Monitoring Business Process Interaction
Identifieur interne : 003703 ( Istex/Corpus ); précédent : 003702; suivant : 003704Monitoring Business Process Interaction
Auteurs : Nico Herzberg ; Matthias Kunze ; Mathias WeskeSource :
- Lecture Notes in Computer Science [ 0302-9743 ]
Abstract
Abstract: Business process monitoring provides well established means to track the history and state of business processes and to evaluate their performance. However, common techniques and systems lack support of monitoring processes and their interactions with partners, particularly if such processes are not automated or only few events can be detected, rather than a complete log. In this paper, we present a mechanism to determine the state of business processes with only few events to be detected. Based on this mechanism, we provide a formal framework to monitor processes and their interaction with collaboration partner’s processes, as well as to evaluate the processes’ performance. The framework has been applied in the context of an industry project, which we used to evaluate our solution.
Url:
DOI: 10.1007/978-3-642-37804-1_23
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ISTEX:E52732C17FCA7CDC72C57EE1B3F2927948A9E9A4Le document en format XML
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The framework has been applied in the context of an industry project, which we used to evaluate our solution.</div></front></TEI><istex><corpusName>springer-ebooks</corpusName><author><json:item><name>Nico Herzberg</name><affiliations><json:string>Hasso Plattner Institute at the University of Potsdam, Prof.-Dr.-Helmert-Strasse 2-3, 14482, Potsdam, Germany</json:string><json:string>E-mail: nico.herzberg@hpi.uni-potsdam.de</json:string></affiliations></json:item><json:item><name>Matthias Kunze</name><affiliations><json:string>Hasso Plattner Institute at the University of Potsdam, Prof.-Dr.-Helmert-Strasse 2-3, 14482, Potsdam, Germany</json:string><json:string>E-mail: matthias.kunze@hpi.uni-potsdam.de</json:string></affiliations></json:item><json:item><name>Mathias Weske</name><affiliations><json:string>Hasso Plattner Institute at the University of Potsdam, Prof.-Dr.-Helmert-Strasse 2-3, 14482, Potsdam, Germany</json:string><json:string>E-mail: mathias.weske@hpi.uni-potsdam.de</json:string></affiliations></json:item></author><arkIstex>ark:/67375/HCB-908DHLRF-Q</arkIstex><language><json:string>eng</json:string></language><originalGenre><json:string>proceedings</json:string></originalGenre><abstract>Abstract: Business process monitoring provides well established means to track the history and state of business processes and to evaluate their performance. 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Angeles</settlement><region>CA</region><country key="US">UNITED STATES</country></address></affiliation></editor><editor><persName><forename type="first">Doug</forename><surname>Tygar</surname></persName><affiliation><idno type="GRID" subtype="Institution">grid.47840.3f</idno><idno type="ISNI" subtype="Institution">0000000121817878</idno><orgName type="institution">University of California</orgName><address><settlement>Berkeley</settlement><region>CA</region><country key="US">UNITED STATES</country></address></affiliation></editor><editor><persName><forename type="first">Moshe</forename><forename type="first">Y.</forename><surname>Vardi</surname></persName><affiliation><idno type="GRID" subtype="Institution">grid.21940.3e</idno><idno type="ISNI" subtype="Institution"> 0000000419368278</idno><orgName type="institution">Rice University</orgName><address><settlement>Houston</settlement><region>TX</region><country key="US">UNITED STATES</country></address></affiliation></editor><editor><persName><forename type="first">Gerhard</forename><surname>Weikum</surname></persName><affiliation><idno type="GRID" subtype="Institution">grid.419607.d</idno><idno type="ISNI" subtype="Institution">0000000120969941</idno><orgName type="institution">Max-Planck Institute of Computer Science</orgName><address><settlement>Saarbrücken</settlement><country key="DE">GERMANY</country></address></affiliation></editor><idno type="pISSN">0302-9743</idno><idno type="eISSN">1611-3349</idno><idno type="seriesID">558</idno></series></biblStruct></sourceDesc></fileDesc><profileDesc><abstract xml:lang="en"><head>Abstract</head><p>Business process monitoring provides well established means to track the history and state of business processes and to evaluate their performance. However, common techniques and systems lack support of monitoring processes and their interactions with partners, particularly if such processes are not automated or only few events can be detected, rather than a complete log.