Collaboration for Human-Centric eGovernment Workflows
Identifieur interne : 001838 ( Istex/Corpus ); précédent : 001837; suivant : 001839Collaboration for Human-Centric eGovernment Workflows
Auteurs : Khaled Gaaloul ; François Charoy ; Andreas Schaad ; Hannah LeeSource :
- Lecture Notes in Computer Science [ 0302-9743 ]
Abstract
Abstract: The execution of cross-domain eGovernment processes is a challenging topic. In earlier work, we presented an approach based on collaborative workflows to support eGovernment interoperability. However, such collaborative workflows often appear to be lacking transparency and control supporting concepts and mechanisms. These are needed as eGovernment workflows appear to be heavily human-centric. What is in many cases described as collaboration appears to be a mere coordination and synchronization of processes, often ignoring human-centric interactions. One type of transparency and control supporting mechanism in human-centric collaboration is that of task delegation. In this paper we aim to analyse the gap between coordination and collaboration in the context of workflow management for eGovernment. First, we present a real case study to identify the key distinguishing factors regarding collaboration as opposed to coordination. Based on this, we present our approach to support cross-organisational collaboration. In particular, we will focus on the concept of delegation in the context of heavily human-centric collaborative workflows. Finally, we propose a delegation extension and structured set of future requirements regarding a coordination architecture presented in earlier work.
Url:
DOI: 10.1007/978-3-540-77010-7_20
Links to Exploration step
ISTEX:68BAE1FF036F08C6EB17970391728FC61354AFFBLe document en format XML
<record><TEI wicri:istexFullTextTei="biblStruct"><teiHeader><fileDesc><titleStmt><title xml:lang="en">Collaboration for Human-Centric eGovernment Workflows</title><author><name sortKey="Gaaloul, Khaled" sort="Gaaloul, Khaled" uniqKey="Gaaloul K" first="Khaled" last="Gaaloul">Khaled Gaaloul</name><affiliation><mods:affiliation>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: khaled.gaaloul@sap.com</mods:affiliation></affiliation></author><author><name sortKey="Charoy, Francois" sort="Charoy, Francois" uniqKey="Charoy F" first="François" last="Charoy">François Charoy</name><affiliation><mods:affiliation>LORIA - INRIA - CNRS - UMR 7503, BP 239, F-54506 Vandœuvre-lès-Nancy Cedex, France</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: charoy@loria.fr</mods:affiliation></affiliation></author><author><name sortKey="Schaad, Andreas" sort="Schaad, Andreas" uniqKey="Schaad A" first="Andreas" last="Schaad">Andreas Schaad</name><affiliation><mods:affiliation>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: andreas.schaad@sap.com</mods:affiliation></affiliation></author><author><name sortKey="Lee, Hannah" sort="Lee, Hannah" uniqKey="Lee H" first="Hannah" last="Lee">Hannah Lee</name><affiliation><mods:affiliation>University Hamburg Vogt-Koelln-Str. 30 D-22527 Hamburg, Germany</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: lee@informatik.uni-hamburg.de</mods:affiliation></affiliation></author></titleStmt><publicationStmt><idno type="wicri:source">ISTEX</idno><idno type="RBID">ISTEX:68BAE1FF036F08C6EB17970391728FC61354AFFB</idno><date when="2007" year="2007">2007</date><idno type="doi">10.1007/978-3-540-77010-7_20</idno><idno type="url">https://api.istex.fr/ark:/67375/HCB-CPD5ZZ7Z-Q/fulltext.pdf</idno><idno type="wicri:Area/Istex/Corpus">001838</idno><idno type="wicri:explorRef" wicri:stream="Istex" wicri:step="Corpus" wicri:corpus="ISTEX">001838</idno></publicationStmt><sourceDesc><biblStruct><analytic><title level="a" type="main" xml:lang="en">Collaboration for Human-Centric eGovernment Workflows</title><author><name sortKey="Gaaloul, Khaled" sort="Gaaloul, Khaled" uniqKey="Gaaloul K" first="Khaled" last="Gaaloul">Khaled Gaaloul</name><affiliation><mods:affiliation>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: khaled.gaaloul@sap.com</mods:affiliation></affiliation></author><author><name sortKey="Charoy, Francois" sort="Charoy, Francois" uniqKey="Charoy F" first="François" last="Charoy">François Charoy</name><affiliation><mods:affiliation>LORIA - INRIA - CNRS - UMR 7503, BP 239, F-54506 Vandœuvre-lès-Nancy Cedex, France</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: charoy@loria.fr</mods:affiliation></affiliation></author><author><name sortKey="Schaad, Andreas" sort="Schaad, Andreas" uniqKey="Schaad A" first="Andreas" last="Schaad">Andreas Schaad</name><affiliation><mods:affiliation>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: andreas.schaad@sap.com</mods:affiliation></affiliation></author><author><name sortKey="Lee, Hannah" sort="Lee, Hannah" uniqKey="Lee H" first="Hannah" last="Lee">Hannah Lee</name><affiliation><mods:affiliation>University Hamburg Vogt-Koelln-Str. 30 D-22527 Hamburg, Germany</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: lee@informatik.uni-hamburg.de</mods:affiliation></affiliation></author></analytic><monogr></monogr><series><title