Again?!! The Emotional Experience of Social Notification Interruptions
Identifieur interne : 002772 ( Istex/Corpus ); précédent : 002771; suivant : 002773Again?!! The Emotional Experience of Social Notification Interruptions
Auteurs : Lyn Paul ; Anita Komlodi ; Wayne LuttersSource :
- Lecture Notes in Computer Science [ 0302-9743 ] ; 2011.
Abstract
Abstract: This paper describes a post-hoc analysis of the relationship between the socialness of an interruptive notification and the emotional tone of the words used to describe the experience through a One-Word-Response (OWR). Out of the 89 responses analyzed, 73% of participants used emotional words to describe their notification experiences. There was a significant relationship between the emotional tone of a OWR response and the socialness of an interruptive notification experience and participants were 3.2 more likely to describe social interruptive notifications with positive words than negative words.
Url:
DOI: 10.1007/978-3-642-23771-3_35
Links to Exploration step
ISTEX:27B70D8AA69E7576B91D0C2C2E21C69D4FE06158Le document en format XML
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The Emotional Experience of Social Notification Interruptions</title><author><name sortKey="Paul, Lyn" sort="Paul, Lyn" uniqKey="Paul L" first="Lyn" last="Paul">Lyn Paul</name><affiliation><mods:affiliation>University of Maryland Baltimore County, 1000 Hilltop Circle, Baltimore, Maryland, United States</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: cpaul2@umbc.edu</mods:affiliation></affiliation></author><author><name sortKey="Komlodi, Anita" sort="Komlodi, Anita" uniqKey="Komlodi A" first="Anita" last="Komlodi">Anita Komlodi</name><affiliation><mods:affiliation>University of Maryland Baltimore County, 1000 Hilltop Circle, Baltimore, Maryland, United States</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: komlodi@umbc.edu</mods:affiliation></affiliation></author><author><name sortKey="Lutters, Wayne" sort="Lutters, Wayne" uniqKey="Lutters W" first="Wayne" last="Lutters">Wayne Lutters</name><affiliation><mods:affiliation>University of Maryland Baltimore County, 1000 Hilltop Circle, Baltimore, Maryland, United States</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: lutters@umbc.edu</mods:affiliation></affiliation></author></analytic><monogr></monogr><series><title level="s">Lecture Notes in Computer Science</title><imprint><date>2011</date></imprint><idno type="ISSN">0302-9743</idno><idno type="eISSN">1611-3349</idno><idno type="ISSN">0302-9743</idno></series><idno type="istex">27B70D8AA69E7576B91D0C2C2E21C69D4FE06158</idno><idno type="DOI">10.1007/978-3-642-23771-3_35</idno><idno type="ChapterID">35</idno><idno type="ChapterID">Chap35</idno></biblStruct></sourceDesc><seriesStmt><idno type="ISSN">0302-9743</idno></seriesStmt></fileDesc><profileDesc><textClass></textClass><langUsage><language ident="en">en</language></langUsage></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">Abstract: This paper describes a post-hoc analysis of the relationship between the socialness of an interruptive notification and the emotional tone of the words used to describe the experience through a One-Word-Response (OWR). Out of the 89 responses analyzed, 73% of participants used emotional words to describe their notification experiences. 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Out of the 89 responses analyzed, 73% of participants used emotional words to describe their notification experiences. There was a significant relationship between the emotional tone of a OWR response and the socialness of an interruptive notification experience and participants were 3.2 more likely to describe social interruptive notifications with positive words than negative words.