</p><p>In this paper, we present a mechanism to determine the state of business processes with only few events to be detected. Based on this mechanism, we provide a formal framework to monitor processes and their interaction with collaboration partner’s processes, as well as to evaluate the processes’ performance. 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Campus</OrgDivision><OrgName>University of Athens</OrgName><OrgAddress><Postcode>15784</Postcode><City>Athens</City><Country>Greece</Country></OrgAddress></Affiliation><Affiliation ID="Aff20"><OrgID Level="Institution" Type="GRID">grid.1010.0</OrgID><OrgID Level="Institution" Type="ISNI">0000000419367304</OrgID><OrgDivision>School of Computer Science</OrgDivision><OrgName>University of Adelaide</OrgName><OrgAddress><Postcode>5005</Postcode><City>Adelaide</City><State>South Australia</State><Country>Australia</Country></OrgAddress></Affiliation><Affiliation ID="Aff21"><OrgDivision>Lorraine University/LORIA, Campus Scientifique</OrgDivision><OrgName>Nancy 2 University,</OrgName><OrgAddress><Postbox>BP 239</Postbox><Postcode>54506</Postcode><City>Vandoeuvre-les-Nancy Cedex</City><Country>France</Country></OrgAddress></Affiliation><Affiliation ID="Aff22"><OrgID Level="Institution" Type="GRID">grid.12527.33</OrgID><OrgID Level="Institution" Type="ISNI">0000000106623178</OrgID><OrgDivision>School of Software</OrgDivision><OrgName>Tsinghua University</OrgName><OrgAddress><Street>Haidian District</Street><Postcode>100084</Postcode><City>Beijing</City><Country>China</Country></OrgAddress></Affiliation><Affiliation ID="Aff23"><OrgDivision>Shandong University</OrgDivision><OrgName>School of Computer Science and Technology</OrgName><OrgAddress><City>Jinan</City><Country>China</Country></OrgAddress></Affiliation></EditorGroup></BookHeader><Part ID="Part1"><PartInfo OutputMedium="All" TocLevels="0"><PartID>1</PartID><PartSequenceNumber>1</PartSequenceNumber><PartTitle>Workshop Track</PartTitle><PartChapterCount>53</PartChapterCount><PartContext><SeriesID>558</SeriesID><BookID>978-3-642-37804-1</BookID><BookTitle>Service-Oriented Computing - ICSOC 2012 Workshops</BookTitle></PartContext></PartInfo><SubPart ID="SubPart4"><SubPartInfo><SubPartID>4</SubPartID><SubPartSequenceNumber>4</SubPartSequenceNumber><SubPartTitle>SCEB 2012</SubPartTitle><SubPartChapterCount>5</SubPartChapterCount></SubPartInfo><Chapter ID="Chap23" Language="En"><ChapterInfo ChapterType="OriginalPaper" ContainsESM="No" NumberingDepth="2" NumberingStyle="ContentOnly" TocLevels="0"><ChapterID>23</ChapterID><ChapterDOI>10.1007/978-3-642-37804-1_23</ChapterDOI><ChapterSequenceNumber>23</ChapterSequenceNumber><ChapterTitle Language="En">Monitoring Business Process Interaction</ChapterTitle><ChapterFirstPage>228</ChapterFirstPage><ChapterLastPage>240</ChapterLastPage><ChapterCopyright><CopyrightHolderName>Springer-Verlag Berlin Heidelberg</CopyrightHolderName><CopyrightYear>2013</CopyrightYear></ChapterCopyright><ChapterGrants Type="Regular"><MetadataGrant Grant="OpenAccess"></MetadataGrant><AbstractGrant Grant="OpenAccess"></AbstractGrant><BodyPDFGrant Grant="Restricted"></BodyPDFGrant><BodyHTMLGrant Grant="Restricted"></BodyHTMLGrant><BibliographyGrant Grant="Restricted"></BibliographyGrant><ESMGrant Grant="Restricted"></ESMGrant></ChapterGrants><ChapterContext><SeriesID>558</SeriesID><PartID>1</PartID><BookID>978-3-642-37804-1</BookID><BookTitle>Service-Oriented Computing - ICSOC 2012 Workshops</BookTitle></ChapterContext></ChapterInfo><ChapterHeader><AuthorGroup><Author AffiliationIDS="Aff24"><AuthorName DisplayOrder="Western"><GivenName>Nico</GivenName><FamilyName>Herzberg</FamilyName></AuthorName><Contact><Email>nico.herzberg@hpi.uni-potsdam.de</Email></Contact></Author><Author