level="s" type="main" xml:lang="en">Lecture Notes in Computer Science</title><idno type="ISSN">0302-9743</idno><idno type="eISSN">1611-3349</idno><idno type="ISSN">0302-9743</idno></series></biblStruct></sourceDesc><seriesStmt><idno type="ISSN">0302-9743</idno></seriesStmt></fileDesc><profileDesc><textClass></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">Abstract: The execution of cross-domain eGovernment processes is a challenging topic. In earlier work, we presented an approach based on collaborative workflows to support eGovernment interoperability. However, such collaborative workflows often appear to be lacking transparency and control supporting concepts and mechanisms. These are needed as eGovernment workflows appear to be heavily human-centric. What is in many cases described as collaboration appears to be a mere coordination and synchronization of processes, often ignoring human-centric interactions. One type of transparency and control supporting mechanism in human-centric collaboration is that of task delegation. In this paper we aim to analyse the gap between coordination and collaboration in the context of workflow management for eGovernment. First, we present a real case study to identify the key distinguishing factors regarding collaboration as opposed to coordination. Based on this, we present our approach to support cross-organisational collaboration. In particular, we will focus on the concept of delegation in the context of heavily human-centric collaborative workflows. Finally, we propose a delegation extension and structured set of future requirements regarding a coordination architecture presented in earlier work.</div></front></TEI><istex><corpusName>springer-ebooks</corpusName><author><json:item><name>Khaled Gaaloul</name><affiliations><json:string>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</json:string><json:string>E-mail: khaled.gaaloul@sap.com</json:string></affiliations></json:item><json:item><name>François Charoy</name><affiliations><json:string>LORIA - INRIA - CNRS - UMR 7503, BP 239, F-54506 Vandœuvre-lès-Nancy Cedex, France</json:string><json:string>E-mail: charoy@loria.fr</json:string></affiliations></json:item><json:item><name>Andreas Schaad</name><affiliations><json:string>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</json:string><json:string>E-mail: andreas.schaad@sap.com</json:string></affiliations></json:item><json:item><name>Hannah Lee</name><affiliations><json:string>University Hamburg Vogt-Koelln-Str. 30 D-22527 Hamburg, Germany</json:string><json:string>E-mail: lee@informatik.uni-hamburg.de</json:string></affiliations></json:item></author><subject><json:item><lang><json:string>eng</json:string></lang><value>eGovernment</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>R4eGov</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>workflow coordination</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>workflow collaboration</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>delegation</value></json:item></subject><arkIstex>ark:/67375/HCB-CPD5ZZ7Z-Q</arkIstex><language><json:string>eng</json:string></language><originalGenre><json:string>OriginalPaper</json:string></originalGenre><abstract>Abstract: The execution of cross-domain eGovernment processes is a challenging topic. In earlier work, we presented an approach based on collaborative workflows to support eGovernment interoperability. However, such collaborative workflows often appear to be lacking transparency and control supporting concepts and mechanisms. These are needed as eGovernment workflows appear to be heavily human-centric. What is in many cases described as collaboration appears to be a mere coordination and synchronization of processes, often ignoring human-centric interactions. One type of transparency and control supporting mechanism in human-centric collaboration is that of task delegation. In this paper we aim to analyse the gap between coordination and collaboration in the context of workflow management for eGovernment. First, we present a real case study to identify the key distinguishing factors regarding collaboration as opposed to coordination. Based on this, we present our approach to support cross-organisational collaboration. In particular, we will focus on the concept of delegation in the context of heavily human-centric collaborative workflows. Finally, we propose a delegation extension and structured set of future requirements regarding a coordination architecture presented in earlier work.