</p></abstract><textClass><keywords scheme="Book Subject Collection"><list><label>SUCO11645</label><item><term>Computer Science</term></item></list></keywords></textClass><textClass><keywords scheme="Book Subject Group"><list><label>I</label><label>I18067</label><label>I18040</label><label>I21017</label><label>I24032</label><label>I24040</label><label>I14029</label><item><term>Computer Science</term></item><item><term>User Interfaces and Human Computer Interaction</term></item><item><term>Information Systems Applications (incl.Internet)</term></item><item><term>Artificial Intelligence (incl. 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Science</OrgName><OrgAddress><City>Rehovot</City><Country>Israel</Country></OrgAddress></Affiliation><Affiliation ID="Aff8"><OrgName>University of Bern</OrgName><OrgAddress><City>Bern</City><Country>Switzerland</Country></OrgAddress></Affiliation><Affiliation ID="Aff9"><OrgName>Indian Institute of Technology</OrgName><OrgAddress><City>Madras</City><Country>India</Country></OrgAddress></Affiliation><Affiliation ID="Aff10"><OrgName>University of Dortmund</OrgName><OrgAddress><City>Dortmund</City><Country>Germany</Country></OrgAddress></Affiliation><Affiliation ID="Aff11"><OrgName>Massachusetts Institute of Technology</OrgName><OrgAddress><State>MA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff12"><OrgName>University of California</OrgName><OrgAddress><City>Los Angeles</City><State>CA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff13"><OrgName>University of California</OrgName><OrgAddress><City>Berkeley</City><State>CA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff14"><OrgName>Rice University</OrgName><OrgAddress><City>Houston</City><State>TX</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff15"><OrgName>Max-Planck Institute of Computer Science</OrgName><OrgAddress><City>Saarbrücken</City><Country>Germany</Country></OrgAddress></Affiliation></EditorGroup></SeriesHeader><Book Language="En"><BookInfo BookProductType="Proceedings" ContainsESM="No" Language="En" MediaType="eBook" NumberingDepth="2" NumberingStyle="ContentOnly" OutputMedium="All" TocLevels="0"><BookID>978-3-642-23771-3</BookID><BookTitle>Human-Computer Interaction – INTERACT 2011</BookTitle><BookSubTitle>13th IFIP TC 13 International Conference, Lisbon, Portugal, September 5-9, 2011, Proceedings, Part II</BookSubTitle><BookVolumeNumber>6947</BookVolumeNumber><BookSequenceNumber>6947</BookSequenceNumber><BookDOI>10.1007/978-3-642-23771-3</BookDOI><BookTitleID>273004</BookTitleID><BookPrintISBN>978-3-642-23770-6</BookPrintISBN><BookElectronicISBN>978-3-642-23771-3</BookElectronicISBN><BookChapterCount>49</BookChapterCount><BookCopyright><CopyrightHolderName>IFIP International Federation for Information Processing</CopyrightHolderName><CopyrightYear>2011</CopyrightYear></BookCopyright><BookSubjectGroup><BookSubject Code="I" Type="Primary">Computer Science</BookSubject><BookSubject Code="I18067" Priority="1" Type="Secondary">User Interfaces and Human Computer Interaction</BookSubject><BookSubject Code="I18040" Priority="2" Type="Secondary">Information Systems Applications (incl.Internet)</BookSubject><BookSubject Code="I21017" Priority="3" Type="Secondary">Artificial Intelligence (incl. Robotics)</BookSubject><BookSubject Code="I24032" Priority="4" Type="Secondary">Computers and Education</BookSubject><BookSubject Code="I24040" Priority="5" Type="Secondary">Computers and Society</BookSubject><BookSubject Code="I14029" Priority="6" Type="Secondary">Software Engineering</BookSubject><SubjectCollection Code="SUCO11645">Computer Science</SubjectCollection></BookSubjectGroup><BookContext><SeriesID>558</SeriesID></BookContext></BookInfo><BookHeader><EditorGroup><Editor AffiliationIDS="Aff16"><EditorName DisplayOrder="Western"><GivenName>Pedro</GivenName><FamilyName>Campos</FamilyName></EditorName><Contact><Email>pcampos@uma.pt</Email></Contact></Editor><Editor AffiliationIDS="Aff17"><EditorName