User-driven innovation? Challenges of user involvement in future technology analysis
Identifieur interne : 001505 ( Istex/Corpus ); précédent : 001504; suivant : 001506User-driven innovation? Challenges of user involvement in future technology analysis
Auteurs : Katrien De Moor ; Katrien Berte ; Lieven De Marez ; Wout Joseph ; Tom Deryckere ; Luc Martens ; Katrien De Moor ; Katrien Berte ; Lieven De Marez ; Wout Joseph ; Tom Deryckere ; Luc MartensSource :
- Science and Public Policy [ 0302-3427 ] ; 2010-02.
Abstract
The shift from the traditional push towards more user-driven innovation strategies in the information and communications technologies domain has urged companies to place the user at the core of their innovation process in a more systematic way. In this paper we reflect on the implications of this new innovation context for traditional product development processes. Given these implications, two challenges are discussed that are crucial to true user-driven innovation, i.e. the challenge of continuously involving the user and the need for tools to facilitate the integration of knowledge into the increasingly interdisciplinary development process. Drawing on our own experiences in the interdisciplinary Research On Mobile Applications and Services (ROMAS) project, which focused on future mobile applications in a living lab setting, we illustrate how the two challenges can be tackled.
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DOI: 10.3152/030234210X484775
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In this paper we reflect on the implications of this new innovation context for traditional product development processes. Given these implications, two challenges are discussed that are crucial to true user-driven innovation, i.e. the challenge of continuously involving the user and the need for tools to facilitate the integration of knowledge into the increasingly interdisciplinary development process. Drawing on our own experiences in the interdisciplinary Research On Mobile Applications and Services (ROMAS) project, which focused on future mobile applications in a living lab setting, we illustrate how the two challenges can be tackled.</div></front></TEI><istex><corpusName>oup</corpusName><author><json:item><name>Katrien De Moor</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string></affiliations></json:item><json:item><name>Katrien Berte</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Lieven De Marez</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Wout Joseph</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Tom Deryckere</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Luc Martens</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Katrien De Moor</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string></affiliations></json:item><json:item><name>Katrien Berte</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Lieven De Marez</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Wout Joseph</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Tom Deryckere</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item><json:item><name>Luc Martens</name><affiliations><json:string>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</json:string><json:string>E-mail: KatrienR.DeMoor@Ugent.be</json:string></affiliations></json:item></author><language><json:string>eng</json:string></language><originalGenre><json:string>research-article</json:string></originalGenre><abstract>The shift from the traditional push towards more user-driven innovation strategies in the information and communications technologies domain has urged companies to place the user at the core of their innovation process in a more systematic way. 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Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-4"><persName><forename type="first">Wout</forename><surname>Joseph</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-5"><persName><forename type="first">Tom</forename><surname>Deryckere</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-6"><persName><forename type="first">Luc</forename><surname>Martens</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-7" corresp="yes"><persName><forename type="first">Katrien</forename><surname>De Moor</surname></persName><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-8"><persName><forename type="first">Katrien</forename><surname>Berte</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-9"><persName><forename type="first">Lieven</forename><surname>De Marez</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-10"><persName><forename type="first">Wout</forename><surname>Joseph</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-11"><persName><forename type="first">Tom</forename><surname>Deryckere</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, Korte Meer 7, 9000 Ghent, Belgium, Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</affiliation></author><author xml:id="author-12"><persName><forename type="first">Luc</forename><surname>Martens</surname></persName><email>KatrienR.DeMoor@Ugent.be</email><affiliation>MICT-IBBT, Department of Communication Sciences, University of Ghent, 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has urged companies to place the user at the core of their innovation process in a more systematic way. In this paper we reflect on the implications of this new innovation context for traditional product development processes. Given these implications, two challenges are discussed that are crucial to true user-driven innovation, i.e. the challenge of continuously involving the user and the need for tools to facilitate the integration of knowledge into the increasingly interdisciplinary development process. Drawing on our own experiences in the interdisciplinary Research On Mobile Applications and Services (ROMAS) project, which focused on future mobile applications in a living lab setting, we illustrate how the two challenges can be tackled.