</abstract><qualityIndicators><refBibsNative>false</refBibsNative><abstractWordCount>180</abstractWordCount><abstractCharCount>1306</abstractCharCount><keywordCount>5</keywordCount><score>8.14</score><pdfWordCount>3980</pdfWordCount><pdfCharCount>25639</pdfCharCount><pdfVersion>1.6</pdfVersion><pdfPageCount>12</pdfPageCount><pdfPageSize>430 x 660 pts</pdfPageSize></qualityIndicators><title>Collaboration for Human-Centric eGovernment Workflows</title><chapterId><json:string>20</json:string><json:string>Chap20</json:string></chapterId><genre><json:string>conference</json:string></genre><serie><title>Lecture Notes in Computer Science</title><language><json:string>unknown</json:string></language><copyrightDate>2007</copyrightDate><issn><json:string>0302-9743</json:string></issn><eissn><json:string>1611-3349</json:string></eissn><editor><json:item><name>David Hutchison</name></json:item><json:item><name>Takeo Kanade</name></json:item><json:item><name>Josef Kittler</name></json:item><json:item><name>Jon M. Kleinberg</name></json:item><json:item><name>Friedemann Mattern</name></json:item><json:item><name>John C. Mitchell</name></json:item><json:item><name>Moni Naor</name></json:item><json:item><name>Oscar Nierstrasz</name></json:item><json:item><name>C. Pandu Rangan</name></json:item><json:item><name>Bernhard Steffen</name></json:item><json:item><name>Madhu Sudan</name></json:item><json:item><name>Demetri Terzopoulos</name></json:item><json:item><name>Doug Tygar</name></json:item><json:item><name>Moshe Y. Vardi</name></json:item><json:item><name>Gerhard Weikum</name></json:item></editor></serie><host><title>Web Information Systems Engineering – WISE 2007 Workshops</title><language><json:string>unknown</json:string></language><copyrightDate>2007</copyrightDate><doi><json:string>10.1007/978-3-540-77010-7</json:string></doi><issn><json:string>0302-9743</json:string></issn><eissn><json:string>1611-3349</json:string></eissn><eisbn><json:string>978-3-540-77010-7</json:string></eisbn><bookId><json:string>978-3-540-77010-7</json:string></bookId><isbn><json:string>978-3-540-77009-1</json:string></isbn><volume>4832</volume><pages><first>201</first><last>212</last></pages><genre><json:string>book-series</json:string></genre><editor><json:item><name>Mathias Weske</name></json:item><json:item><name>Mohand-Saïd Hacid</name></json:item><json:item><name>Claude Godart</name></json:item></editor><subject><json:item><value>Computer Science</value></json:item><json:item><value>Computer Science</value></json:item><json:item><value>Information Systems Applications (incl.Internet)</value></json:item><json:item><value>Data Mining and Knowledge Discovery</value></json:item><json:item><value>Database Management</value></json:item><json:item><value>Computer Communication Networks</value></json:item><json:item><value>Multimedia Information Systems</value></json:item><json:item><value>Artificial Intelligence (incl. Robotics)</value></json:item></subject></host><ark><json:string>ark:/67375/HCB-CPD5ZZ7Z-Q</json:string></ark><publicationDate>2007</publicationDate><copyrightDate>2007</copyrightDate><doi><json:string>10.1007/978-3-540-77010-7_20</json:string></doi><id>68BAE1FF036F08C6EB17970391728FC61354AFFB</id><score>1</score><fulltext><json:item><extension>pdf</extension><original>true</original><mimetype>application/pdf</mimetype><uri>https://api.istex.fr/ark:/67375/HCB-CPD5ZZ7Z-Q/fulltext.pdf</uri></json:item><json:item><extension>zip</extension><original>false</original><mimetype>application/zip</mimetype><uri>https://api.istex.fr/ark:/67375/HCB-CPD5ZZ7Z-Q/bundle.zip</uri></json:item><istex:fulltextTEI uri="https://api.istex.fr/ark:/67375/HCB-CPD5ZZ7Z-Q/fulltext.tei"><teiHeader><fileDesc><titleStmt><title level="a" type="main" xml:lang="en">Collaboration for Human-Centric eGovernment Workflows</title></titleStmt><publicationStmt><authority>ISTEX</authority><availability><licence>Springer-Verlag Berlin Heidelberg</licence></availability><date when="2007">2007</date></publicationStmt><notesStmt><note type="conference" source="proceedings" scheme="https://content-type.data.istex.fr/ark:/67375/XTP-BFHXPBJJ-3">conference</note><note type="publication-type" subtype="book-series" scheme="https://publication-type.data.istex.fr/ark:/67375/JMC-0G6R5W5T-Z">book-series</note></notesStmt><sourceDesc><biblStruct><analytic><title level="a" type="main" xml:lang="en">Collaboration for Human-Centric eGovernment Workflows</title><author><persName><forename type="first">Khaled</forename><surname>Gaaloul</surname></persName><email>khaled.gaaloul@sap.com</email><affiliation><orgName type="institution">SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe</orgName><address><country key="DE">GERMANY</country></address></affiliation></author><author><persName><forename type="first">François</forename><surname>Charoy</surname></persName><email>charoy@loria.fr</email><affiliation><orgName type="institution">LORIA - INRIA - CNRS - UMR 7503, BP 239, F-54506 Vandœuvre-lès-Nancy Cedex</orgName><address><country key="FR">FRANCE</country></address></affiliation></author><author><persName><forename type="first">Andreas</forename><surname>Schaad</surname></persName><email>andreas.schaad@sap.com</email><affiliation><orgName type="institution">SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe</orgName><address><country key="DE">GERMANY</country></address></affiliation></author><author><persName><forename type="first">Hannah</forename><surname>Lee</surname></persName><email>lee@informatik.uni-hamburg.de</email><affiliation><orgName