DisplayOrder="Western"><GivenName>Nicholas</GivenName><FamilyName>Graham</FamilyName></EditorName><Contact><Email>graham@equis.cs.queensu.ca</Email></Contact></Editor><Editor AffiliationIDS="Aff18"><EditorName DisplayOrder="Western"><GivenName>Joaquim</GivenName><FamilyName>Jorge</FamilyName></EditorName><Contact><Email>jaj@inesc.pt</Email></Contact></Editor><Editor AffiliationIDS="Aff19"><EditorName DisplayOrder="Western"><GivenName>Nuno</GivenName><FamilyName>Nunes</FamilyName></EditorName><Contact><Email>njn@uma.pt</Email></Contact></Editor><Editor AffiliationIDS="Aff20"><EditorName DisplayOrder="Western"><GivenName>Philippe</GivenName><FamilyName>Palanque</FamilyName></EditorName><Contact><Email>palanque@irit.fr</Email></Contact></Editor><Editor AffiliationIDS="Aff20"><EditorName DisplayOrder="Western"><GivenName>Marco</GivenName><FamilyName>Winckler</FamilyName></EditorName><Contact><Email>winckler@irit.fr</Email></Contact></Editor><Affiliation ID="Aff16"><OrgDivision>Madeira Interactive Technologies Institute</OrgDivision><OrgName>University of Madeira</OrgName><OrgAddress><Postcode>9020-105</Postcode><City>Funchal</City><Country>Portugal</Country></OrgAddress></Affiliation><Affiliation ID="Aff17"><OrgDivision>School of Computing</OrgDivision><OrgName>Queen’s University</OrgName><OrgAddress><Postcode>K7L 3N6</Postcode><City>Kingston</City><State>ON</State><Country>Canada</Country></OrgAddress></Affiliation><Affiliation ID="Aff18"><OrgDivision>Departamento de Engenharia Informática</OrgDivision><OrgName>Instituto Superior Técnico</OrgName><OrgAddress><Postcode>1049-001</Postcode><City>Lisbon</City><Country>Portugal</Country></OrgAddress></Affiliation><Affiliation ID="Aff19"><OrgDivision>Mathematics and Engineering Department</OrgDivision><OrgName>University of Madeira</OrgName><OrgAddress><Postcode>9000-390</Postcode><City>Funchal</City><Country>Portugal</Country></OrgAddress></Affiliation><Affiliation ID="Aff20"><OrgDivision>Institute of Research in Informatics of Toulouse (IRIT)</OrgDivision><OrgName>University Paul Sabatier</OrgName><OrgAddress><Street>118 Route de Narbonne</Street><Postcode>31062</Postcode><City>Toulouse Cedex 9</City><Country>France</Country></OrgAddress></Affiliation></EditorGroup></BookHeader><Part ID="Part1"><PartInfo TocLevels="0"><PartID>1</PartID><PartSequenceNumber>1</PartSequenceNumber><PartTitle>Long and Short Papers</PartTitle><PartChapterCount>49</PartChapterCount><PartContext><SeriesID>558</SeriesID><BookTitle>Human-Computer Interaction – INTERACT 2011</BookTitle></PartContext></PartInfo><SubPart ID="SubPart10"><SubPartInfo><SubPartID>10</SubPartID><SubPartSequenceNumber>10</SubPartSequenceNumber><SubPartTitle>Interruptions and Attention</SubPartTitle><SubPartChapterCount>4</SubPartChapterCount></SubPartInfo><Chapter ID="Chap35" Language="En"><ChapterInfo ChapterType="OriginalPaper" ContainsESM="No" NumberingDepth="2" NumberingStyle="ContentOnly" TocLevels="0"><ChapterID>35</ChapterID><ChapterDOI>10.1007/978-3-642-23771-3_35</ChapterDOI><ChapterSequenceNumber>35</ChapterSequenceNumber><ChapterTitle Language="En">Again?!! The Emotional Experience of Social Notification Interruptions</ChapterTitle><ChapterFirstPage>471</ChapterFirstPage><ChapterLastPage>478</ChapterLastPage><ChapterCopyright><CopyrightHolderName>IFIP International Federation for Information Processing</CopyrightHolderName><CopyrightYear>2011</CopyrightYear></ChapterCopyright><ChapterGrants Type="Regular"><MetadataGrant Grant="OpenAccess"></MetadataGrant><AbstractGrant Grant="OpenAccess"></AbstractGrant><BodyPDFGrant Grant="Restricted"></BodyPDFGrant><BodyHTMLGrant Grant="Restricted"></BodyHTMLGrant><BibliographyGrant Grant="Restricted"></BibliographyGrant><ESMGrant Grant="Restricted"></ESMGrant></ChapterGrants><ChapterContext><SeriesID>558</SeriesID><PartID>1</PartID><BookID>978-3-642-23771-3</BookID><BookTitle>Human-Computer Interaction – INTERACT 