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<teiHeader>
<fileDesc>
<titleStmt>
<title xml:lang="en">Patients’ expectations versus experiences as a premise to assess intersectoral collaborations in health and social care</title>
<author>
<name sortKey="Szczygiel, Nina" sort="Szczygiel, Nina" uniqKey="Szczygiel N" first="Nina" last="Szczygiel">Nina Szczygiel</name>
</author>
<author>
<name sortKey="Santana, Silvina" sort="Santana, Silvina" uniqKey="Santana S" first="Silvina" last="Santana">Silvina Santana</name>
</author>
</titleStmt>
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<idno type="wicri:source">PMC</idno>
<idno type="pmc">3184816</idno>
<idno type="url">http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3184816</idno>
<idno type="RBID">PMC:3184816</idno>
<idno type="pmid">NONE</idno>
<date when="2011">2011</date>
<idno type="wicri:Area/Pmc/Corpus">000276</idno>
<idno type="wicri:explorRef" wicri:stream="Pmc" wicri:step="Corpus" wicri:corpus="PMC">000276</idno>
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<analytic>
<title xml:lang="en" level="a" type="main">Patients’ expectations versus experiences as a premise to assess intersectoral collaborations in health and social care</title>
<author>
<name sortKey="Szczygiel, Nina" sort="Szczygiel, Nina" uniqKey="Szczygiel N" first="Nina" last="Szczygiel">Nina Szczygiel</name>
</author>
<author>
<name sortKey="Santana, Silvina" sort="Santana, Silvina" uniqKey="Santana S" first="Silvina" last="Santana">Silvina Santana</name>
</author>
</analytic>
<series>
<title level="j">International Journal of Integrated Care</title>
<idno type="eISSN">1568-4156</idno>
<imprint>
<date when="2011">2011</date>
</imprint>
</series>
</biblStruct>
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<profileDesc>
<textClass></textClass>
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</teiHeader>
<front>
<div type="abstract" xml:lang="en">
<sec id="st1">
<title>Purpose</title>
<p>In light of an ongoing randomized controlled trial on stroke patients we report on how patients’ expectations compare with further experiences from the contact with the health and social services and what these results bring into practice of intersectoral collaborations in Portugal.</p>
</sec>
<sec id="st2">
<title>Context</title>
<p>Budget constraints pressure the health systems to shorten the hospitalization period and encourage further recovery within the community. A discharge from the hospital after a stroke incident is then a moment of truth between patient’s expectations and the system’s performance.</p>
</sec>
<sec id="st3">
<title>Method</title>
<p>The study is based on an RCT encompassing patients admitted to a stroke unit of a hospital in Aveiro, Portugal. Patients recruited to the study are questioned on their expectations towards health and social services to be possibly used after the discharge and the care system as a whole. A 6-month follow-up allows for setting together those beliefs with perceptions on actual experiences with the care system. Entities involved in the provision of care and a level of communication and collaboration between them are determined, as seen by a patient.</p>
</sec>
<sec id="st4">
<title>Conclusions and discussion</title>
<p>These preliminary results origin the first attempt to structure the current state of intersectoral collaborations in health and social care in Portugal. Awareness of services available for stroke patients together with entities which provide them is limited, as limited are patients’ expectations. Above efforts strengthening linkages between sectors attention needs to be driven into promoting a conscious, aware and empowered system user.</p>
</sec>
</div>
</front>
</TEI>
<pmc article-type="abstract">
<pmc-dir>properties open_access</pmc-dir>
<front>
<journal-meta>
<journal-id journal-id-type="nlm-ta">Int J Integr Care</journal-id>
<journal-id journal-id-type="publisher-id">IJIC</journal-id>
<journal-title-group>
<journal-title>International Journal of Integrated Care</journal-title>
</journal-title-group>
<issn pub-type="epub">1568-4156</issn>
<publisher>
<publisher-name>Igitur Publishing</publisher-name>
<publisher-loc>Utrecht, The Netherlands</publisher-loc>
</publisher>
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<article-id pub-id-type="pmc">3184816</article-id>
<article-id pub-id-type="publisher-id">ijic2011111</article-id>
<article-categories>
<subj-group subj-group-type="heading">