type="institution">University Hamburg Vogt-Koelln-Str. 30 D-22527 Hamburg</orgName><address><country key="DE">GERMANY</country></address></affiliation></author><idno type="istex">68BAE1FF036F08C6EB17970391728FC61354AFFB</idno><idno type="ark">ark:/67375/HCB-CPD5ZZ7Z-Q</idno><idno type="DOI">10.1007/978-3-540-77010-7_20</idno></analytic><monogr><title level="m" type="main">Web Information Systems Engineering – WISE 2007 Workshops</title><title level="m" type="sub">WISE 2007 International Workshops Nancy, France, December 3, 2007 Proceedings</title><title level="m" type="part">International Workshop on Governance, Risk and Compliance in Web Information Systems (GDR)</title><idno type="DOI">10.1007/978-3-540-77010-7</idno><idno type="book-id">978-3-540-77010-7</idno><idno type="ISBN">978-3-540-77009-1</idno><idno type="eISBN">978-3-540-77010-7</idno><idno type="chapter-id">Chap20</idno><idno type="part-id">Part3</idno><editor><persName><forename type="first">Mathias</forename><surname>Weske</surname></persName><email>mathias.weske@hpi.uni-potsdam.de</email></editor><editor><persName><forename type="first">Mohand-Saïd</forename><surname>Hacid</surname></persName><email>mshacid@liris.cnrs.fr</email></editor><editor><persName><forename type="first">Claude</forename><surname>Godart</surname></persName><email>claude.godart@loria.fr</email></editor><imprint><biblScope unit="vol">4832</biblScope><biblScope unit="page" from="201">201</biblScope><biblScope unit="page" to="212">212</biblScope><biblScope unit="chapter-count">50</biblScope><biblScope unit="part-chapter-count">9</biblScope></imprint></monogr><series><title level="s" type="main" xml:lang="en">Lecture Notes in Computer Science</title><editor><persName><forename type="first">David</forename><surname>Hutchison</surname></persName></editor><editor><persName><forename type="first">Takeo</forename><surname>Kanade</surname></persName></editor><editor><persName><forename type="first">Josef</forename><surname>Kittler</surname></persName></editor><editor><persName><forename type="first">Jon</forename><forename type="first">M.</forename><surname>Kleinberg</surname></persName></editor><editor><persName><forename type="first">Friedemann</forename><surname>Mattern</surname></persName></editor><editor><persName><forename type="first">John</forename><forename type="first">C.</forename><surname>Mitchell</surname></persName></editor><editor><persName><forename type="first">Moni</forename><surname>Naor</surname></persName></editor><editor><persName><forename type="first">Oscar</forename><surname>Nierstrasz</surname></persName></editor><editor><persName><forename type="first">C.</forename><surname>Pandu Rangan</surname></persName></editor><editor><persName><forename type="first">Bernhard</forename><surname>Steffen</surname></persName></editor><editor><persName><forename type="first">Madhu</forename><surname>Sudan</surname></persName></editor><editor><persName><forename type="first">Demetri</forename><surname>Terzopoulos</surname></persName></editor><editor><persName><forename type="first">Doug</forename><surname>Tygar</surname></persName></editor><editor><persName><forename type="first">Moshe</forename><forename type="first">Y.</forename><surname>Vardi</surname></persName></editor><editor><persName><forename type="first">Gerhard</forename><surname>Weikum</surname></persName></editor><idno type="pISSN">0302-9743</idno><idno type="eISSN">1611-3349</idno><idno type="seriesID">558</idno></series></biblStruct></sourceDesc></fileDesc><profileDesc><abstract xml:lang="en"><head>Abstract</head><p>The execution of cross-domain eGovernment processes is a challenging topic. In earlier work, we presented an approach based on collaborative workflows to support eGovernment interoperability. However, such collaborative workflows often appear to be lacking transparency and control supporting concepts and mechanisms. These are needed as eGovernment workflows appear to be heavily human-centric. What is in many cases described as collaboration appears to be a mere coordination and synchronization of processes, often ignoring human-centric interactions. One type of transparency and control supporting mechanism in human-centric collaboration is that of task delegation.</p><p>In this paper we aim to analyse the gap between coordination and collaboration in the context of workflow management for eGovernment. First, we present a real case study to identify the key distinguishing factors regarding collaboration as opposed to coordination. Based on this, we present our approach to support cross-organisational collaboration. In particular, we will focus on the concept of delegation in the context of heavily human-centric collaborative workflows. Finally, we propose a delegation extension and structured set of future requirements regarding a coordination architecture presented in earlier work.