2011</BookTitle></ChapterContext></ChapterInfo><ChapterHeader><AuthorGroup><Author AffiliationIDS="Aff21"><AuthorName DisplayOrder="Western"><GivenName>Celeste</GivenName><GivenName>Lyn</GivenName><FamilyName>Paul</FamilyName></AuthorName><Contact><Email>cpaul2@umbc.edu</Email></Contact></Author><Author AffiliationIDS="Aff21"><AuthorName DisplayOrder="Western"><GivenName>Anita</GivenName><FamilyName>Komlodi</FamilyName></AuthorName><Contact><Email>komlodi@umbc.edu</Email></Contact></Author><Author AffiliationIDS="Aff21"><AuthorName DisplayOrder="Western"><GivenName>Wayne</GivenName><FamilyName>Lutters</FamilyName></AuthorName><Contact><Email>lutters@umbc.edu</Email></Contact></Author><Affiliation ID="Aff21"><OrgName>University of Maryland Baltimore County</OrgName><OrgAddress><Street>1000 Hilltop Circle</Street><City>Baltimore</City><State>Maryland</State><Country>United States</Country></OrgAddress></Affiliation></AuthorGroup><Abstract ID="Abs1" Language="En"><Heading>Abstract</Heading><Para>This paper describes a post-hoc analysis of the relationship between the socialness of an interruptive notification and the emotional tone of the words used to describe the experience through a One-Word-Response (OWR). Out of the 89 responses analyzed, 73% of participants used emotional words to describe their notification experiences. There was a significant relationship between the emotional tone of a OWR response and the socialness of an interruptive notification experience and participants were 3.2 more likely to describe social interruptive notifications with positive words than negative words.</Para></Abstract><KeywordGroup Language="En"><Heading>Keywords</Heading><Keyword>Emotion</Keyword><Keyword>interruption</Keyword><Keyword>One-Word-Response</Keyword><Keyword>methodology</Keyword><Keyword>notification</Keyword><Keyword>user experience</Keyword></KeywordGroup></ChapterHeader><NoBody></NoBody></Chapter></SubPart></Part></Book></Series></Publisher></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>Again?!! The Emotional Experience of Social Notification Interruptions</title></titleInfo><titleInfo type="alternative" contentType="CDATA" lang="en"><title>Again?!! The Emotional Experience of Social Notification Interruptions</title></titleInfo><name type="personal"><namePart type="given">Celeste</namePart><namePart type="given">Lyn</namePart><namePart type="family">Paul</namePart><affiliation>University of Maryland Baltimore County, 1000 Hilltop Circle, Baltimore, Maryland, United States</affiliation><affiliation>E-mail: cpaul2@umbc.edu</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Anita</namePart><namePart type="family">Komlodi</namePart><affiliation>University of Maryland Baltimore County, 1000 Hilltop Circle, Baltimore, Maryland, United States</affiliation><affiliation>E-mail: komlodi@umbc.edu</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Wayne</namePart><namePart type="family">Lutters</namePart><affiliation>University of Maryland Baltimore County, 1000 Hilltop Circle, Baltimore, Maryland, United States</affiliation><affiliation>E-mail: lutters@umbc.edu</affiliation><role><roleTerm type="text">author</roleTerm></role></name><typeOfResource>text</typeOfResource><originInfo><publisher>Springer Berlin Heidelberg</publisher><place><placeTerm type="text">Berlin, Heidelberg</placeTerm></place><dateIssued encoding="w3cdtf">2011</dateIssued><copyrightDate encoding="w3cdtf">2011</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><physicalDescription><internetMediaType>text/html</internetMediaType></physicalDescription><abstract lang="en">Abstract: This paper describes a post-hoc analysis of the relationship between the socialness of an interruptive notification and the emotional tone of the words used to describe the experience through a One-Word-Response (OWR). Out of the 89 responses analyzed, 73% of participants used emotional words to describe their notification experiences. There was a significant relationship between the emotional tone of a OWR response and the socialness of an interruptive notification experience and participants were 3.2 more likely to describe social interruptive notifications with positive words than negative words.