AffiliationIDS="Aff24"><AuthorName DisplayOrder="Western"><GivenName>Matthias</GivenName><FamilyName>Kunze</FamilyName></AuthorName><Contact><Email>matthias.kunze@hpi.uni-potsdam.de</Email></Contact></Author><Author AffiliationIDS="Aff24"><AuthorName DisplayOrder="Western"><GivenName>Mathias</GivenName><FamilyName>Weske</FamilyName></AuthorName><Contact><Email>mathias.weske@hpi.uni-potsdam.de</Email></Contact></Author><Affiliation ID="Aff24"><OrgID Level="Institution" Type="GRID">grid.11348.3f</OrgID><OrgID Level="Institution" Type="ISNI">0000000109421117</OrgID><OrgName>Hasso Plattner Institute at the University of Potsdam</OrgName><OrgAddress><Street>Prof.-Dr.-Helmert-Strasse 2-3</Street><Postcode>14482</Postcode><City>Potsdam</City><Country>Germany</Country></OrgAddress></Affiliation></AuthorGroup><Abstract ID="Abs1" Language="En"><Heading>Abstract</Heading><Para TextBreak="No">Business process monitoring provides well established means to track the history and state of business processes and to evaluate their performance. However, common techniques and systems lack support of monitoring processes and their interactions with partners, particularly if such processes are not automated or only few events can be detected, rather than a complete log.</Para><Para TextBreak="No">In this paper, we present a mechanism to determine the state of business processes with only few events to be detected. Based on this mechanism, we provide a formal framework to monitor processes and their interaction with collaboration partner’s processes, as well as to evaluate the processes’ performance. The framework has been applied in the context of an industry project, which we used to evaluate our solution.</Para></Abstract></ChapterHeader><NoBody></NoBody></Chapter></SubPart></Part></Book></Series></Publisher><!-- Converted from LaTeX with LaTeX2A++ V3.1.38 --></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>Monitoring Business Process Interaction</title></titleInfo><titleInfo type="alternative" contentType="CDATA"><title>Monitoring Business Process Interaction</title></titleInfo><name type="personal"><namePart type="given">Nico</namePart><namePart type="family">Herzberg</namePart><affiliation>Hasso Plattner Institute at the University of Potsdam, Prof.-Dr.-Helmert-Strasse 2-3, 14482, Potsdam, Germany</affiliation><affiliation>E-mail: nico.herzberg@hpi.uni-potsdam.de</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Matthias</namePart><namePart type="family">Kunze</namePart><affiliation>Hasso Plattner Institute at the University of Potsdam, Prof.-Dr.-Helmert-Strasse 2-3, 14482, Potsdam, Germany</affiliation><affiliation>E-mail: matthias.kunze@hpi.uni-potsdam.de</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Mathias</namePart><namePart type="family">Weske</namePart><affiliation>Hasso Plattner Institute at the University of Potsdam, Prof.-Dr.-Helmert-Strasse 2-3, 14482, Potsdam, Germany</affiliation><affiliation>E-mail: mathias.weske@hpi.uni-potsdam.de</affiliation><role><roleTerm type="text">author</roleTerm></role></name><typeOfResource>text</typeOfResource><genre type="conference" displayLabel="proceedings" authority="ISTEX" authorityURI="https://content-type.data.istex.fr" valueURI="https://content-type.data.istex.fr/ark:/67375/XTP-BFHXPBJJ-3"></genre><originInfo><publisher>Springer Berlin Heidelberg</publisher><place><placeTerm type="text">Berlin, Heidelberg</placeTerm></place><dateIssued encoding="w3cdtf">2013</dateIssued><copyrightDate encoding="w3cdtf">2013</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><abstract lang="en">Abstract: Business process monitoring provides well established means to track the history and state of business processes and to evaluate their performance. However, common techniques and systems lack support of monitoring processes and their interactions with partners, particularly if such processes are not automated or only few events can be detected, rather than a complete log. In this paper, we present a mechanism to determine the state of business processes with only few events to be detected. Based on this mechanism, we provide a formal framework to monitor processes and their interaction with collaboration partner’s processes, as well as to evaluate the processes’ performance. The framework has been applied in the context of an industry project, which we used to evaluate our solution.