</p></abstract><textClass ana="keyword"><keywords xml:lang="en"><term>eGovernment</term><term>R4eGov</term><term>workflow coordination</term><term>workflow collaboration</term><term>delegation</term></keywords></textClass><textClass ana="subject"><keywords scheme="book-subject-collection"><list><label>SUCO11645</label><item><term>Computer Science</term></item></list></keywords></textClass><textClass ana="subject"><keywords scheme="book-subject"><list><label>I</label><item><term type="Primary">Computer Science</term></item><label>I18040</label><item><term type="Secondary" subtype="priority-1">Information Systems Applications (incl.Internet)</term></item><label>I18030</label><item><term type="Secondary" subtype="priority-2">Data Mining and Knowledge Discovery</term></item><label>I18024</label><item><term type="Secondary" subtype="priority-3">Database Management</term></item><label>I13022</label><item><term type="Secondary" subtype="priority-4">Computer Communication Networks</term></item><label>I18059</label><item><term type="Secondary" subtype="priority-5">Multimedia Information Systems</term></item><label>I21017</label><item><term type="Secondary" subtype="priority-6">Artificial Intelligence (incl. Robotics)</term></item></list></keywords></textClass><langUsage><language ident="EN"></language></langUsage></profileDesc></teiHeader></istex:fulltextTEI><json:item><extension>txt</extension><original>false</original><mimetype>text/plain</mimetype><uri>https://api.istex.fr/ark:/67375/HCB-CPD5ZZ7Z-Q/fulltext.txt</uri></json:item></fulltext><metadata><istex:metadataXml wicri:clean="corpus springer-ebooks not found" wicri:toSee="no header"><istex:xmlDeclaration>version="1.0" encoding="UTF-8"</istex:xmlDeclaration><istex:docType PUBLIC="-//Springer-Verlag//DTD A++ V2.4//EN" URI="http://devel.springer.de/A++/V2.4/DTD/A++V2.4.dtd" name="istex:docType"></istex:docType><istex:document><Publisher><PublisherInfo><PublisherName>Springer Berlin Heidelberg</PublisherName><PublisherLocation>Berlin, Heidelberg</PublisherLocation></PublisherInfo><Series><SeriesInfo SeriesType="Series" TocLevels="0"><SeriesID>558</SeriesID><SeriesPrintISSN>0302-9743</SeriesPrintISSN><SeriesElectronicISSN>1611-3349</SeriesElectronicISSN><SeriesTitle Language="En">Lecture Notes in Computer Science</SeriesTitle></SeriesInfo><SeriesHeader><EditorGroup><Editor><EditorName DisplayOrder="Western"><GivenName>David</GivenName><FamilyName>Hutchison</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Takeo</GivenName><FamilyName>Kanade</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Josef</GivenName><FamilyName>Kittler</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Jon</GivenName><GivenName>M.</GivenName><FamilyName>Kleinberg</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Friedemann</GivenName><FamilyName>Mattern</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>John</GivenName><GivenName>C.</GivenName><FamilyName>Mitchell</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Moni</GivenName><FamilyName>Naor</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Oscar</GivenName><FamilyName>Nierstrasz</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>C.</GivenName><FamilyName>Pandu Rangan</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Bernhard</GivenName><FamilyName>Steffen</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Madhu</GivenName><FamilyName>Sudan</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Demetri</GivenName><FamilyName>Terzopoulos</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Doug</GivenName><FamilyName>Tygar</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Moshe</GivenName><GivenName>Y.</GivenName><FamilyName>Vardi</FamilyName></EditorName></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Gerhard</GivenName><FamilyName>Weikum</FamilyName></EditorName></Editor></EditorGroup></SeriesHeader><Book Language="En"><BookInfo BookProductType="Proceedings" ContainsESM="No" Language="En" MediaType="eBook" NumberingStyle="Unnumbered" OutputMedium="All" TocLevels="0"><BookID>978-3-540-77010-7</BookID><BookTitle>Web Information Systems Engineering – WISE 2007 Workshops</BookTitle><BookSubTitle>WISE 2007 International Workshops Nancy, France, December 3, 2007 Proceedings</BookSubTitle><BookVolumeNumber>4832</BookVolumeNumber><BookSequenceNumber>4832</BookSequenceNumber><BookDOI>10.1007/978-3-540-77010-7</BookDOI><BookTitleID>158359</BookTitleID><BookPrintISBN>978-3-540-77009-1</BookPrintISBN><BookElectronicISBN>978-3-540-77010-7</BookElectronicISBN><BookChapterCount>50</BookChapterCount><BookCopyright><CopyrightHolderName>Springer-Verlag Berlin Heidelberg</CopyrightHolderName><CopyrightYear>2007</CopyrightYear></BookCopyright><BookSubjectGroup><BookSubject Code="I" Type="Primary">Computer Science</BookSubject><BookSubject Code="I18040" Priority="1" Type="Secondary">Information Systems Applications (incl.Internet)</BookSubject><BookSubject Code="I18030" Priority="2" Type="Secondary">Data Mining and Knowledge Discovery</BookSubject><BookSubject Code="I18024" Priority="3" Type="Secondary">Database Management</BookSubject><BookSubject Code="I13022" Priority="4" Type="Secondary">Computer Communication Networks</BookSubject><BookSubject Code="I18059" Priority="5" Type="Secondary">Multimedia