InforLorV4, Hal, Checkpoint, bibRecord, 000D94

Measurement of Remote Response Delay in Multi-Synchronous Collaborative Editing

Identifieur interne : 000D94 ( Hal/Checkpoint ); précédent : 000D93; suivant : 000D95

Measurement of Remote Response Delay in Multi-Synchronous Collaborative Editing

Auteurs : Claudia-Lavinia Ignat [France] ; Gérald Oster [France] ; Meagan Newman [France] ; Valerie Shalin [France] ; François Charoy [France]

Source :

RBID : Hal:hal-00917317

English descriptors

mix :
- Collaborative editing, delay, groupware, measurement, usability.

Abstract

In this study we examine the performance consequences of simulated network delay in collaborative document editing. Related studies suggest that while delay in the distribution of an individual's work to the team is a potential influence on performance, the impact is a function of strategy and task. However, a dearth of quantitative research in the domain of document editing makes it difficult to evaluate either concern for delay or the efficacy of compensatory strategies. The present study measures performance on an artificial document editing task with a time constant and metrics for process and outcome suitable for experimental study. Results suggest that strategy in the distribution of work influences task outcome at least as much as delay in the distribution of work in progress. However, a paradoxical interaction between delay and strategy emerged, in which the more generally effective, but highly coupled strategy was also more sensitive to delay.

Url:

https://hal.inria.fr/hal-00917317

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Le document en format XML

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<front><div type="abstract" xml:lang="en">In this study we examine the performance consequences of simulated network delay in collaborative document editing. Related studies suggest that while delay in the distribution of an individual's work to the team is a potential influence on performance, the impact is a function of strategy and task. However, a dearth of quantitative research in the domain of document editing makes it difficult to evaluate either concern for delay or the efficacy of compensatory strategies. The present study measures performance on an artificial document editing task with a time constant and metrics for process and outcome suitable for experimental study. Results suggest that strategy in the distribution of work influences task outcome at least as much as delay in the distribution of work in progress. However, a paradoxical interaction between delay and strategy emerged, in which the more generally effective, but highly coupled strategy was also more sensitive to delay.</div>
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<abstract xml:lang="en">In this study we examine the performance consequences of simulated network delay in collaborative document editing. Related studies suggest that while delay in the distribution of an individual's work to the team is a potential influence on performance, the impact is a function of strategy and task. However, a dearth of quantitative research in the domain of document editing makes it difficult to evaluate either concern for delay or the efficacy of compensatory strategies. The present study measures performance on an artificial document editing task with a time constant and metrics for process and outcome suitable for experimental study. Results suggest that strategy in the distribution of work influences task outcome at least as much as delay in the distribution of work in progress. However, a paradoxical interaction between delay and strategy emerged, in which the more generally effective, but highly coupled strategy was also more sensitive to delay.</abstract>
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Measurement of Remote Response Delay in Multi-Synchronous Collaborative Editing

Measurement of Remote Response Delay in Multi-Synchronous Collaborative Editing

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