA11><fA11 i1="02" i2="1"><s1>SEDERA (Darshana)</s1></fA11><fA11 i1="03" i2="1"><s1>SRIVASTAVA (Shirish C.)</s1></fA11><fA11 i1="04" i2="1"><s1>MURPHY (Glen)</s1></fA11><fA14 i1="01"><s1>Information Systems School, Queensland University of Technology</s1><s2>Brisbane</s2><s3>AUS</s3><sZ>1 aut.</sZ><sZ>2 aut.</sZ></fA14><fA14 i1="02"><s1>Operations Management and Information Technology, HEC</s1><s2>Jouy en Josas</s2><s3>FRA</s3><sZ>3 aut.</sZ></fA14><fA14 i1="03"><s1>Business School, Queensland University of Technology</s1><s2>Brisbane</s2><s3>AUS</s3><sZ>4 aut.</sZ></fA14><fA20><s1>94-120</s1></fA20><fA21><s1>2014</s1></fA21><fA23 i1="01"><s0>ENG</s0></fA23><fA43 i1="01"><s1>INIST</s1><s2>17830</s2><s5>354000501135970050</s5></fA43><fA44><s0>0000</s0><s1>© 2014 INIST-CNRS. 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Findings - Statistical analysis showed that there are significant differences between the principal and agent on clarity of requirements, common domain knowledge and communication effectiveness constructs, implying an unbalanced relationship between the parties. Moreover, the authors' results showed that these three are significant measurement constructs of information asymmetry. Research limitations/implications - In this study the authors have only considered three main factors as common domain knowledge, clarity of requirements and communication effectiveness as three measurement constructs of information asymmetry. Therefore, researches are encouraged to test the proposed constructs further to increase its precision. Practical implications - The authors' analysis indicates significant differences in all three measurement constructs, implying the difficulties to ensure that the agent is performing according to the requirements of the principal. Using the agency theory as theoretical view, this study sheds light on the best contract governing methods which minimize information asymmetry between the multiple partners within ISD outsourcing organizations. 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