Information Systems</BookSubject><BookSubject Code="I21017" Priority="6" Type="Secondary">Artificial Intelligence (incl. Robotics)</BookSubject><SubjectCollection Code="SUCO11645">Computer Science</SubjectCollection></BookSubjectGroup></BookInfo><BookHeader><EditorGroup><Editor><EditorName DisplayOrder="Western"><GivenName>Mathias</GivenName><FamilyName>Weske</FamilyName></EditorName><Contact><Email>mathias.weske@hpi.uni-potsdam.de</Email></Contact></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Mohand-Saïd</GivenName><FamilyName>Hacid</FamilyName></EditorName><Contact><Email>mshacid@liris.cnrs.fr</Email></Contact></Editor><Editor><EditorName DisplayOrder="Western"><GivenName>Claude</GivenName><FamilyName>Godart</FamilyName></EditorName><Contact><Email>claude.godart@loria.fr</Email></Contact></Editor></EditorGroup></BookHeader><Part ID="Part3"><PartInfo TocLevels="0"><PartID>3</PartID><PartSequenceNumber>3</PartSequenceNumber><PartTitle>International Workshop on Governance, Risk and Compliance in Web Information Systems (GDR)</PartTitle><PartChapterCount>9</PartChapterCount><PartContext><SeriesID>558</SeriesID><BookTitle>Web Information Systems Engineering – WISE 2007 Workshops</BookTitle></PartContext></PartInfo><Chapter ID="Chap20" Language="En"><ChapterInfo ChapterType="OriginalPaper" ContainsESM="No" NumberingStyle="Unnumbered" TocLevels="0"><ChapterID>20</ChapterID><ChapterDOI>10.1007/978-3-540-77010-7_20</ChapterDOI><ChapterSequenceNumber>20</ChapterSequenceNumber><ChapterTitle Language="En">Collaboration for Human-Centric eGovernment Workflows</ChapterTitle><ChapterFirstPage>201</ChapterFirstPage><ChapterLastPage>212</ChapterLastPage><ChapterCopyright><CopyrightHolderName>Springer-Verlag Berlin Heidelberg</CopyrightHolderName><CopyrightYear>2007</CopyrightYear></ChapterCopyright><ChapterGrants Type="Regular"><MetadataGrant Grant="OpenAccess"></MetadataGrant><AbstractGrant Grant="OpenAccess"></AbstractGrant><BodyPDFGrant Grant="Restricted"></BodyPDFGrant><BodyHTMLGrant Grant="Restricted"></BodyHTMLGrant><BibliographyGrant Grant="Restricted"></BibliographyGrant><ESMGrant Grant="Restricted"></ESMGrant></ChapterGrants><ChapterContext><SeriesID>558</SeriesID><PartID>3</PartID><BookID>978-3-540-77010-7</BookID><BookTitle>Web Information Systems Engineering – WISE 2007 Workshops</BookTitle></ChapterContext></ChapterInfo><ChapterHeader><AuthorGroup><Author AffiliationIDS="Aff1"><AuthorName DisplayOrder="Western"><GivenName>Khaled</GivenName><FamilyName>Gaaloul</FamilyName></AuthorName><Contact><Email>khaled.gaaloul@sap.com</Email></Contact></Author><Author AffiliationIDS="Aff2"><AuthorName DisplayOrder="Western"><GivenName>François</GivenName><FamilyName>Charoy</FamilyName></AuthorName><Contact><Email>charoy@loria.fr</Email></Contact></Author><Author AffiliationIDS="Aff1"><AuthorName DisplayOrder="Western"><GivenName>Andreas</GivenName><FamilyName>Schaad</FamilyName></AuthorName><Contact><Email>andreas.schaad@sap.com</Email></Contact></Author><Author AffiliationIDS="Aff3"><AuthorName DisplayOrder="Western"><GivenName>Hannah</GivenName><FamilyName>Lee</FamilyName></AuthorName><Contact><Email>lee@informatik.uni-hamburg.de</Email></Contact></Author><Affiliation ID="Aff1"><OrgName>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe</OrgName><OrgAddress><Country>Germany</Country></OrgAddress></Affiliation><Affiliation ID="Aff2"><OrgName>LORIA - INRIA - CNRS - UMR 7503, BP 239, F-54506 Vandœuvre-lès-Nancy Cedex</OrgName><OrgAddress><Country>France</Country></OrgAddress></Affiliation><Affiliation ID="Aff3"><OrgName>University Hamburg Vogt-Koelln-Str. 30 D-22527 Hamburg</OrgName><OrgAddress><Country>Germany</Country></OrgAddress></Affiliation></AuthorGroup><Abstract ID="Abs1" Language="En"><Heading>Abstract</Heading><Para>The execution of cross-domain eGovernment processes is a challenging topic. In earlier work, we presented an approach based on collaborative workflows to support eGovernment interoperability. However, such collaborative workflows often appear to be lacking transparency and control supporting concepts and mechanisms. These are needed as eGovernment workflows appear to be heavily human-centric. What is in many cases described as collaboration appears to be a mere coordination and synchronization of processes, often ignoring human-centric interactions. One type of transparency and control supporting mechanism in human-centric collaboration is that of task delegation.</Para><Para>In this paper we aim to analyse the gap between coordination and collaboration in the context of workflow management for eGovernment. First, we present a real case study to identify the key distinguishing factors regarding collaboration as opposed to coordination. Based on this, we present our approach to support cross-organisational collaboration. In particular, we will focus on the concept of delegation in the context of heavily human-centric collaborative workflows. Finally, we propose a delegation extension and structured set of future requirements regarding a coordination architecture presented in earlier work.