</abstract><relatedItem type="host"><titleInfo><title>Service-Oriented Computing - ICSOC 2012 Workshops</title><subTitle>ICSOC 2012, International Workshops ASC, DISA, PAASC, SCEB, SeMaPS, WESOA, and Satellite Events, Shanghai, China, November 12-15, 2012, Revised Selected Papers</subTitle></titleInfo><name type="personal"><namePart type="given">Aditya</namePart><namePart type="family">Ghose</namePart><affiliation>School of Computer Science and Software Engg., University of Wollongong, 2522, Wollongong, NSW, Australia</affiliation><affiliation>E-mail: aditya@uow.edu.au</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Huibiao</namePart><namePart type="family">Zhu</namePart><affiliation>Software Engineering Institute, East China Normal University, 3663 Zhongshan Road (North), 200062, Shanghai, China</affiliation><affiliation>E-mail: hbzhu@sei.ecnu.edu.cn</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Qi</namePart><namePart type="family">Yu</namePart><affiliation>College of Computing and Information Sciences, Rochester Institute of Technology, 1 Lomb Memorial Drive, 14623, Rochester, NY, USA</affiliation><affiliation>E-mail: qi.yu@rit.edu</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Alex</namePart><namePart type="family">Delis</namePart><affiliation>Informatics and Telecommunications, Univ. Campus, University of Athens, 15784, Athens, Greece</affiliation><affiliation>E-mail: ad@di.uoa.gr</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Quang</namePart><namePart type="given">Z.</namePart><namePart type="family">Sheng</namePart><affiliation>School of Computer Science, University of Adelaide, 5005, Adelaide, South Australia, Australia</affiliation><affiliation>E-mail: qsheng@cs.adelaide.edu.au</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Olivier</namePart><namePart type="family">Perrin</namePart><affiliation>Lorraine University/LORIA, Campus Scientifique, Nancy 2 University,, BP 239, 54506, Vandoeuvre-les-Nancy Cedex, France</affiliation><affiliation>E-mail: olivier.perrin@loria.fr</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Jianmin</namePart><namePart type="family">Wang</namePart><affiliation>School of Software, Tsinghua University, Haidian District, 100084, Beijing, China</affiliation><affiliation>E-mail: jimwang@tsinghua.edu.cn</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Yan</namePart><namePart type="family">Wang</namePart><affiliation>Shandong University, School of Computer Science and Technology, Jinan, China</affiliation><affiliation>E-mail: Wangyan2010sdu@gmail.com</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><genre type="book-series" authority="ISTEX" authorityURI="https://publication-type.data.istex.fr" valueURI="https://publication-type.data.istex.fr/ark:/67375/JMC-0G6R5W5T-Z">book-series</genre><originInfo><publisher>Springer</publisher><copyrightDate encoding="w3cdtf">2013</copyrightDate><issuance>monographic</issuance></originInfo><subject><genre>Book-Subject-Collection</genre><topic authority="SpringerSubjectCodes" authorityURI="SUCO11645">Computer Science</topic></subject><subject><genre>Book-Subject-Group</genre><topic authority="SpringerSubjectCodes" authorityURI="SCI">Computer Science</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI14029">Software Engineering</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI18040">Information Systems Applications (incl. Internet)</topic><topic authority="SpringerSubjectCodes" authorityURI="SC522000">IT in Business</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI2301X">Computer Appl. in Administrative Data Processing</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI24067">Management of Computing and Information Systems</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI22005">Computer Imaging, Vision, Pattern Recognition and Graphics</topic></subject><identifier type="DOI">10.1007/978-3-642-37804-1</identifier><identifier type="ISBN">978-3-642-37803-4</identifier><identifier type="eISBN">978-3-642-37804-1</identifier><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="BookTitleID">314337</identifier><identifier type="BookID">978-3-642-37804-1</identifier><identifier type="BookChapterCount">53</identifier><identifier type="BookVolumeNumber">7759</identifier><identifier type="BookSequenceNumber">7759</identifier><identifier type="PartChapterCount">53</identifier><part><date>2013</date><detail type="part"><title>Workshop Track</title></detail><detail type="volume"><number>7759</number><caption>vol.