</p></abstract></profileDesc><revisionDesc><change when="2010-02">Published</change><change xml:id="refBibs-istex" who="#ISTEX-API" when="2016-10-14">References added</change></revisionDesc></teiHeader></istex:fulltextTEI><json:item><original>false</original><mimetype>text/plain</mimetype><extension>txt</extension><uri>https://api.istex.fr/document/50CAE30CF5F043893B88DF40FE0895F56B91F77D/fulltext/txt</uri></json:item></fulltext><metadata><istex:metadataXml wicri:clean="corpus oup" wicri:toSee="no header"><istex:xmlDeclaration>version="1.0"</istex:xmlDeclaration><istex:docType PUBLIC="-//NLM//DTD Journal Publishing DTD v2.3 20070202//EN" URI="journalpublishing.dtd" name="istex:docType"></istex:docType><istex:document><article article-type="research-article"><front><journal-meta><journal-id journal-id-type="hwp">spp</journal-id><journal-id journal-id-type="publisher-id">spp</journal-id><journal-title>Science and Public Policy</journal-title><abbrev-journal-title>sci public policy</abbrev-journal-title><issn pub-type="ppub">0302-3427</issn><issn pub-type="epub">1471-5430</issn><publisher><publisher-name>Beech Tree Publishing</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.3152/030234210X484775</article-id><article-categories><subj-group subj-group-type="heading"><subject>Articles</subject></subj-group></article-categories><title-group><article-title>User-driven innovation? Challenges of user involvement in future technology analysis</article-title></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name><surname>De Moor</surname><given-names>Katrien</given-names></name><xref ref-type="corresp" rid="COR1"></xref></contrib><contrib contrib-type="author"><name><surname>Berte</surname><given-names>Katrien</given-names></name></contrib><contrib contrib-type="author"><name><surname>De Marez</surname><given-names>Lieven</given-names></name></contrib><aff><institution>MICT-IBBT, Department of Communication Sciences, University of Ghent</institution>, <addr-line>Korte Meer 7, 9000 Ghent, Belgium</addr-line>; Email: <email>KatrienR.DeMoor@Ugent.be</email>; <email>Katrien.Berte@Ugent.be</email>; <email>Lieven.DeMarez@Ugent.be</email>; Tel: +32/9.264.84.59</aff></contrib-group><contrib-group><contrib contrib-type="author"><name><surname>Joseph</surname><given-names>Wout</given-names></name></contrib><contrib contrib-type="author"><name><surname>Deryckere</surname><given-names>Tom</given-names></name></contrib><contrib contrib-type="author"><name><surname>Martens</surname><given-names>Luc</given-names></name></contrib><aff><institution>WiCa-IBBT, Department of Information Technology, University of Ghen</institution>, <addr-line>Gaston Crommenlaan 8 bus 201, 9050 Gent, Belgium</addr-line>; Email: <email>Wout.Joseph@Intec.Ugent.be;</email>; <email>Tom.Dertckere@Intec.Ugent.be</email>; <email>Luc.Martens@Intec.Ugent.be</email></aff></contrib-group><author-notes><corresp id="COR1">Katrien De Moor (corresponding author)</corresp></author-notes><pub-date pub-type="ppub"><month>2</month><year>2010</year></pub-date><volume>37</volume><issue>1</issue><fpage>51</fpage><lpage>61</lpage><copyright-statement>© Beech Tree Publishing 2010</copyright-statement><copyright-year>2010</copyright-year><abstract><p>The shift from the traditional push towards more user-driven innovation strategies in the information and communications technologies domain has urged companies to place the user at the core of their innovation process in a more systematic way. In this paper we reflect on the implications of this new innovation context for traditional product development processes. Given these implications, two challenges are discussed that are crucial to true user-driven innovation, i.e. the challenge of continuously involving the user and the need for tools to facilitate the integration of knowledge into the increasingly interdisciplinary development process. Drawing on our own experiences in the interdisciplinary Research On Mobile Applications and Services (ROMAS) project, which focused on future mobile applications in a living lab setting, we illustrate how the two challenges can be tackled.</p></abstract></article-meta></front></article></istex:document></istex:metadataXml><mods version="3.6"><titleInfo><title>User-driven innovation? Challenges of user involvement in future technology analysis</title></titleInfo><titleInfo type="alternative" contentType="CDATA"><title>User-driven innovation? 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