</Para></Abstract><KeywordGroup Language="En"><Heading>Keywords</Heading><Keyword>eGovernment</Keyword><Keyword>R4eGov</Keyword><Keyword>workflow coordination</Keyword><Keyword>workflow collaboration</Keyword><Keyword>delegation</Keyword></KeywordGroup></ChapterHeader><NoBody></NoBody></Chapter></Part></Book></Series></Publisher></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>Collaboration for Human-Centric eGovernment Workflows</title></titleInfo><titleInfo type="alternative" contentType="CDATA"><title>Collaboration for Human-Centric eGovernment Workflows</title></titleInfo><name type="personal"><namePart type="given">Khaled</namePart><namePart type="family">Gaaloul</namePart><affiliation>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</affiliation><affiliation>E-mail: khaled.gaaloul@sap.com</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">François</namePart><namePart type="family">Charoy</namePart><affiliation>LORIA - INRIA - CNRS - UMR 7503, BP 239, F-54506 Vandœuvre-lès-Nancy Cedex, France</affiliation><affiliation>E-mail: charoy@loria.fr</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Andreas</namePart><namePart type="family">Schaad</namePart><affiliation>SAP CEC Karlsruhe, Security & Trust Group, Vincenz-Priessnitz-Strasse 1, 76131 Karlsruhe, Germany</affiliation><affiliation>E-mail: andreas.schaad@sap.com</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Hannah</namePart><namePart type="family">Lee</namePart><affiliation>University Hamburg Vogt-Koelln-Str. 30 D-22527 Hamburg, Germany</affiliation><affiliation>E-mail: lee@informatik.uni-hamburg.de</affiliation><role><roleTerm type="text">author</roleTerm></role></name><typeOfResource>text</typeOfResource><genre displayLabel="OriginalPaper" authority="ISTEX" authorityURI="https://content-type.data.istex.fr" type="conference" valueURI="https://content-type.data.istex.fr/ark:/67375/XTP-BFHXPBJJ-3">conference</genre><originInfo><publisher>Springer Berlin Heidelberg</publisher><place><placeTerm type="text">Berlin, Heidelberg</placeTerm></place><dateIssued encoding="w3cdtf">2007</dateIssued><copyrightDate encoding="w3cdtf">2007</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><abstract lang="en">Abstract: The execution of cross-domain eGovernment processes is a challenging topic. In earlier work, we presented an approach based on collaborative workflows to support eGovernment interoperability. However, such collaborative workflows often appear to be lacking transparency and control supporting concepts and mechanisms. These are needed as eGovernment workflows appear to be heavily human-centric. What is in many cases described as collaboration appears to be a mere coordination and synchronization of processes, often ignoring human-centric interactions. One type of transparency and control supporting mechanism in human-centric collaboration is that of task delegation. In this paper we aim to analyse the gap between coordination and collaboration in the context of workflow management for eGovernment. First, we present a real case study to identify the key distinguishing factors regarding collaboration as opposed to coordination. Based on this, we present our approach to support cross-organisational collaboration. In particular, we will focus on the concept of delegation in the context of heavily human-centric collaborative workflows. Finally, we propose a delegation extension and structured set of future requirements regarding a coordination architecture presented in earlier work.</abstract><subject lang="en"><genre>Keywords</genre><topic>eGovernment</topic><topic>R4eGov</topic><topic>workflow coordination</topic><topic>workflow collaboration</topic><topic>delegation</topic></subject><relatedItem type="host"><titleInfo><title>Web Information Systems Engineering – WISE 2007 Workshops</title><subTitle>WISE 2007 International Workshops Nancy, France, December 3, 2007 Proceedings</subTitle></titleInfo><name type="personal"><namePart type="given">Mathias</namePart><namePart type="family">Weske</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Mohand-Saïd</namePart><namePart type="family">Hacid</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Claude</namePart><namePart type="family">Godart</namePart><role><roleTerm type="text">editor</roleTerm></role></name><genre type="book-series" authority="ISTEX" authorityURI="https://publication-type.data.istex.fr" valueURI="https://publication-type.data.istex.fr/ark:/67375/JMC-0G6R5W5T-Z">book-series</genre><originInfo><publisher>Springer</publisher><copyrightDate encoding="w3cdtf">2007</copyrightDate><issuance>monographic</issuance></originInfo><subject><genre>Book-Subject-Collection</genre><topic authority="SpringerSubjectCodes" authorityURI="SUCO11645">Computer Science</topic></subject><subject><genre>Book-Subject-Group</genre><topic authority="SpringerSubjectCodes" authorityURI="I">Computer Science</topic><topic authority="SpringerSubjectCodes" authorityURI="I18040">Information Systems Applications (incl.Internet)</topic><topic