</caption></detail><extent unit="pages"><start>228</start><end>240</end></extent></part><recordInfo><recordOrigin>Springer-Verlag Berlin Heidelberg, 2013</recordOrigin></recordInfo></relatedItem><relatedItem type="series"><titleInfo><title>Lecture Notes in Computer Science</title></titleInfo><name type="personal"><namePart type="given">David</namePart><namePart type="family">Hutchison</namePart><affiliation>Lancaster University, Lancaster, UK</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Takeo</namePart><namePart type="family">Kanade</namePart><affiliation>Carnegie Mellon University, Pittsburgh, PA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Josef</namePart><namePart type="family">Kittler</namePart><affiliation>University of Surrey, Guildford, UK</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Jon</namePart><namePart type="given">M.</namePart><namePart type="family">Kleinberg</namePart><affiliation>Cornell University, Ithaca, NY, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Friedemann</namePart><namePart type="family">Mattern</namePart><affiliation>ETH Zurich, Zurich, Switzerland</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">John</namePart><namePart type="given">C.</namePart><namePart type="family">Mitchell</namePart><affiliation>Stanford University, Stanford, CA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Moni</namePart><namePart type="family">Naor</namePart><affiliation>Weizmann Institute of Science, Rehovot, Israel</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Oscar</namePart><namePart type="family">Nierstrasz</namePart><affiliation>University of Bern, Bern, Switzerland</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">C.</namePart><namePart type="family">Pandu Rangan</namePart><affiliation>Indian Institute of Technology, Madras, India</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Bernhard</namePart><namePart type="family">Steffen</namePart><affiliation>University of Dortmund, Dortmund, Germany</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Madhu</namePart><namePart type="family">Sudan</namePart><affiliation>Massachusetts Institute of Technology, MA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Demetri</namePart><namePart type="family">Terzopoulos</namePart><affiliation>University of California, Los Angeles, CA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Doug</namePart><namePart type="family">Tygar</namePart><affiliation>University of California, Berkeley, CA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Moshe</namePart><namePart type="given">Y.</namePart><namePart type="family">Vardi</namePart><affiliation>Rice University, Houston, TX, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Gerhard</namePart><namePart type="family">Weikum</namePart><affiliation>Max-Planck Institute of Computer Science, Saarbrücken, Germany</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><originInfo><publisher>Springer</publisher><copyrightDate encoding="w3cdtf">2013</copyrightDate><issuance>serial</issuance></originInfo><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="SeriesID">558</identifier><recordInfo><recordOrigin>Springer-Verlag Berlin Heidelberg, 2013</recordOrigin></recordInfo></relatedItem><identifier type="istex">E52732C17FCA7CDC72C57EE1B3F2927948A9E9A4</identifier><identifier type="ark">ark:/67375/HCB-908DHLRF-Q</identifier><identifier type="DOI">10.1007/978-3-642-37804-1_23</identifier><identifier type="ChapterID">23</identifier><identifier type="ChapterID">Chap23</identifier><accessCondition type="use and reproduction" contentType="copyright">Springer-Verlag Berlin Heidelberg, 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