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Recruitment and Retention for Community‐Based eHealth Interventions with Populations of Low Socioeconomic Position: Strategies and Challenges

Identifieur interne : 000531 ( Istex/Corpus ); précédent : 000530; suivant : 000532

Recruitment and Retention for Community‐Based eHealth Interventions with Populations of Low Socioeconomic Position: Strategies and Challenges

Auteurs : Rebekah H. Nagler ; Shoba Ramanadhan ; Sara Minsky ; K. Viswanath

Source :

RBID : ISTEX:E998A2EBB6D55463907A710E4C5E7380F7024A30

Abstract

Given persistent communication inequalities, it is important to develop interventions to improve Internet and health literacy among underserved populations. These goals drove the Click to Connect project, a community‐based eHealth intervention that provided novice computer users of low socioeconomic position with broadband Internet access, training classes, a Web portal, and technical support. In this article, we describe the strategies used to recruit and retain this population, the budgetary implications of such strategies, and the challenges and successes we encountered. Results suggest that personal contact between study staff and participants and provision of in‐depth technical support were central to successful recruitment and retention. Such investments are essential to realize the promise of eHealth with underserved populations.

Url:
DOI: 10.1111/jcom.12008

Links to Exploration step

ISTEX:E998A2EBB6D55463907A710E4C5E7380F7024A30

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<affiliation>Center for Community‐Based Research, Dana‐Farber Cancer Institute, MA, 02215, Boston, USA</affiliation>
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<abstract>Given persistent communication inequalities, it is important to develop interventions to improve Internet and health literacy among underserved populations. These goals drove the Click to Connect project, a community‐based eHealth intervention that provided novice computer users of low socioeconomic position with broadband Internet access, training classes, a Web portal, and technical support. In this article, we describe the strategies used to recruit and retain this population, the budgetary implications of such strategies, and the challenges and successes we encountered. Results suggest that personal contact between study staff and participants and provision of in‐depth technical support were central to successful recruitment and retention. Such investments are essential to realize the promise of eHealth with underserved populations.</abstract>
<note type="funding">National Cancer Institute - No. 5 R01‐CA122894; </note>
<note type="funding">Harvard Education Program in Cancer Prevention - No. 5 R25‐CA057711; </note>
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<identifier type="ISSN">0021-9916</identifier>
<identifier type="eISSN">1460-2466</identifier>
<identifier type="DOI">10.1111/(ISSN)1460-2466</identifier>
<identifier type="PublisherID">JCOM</identifier>
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<end>220</end>
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