authority="SpringerSubjectCodes" authorityURI="I18030">Data Mining and Knowledge Discovery</topic><topic authority="SpringerSubjectCodes" authorityURI="I18024">Database Management</topic><topic authority="SpringerSubjectCodes" authorityURI="I13022">Computer Communication Networks</topic><topic authority="SpringerSubjectCodes" authorityURI="I18059">Multimedia Information Systems</topic><topic authority="SpringerSubjectCodes" authorityURI="I21017">Artificial Intelligence (incl. Robotics)</topic></subject><identifier type="DOI">10.1007/978-3-540-77010-7</identifier><identifier type="ISBN">978-3-540-77009-1</identifier><identifier type="eISBN">978-3-540-77010-7</identifier><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="BookTitleID">158359</identifier><identifier type="BookID">978-3-540-77010-7</identifier><identifier type="BookChapterCount">50</identifier><identifier type="BookVolumeNumber">4832</identifier><identifier type="BookSequenceNumber">4832</identifier><identifier type="PartChapterCount">9</identifier><part><date>2007</date><detail type="part"><title>International Workshop on Governance, Risk and Compliance in Web Information Systems (GDR)</title></detail><detail type="volume"><number>4832</number><caption>vol.</caption></detail><extent unit="pages"><start>201</start><end>212</end></extent></part><recordInfo><recordOrigin>Springer-Verlag Berlin Heidelberg, 2007</recordOrigin></recordInfo></relatedItem><relatedItem type="series"><titleInfo><title>Lecture Notes in Computer Science</title></titleInfo><name type="personal"><namePart type="given">David</namePart><namePart type="family">Hutchison</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Takeo</namePart><namePart type="family">Kanade</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Josef</namePart><namePart type="family">Kittler</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Jon</namePart><namePart type="given">M.</namePart><namePart type="family">Kleinberg</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Friedemann</namePart><namePart type="family">Mattern</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">John</namePart><namePart type="given">C.</namePart><namePart type="family">Mitchell</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Moni</namePart><namePart type="family">Naor</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Oscar</namePart><namePart type="family">Nierstrasz</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">C.</namePart><namePart type="family">Pandu Rangan</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Bernhard</namePart><namePart type="family">Steffen</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Madhu</namePart><namePart type="family">Sudan</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Demetri</namePart><namePart type="family">Terzopoulos</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Doug</namePart><namePart type="family">Tygar</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Moshe</namePart><namePart type="given">Y.</namePart><namePart type="family">Vardi</namePart><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Gerhard</namePart><namePart type="family">Weikum</namePart><role><roleTerm type="text">editor</roleTerm></role></name><originInfo><publisher>Springer</publisher><copyrightDate encoding="w3cdtf">2007</copyrightDate><issuance>serial</issuance></originInfo><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="SeriesID">558</identifier><recordInfo><recordOrigin>Springer-Verlag Berlin Heidelberg, 2007</recordOrigin></recordInfo></relatedItem><identifier type="istex">68BAE1FF036F08C6EB17970391728FC61354AFFB</identifier><identifier type="ark">ark:/67375/HCB-CPD5ZZ7Z-Q</identifier><identifier type="DOI">10.1007/978-3-540-77010-7_20</identifier><identifier type="ChapterID">20</identifier><identifier type="ChapterID">Chap20</identifier><accessCondition type="use and reproduction" contentType="copyright">Springer-Verlag Berlin Heidelberg, 2007</accessCondition><recordInfo><recordContentSource authority="ISTEX" authorityURI="https://loaded-corpus.data.istex.fr" valueURI="https://loaded-corpus.data.istex.fr/ark:/67375/XBH-RLRX46XW-4">springer</recordContentSource><recordOrigin>Springer-Verlag Berlin Heidelberg, 2007</recordOrigin></recordInfo></mods><json:item><extension>json</extension><original>false</original><mimetype>application/json</mimetype><uri>https://api.istex.fr/ark:/67375/HCB-CPD5ZZ7Z-Q/record.json</uri></json:item></metadata></istex></record>Pour manipuler ce document sous Unix (Dilib)
EXPLOR_STEP=$WICRI_ROOT/Wicri/Lorraine/explor/InforLorV4/Data/Istex/Corpus
HfdSelect -h $EXPLOR_STEP/biblio.hfd -nk 001838 | SxmlIndent | more
Ou
HfdSelect -h $EXPLOR_AREA/Data/Istex/Corpus/biblio.hfd -nk 001838 | SxmlIndent | more
Pour mettre un lien sur cette page dans le réseau Wicri
{{Explor lien
|wiki= Wicri/Lorraine
|area= InforLorV4
|flux= Istex
|étape= Corpus
|type= RBID
|clé= ISTEX:68BAE1FF036F08C6EB17970391728FC61354AFFB
|texte= Collaboration for Human-Centric eGovernment Workflows
}}
| This area was generated with Dilib version V0.6.33. |  |