<subject>Conference Abstract</subject>
</subj-group>
</article-categories>
<title-group>
<article-title>Patients’ expectations versus experiences as a premise to assess intersectoral collaborations in health and social care</article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname>Szczygiel</surname>
<given-names>Nina</given-names>
</name>
<degrees>MSc</degrees>
<role>Assistant Lecturer and Researcher</role>
<aff>Research Unit on Governance, Competitiveness and Public Policies, Department of Economics, Management and Industrial Engineering, University of Aveiro, Aveiro, Portugal</aff>
</contrib>
<contrib contrib-type="author">
<name>
<surname>Santana</surname>
<given-names>Silvina</given-names>
</name>
<degrees>PhD</degrees>
<role>Associate Professor with Aggregation</role>
<aff>Institute of Electronics Engineering and Telematics of Aveiro, Department of Economics, Management and Industrial Engineering, University of Aveiro, Aveiro, Portugal</aff>
</contrib>
</contrib-group>
<author-notes>
<corresp id="cor1">Correspondence to: Nina Szczygiel, E-mail:
<email>nina.szczygiel@ua.pt</email>
</corresp>
</author-notes>
<pub-date pub-type="collection">
<season>Jul-Sep</season>
<year>2011</year>
</pub-date>
<pub-date pub-type="epub">
<day>1</day>
<month>8</month>
<year>2011</year>
</pub-date>
<volume>11</volume>
<issue>Suppl</issue>
<elocation-id>e111</elocation-id>
<ext-link ext-link-type="uri" xlink:href="http://persistent-identifier.nl/?identifier=URN:NBN:NL:UI:10-1-101548/ijic2011-111">URN:NBN:NL:UI:10-1-101548 / ijic2011-111</ext-link>
<ext-link ext-link-type="uri" xlink:href="http://www.ijic.org">http://www.ijic.org</ext-link>
<permissions>
<copyright-statement>Copyright 2011, International Journal of Integrated Care (IJIC)</copyright-statement>
<copyright-year>2011</copyright-year>
<license license-type="creative-commons" xlink:href="http://creativecommons.org/licenses/by-nc/3.0">
<license-p>
<pmc-comment>CREATIVE COMMONS</pmc-comment>
This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (
<ext-link ext-link-type="uri" xlink:href="http://creativecommons.org/licenses/by-nc/3.0">http://creativecommons.org/licenses/by-nc/3.0</ext-link>
), which permits unrestricted non-commercial use, distribution, and reproduction in any medium, provided the original work is properly cited.</license-p>
</license>
</permissions>
<abstract>
<sec id="st1">
<title>Purpose</title>
<p>In light of an ongoing randomized controlled trial on stroke patients we report on how patients’ expectations compare with further experiences from the contact with the health and social services and what these results bring into practice of intersectoral collaborations in Portugal.</p>
</sec>
<sec id="st2">
<title>Context</title>
<p>Budget constraints pressure the health systems to shorten the hospitalization period and encourage further recovery within the community. A discharge from the hospital after a stroke incident is then a moment of truth between patient’s expectations and the system’s performance.</p>
</sec>
<sec id="st3">
<title>Method</title>
<p>The study is based on an RCT encompassing patients admitted to a stroke unit of a hospital in Aveiro, Portugal. Patients recruited to the study are questioned on their expectations towards health and social services to be possibly used after the discharge and the care system as a whole. A 6-month follow-up allows for setting together those beliefs with perceptions on actual experiences with the care system. Entities involved in the provision of care and a level of communication and collaboration between them are determined, as seen by a patient.</p>
</sec>
<sec id="st4">
<title>Conclusions and discussion</title>
<p>These preliminary results origin the first attempt to structure the current state of intersectoral collaborations in health and social care in Portugal. Awareness of services available for stroke patients together with entities which provide them is limited, as limited are patients’ expectations. Above efforts strengthening linkages between sectors attention needs to be driven into promoting a conscious, aware and empowered system user.</p>
</sec>
</abstract>
<kwd-group>
<title>Keywords</title>
<kwd>patient expectations</kwd>
<kwd>experiences</kwd>
<kwd>intersectoral collaboration</kwd>
<kwd>health and social systems</kwd>
<kwd>Portugal</kwd>
</kwd-group>
</article-meta>
</front>
</pmc>
</record>

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