</abstract><relatedItem type="host"><titleInfo><title>Human-Computer Interaction – INTERACT 2011</title><subTitle>13th IFIP TC 13 International Conference, Lisbon, Portugal, September 5-9, 2011, Proceedings, Part II</subTitle></titleInfo><name type="personal"><namePart type="given">Pedro</namePart><namePart type="family">Campos</namePart><affiliation>Madeira Interactive Technologies Institute, University of Madeira, 9020-105, Funchal, Portugal</affiliation><affiliation>E-mail: pcampos@uma.pt</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Nicholas</namePart><namePart type="family">Graham</namePart><affiliation>School of Computing, Queen’s University, K7L 3N6, Kingston, ON, Canada</affiliation><affiliation>E-mail: graham@equis.cs.queensu.ca</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Joaquim</namePart><namePart type="family">Jorge</namePart><affiliation>Departamento de Engenharia Informática, Instituto Superior Técnico, 1049-001, Lisbon, Portugal</affiliation><affiliation>E-mail: jaj@inesc.pt</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Nuno</namePart><namePart type="family">Nunes</namePart><affiliation>Mathematics and Engineering Department, University of Madeira, 9000-390, Funchal, Portugal</affiliation><affiliation>E-mail: njn@uma.pt</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Philippe</namePart><namePart type="family">Palanque</namePart><affiliation>Institute of Research in Informatics of Toulouse (IRIT), University Paul Sabatier, 118 Route de Narbonne, 31062, Toulouse Cedex 9, France</affiliation><affiliation>E-mail: palanque@irit.fr</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Marco</namePart><namePart type="family">Winckler</namePart><affiliation>Institute of Research in Informatics of Toulouse (IRIT), University Paul Sabatier, 118 Route de Narbonne, 31062, Toulouse Cedex 9, France</affiliation><affiliation>E-mail: winckler@irit.fr</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><genre type="Book Series" displayLabel="Proceedings"></genre><originInfo><copyrightDate encoding="w3cdtf">2011</copyrightDate><issuance>monographic</issuance></originInfo><subject><genre>Book Subject Collection</genre><topic authority="SpringerSubjectCodes" authorityURI="SUCO11645">Computer Science</topic></subject><subject><genre>Book Subject Group</genre><topic authority="SpringerSubjectCodes" authorityURI="I">Computer Science</topic><topic authority="SpringerSubjectCodes" authorityURI="I18067">User Interfaces and Human Computer Interaction</topic><topic authority="SpringerSubjectCodes" authorityURI="I18040">Information Systems Applications (incl.Internet)</topic><topic authority="SpringerSubjectCodes" authorityURI="I21017">Artificial Intelligence (incl. 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Israel</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Oscar</namePart><namePart type="family">Nierstrasz</namePart><affiliation>University of Bern, Bern, Switzerland</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">C.</namePart><namePart type="family">Pandu Rangan</namePart><affiliation>Indian Institute of Technology, Madras, India</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Bernhard</namePart><namePart type="family">Steffen</namePart><affiliation>University of Dortmund, Dortmund, Germany</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Madhu</namePart><namePart type="family">Sudan</namePart><affiliation>Massachusetts Institute of Technology, MA, USA</affiliation><role><roleTerm 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