The Impact of Social Support and Job Stress on Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan
Identifieur interne : 001757 ( Istex/Corpus ); précédent : 001756; suivant : 001758The Impact of Social Support and Job Stress on Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan
Auteurs : Cheng-I Chu ; Ming-Shinn Lee ; Hsiang-Ming HsuSource :
- Public Health Nursing [ 0737-1209 ] ; 2006-11.
English descriptors
- Teeft :
- Acceptable levels, Administrative science, Associate professor, Baron kenny, Bond hwang, Chinese culture, Chinese people, Chinese societies, Citizenship, Citizenship behaviors, Commitment, Company resources, Control variables, Descriptive statistics, Direct impacts, Discretionary behaviors, Educational level, Empirical evidence, Empirical test, Fairness perceptions, Family support, Farh, Health care, Health care services, Higher levels, Hong kong, Immediate family, Immediate supervisor, Internal consistency, Internal consistency reliabilities, International journal, Interpersonal harmony, Kinship, Kinship support, Management journal, Multiple regression models, Nursing studies, Nursing turnover, Oblique factor rotation, Ocbs, Occupational stress, Organizational, Organizational citizenship behavior, Organizational citizenship behaviors, Organizational commitment, Organizational effectiveness, Organizational support, Other professions, Partial support, Past decade, Phns, Present organization, Present study, Previous research, Previous studies, Principal components factor analysis, Prosocial behavior, Public health, Public health nurses, Public health nursing volume, Public personnel, Public personnel management, Resource inadequacy, Role ambiguity, Role role ambiguity, Rural areas, Rural taiwan, Sage publications, Social psychology, Social support, Supervisor, Supervisor support, Tompson werner, Total amount, Work environment, Work stress, Workload.
Abstract
ABSTRACT Objective: To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan. Design: A cross‐sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded. Method: A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of Baron and Kenny (1986). Results: Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors. Conclusions: This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. Those PHNs who experienced more supervisor support exhibited higher levels of organizational citizenship behaviors via the intervening effect of organizational commitment.
Url:
DOI: 10.1111/j.1525-1446.2006.00599.x
Links to Exploration step
ISTEX:593F4E108357A7B9371181564FB5308E6EA92AF3Le document en format XML
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Design: A cross‐sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded. Method: A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of Baron and Kenny (1986). Results: Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors. Conclusions: This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. 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Hualien, Taiwan.</json:string></affiliations></json:item><json:item><name>Ming‐Shinn Lee</name><affiliations><json:string>Ph.D., is Associate Professor, Graduate Institute of Administration and Leadership, National Hualien University of Education, Hualien, Taiwan.</json:string></affiliations></json:item><json:item><name>Hsiang‐Ming Hsu</name><affiliations><json:string>Dr.P.H., is Associate Professor, Department of Public Health, Tzu Chi University, Hualien, Taiwan.</json:string></affiliations></json:item></author><subject><json:item><lang><json:string>eng</json:string></lang><value>occupational stress</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>organizational citizenship behavior</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>organizational commitment</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>public health nurses</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>social support</value></json:item></subject><articleId><json:string>PHN599</json:string></articleId><arkIstex>ark:/67375/WNG-J0B4RFM0-4</arkIstex><language><json:string>eng</json:string></language><originalGenre><json:string>article</json:string></originalGenre><abstract>ABSTRACT Objective: To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan. Design: A cross‐sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded. Method: A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of Baron and Kenny (1986). Results: Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors. Conclusions: This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. 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(1997)</json:string><json:string>Farh, Podsakoff, & Organ, 1990</json:string><json:string>Studenmund, 2001</json:string><json:string>Baron and Kenny (1986)</json:string><json:string>Gergen and Meter (1972)</json:string><json:string>MacPhee (2002)</json:string><json:string>Farh, Zhong, & Organ, 2004</json:string><json:string>Baron & Kenny, 1986</json:string><json:string>Jakonen, Tossavainen, Tupala, & Turunen, 2002</json:string><json:string>Chu et al.</json:string><json:string>Kim et al. (1996)</json:string><json:string>Stewart, 1994</json:string><json:string>Tompson & Werner, 1997</json:string><json:string>Lu & Hsiao, 2003</json:string><json:string>Rizzo et al., 1970</json:string><json:string>Alotaibi, 2001</json:string><json:string>Kong (1995)</json:string><json:string>Price, 2001</json:string><json:string>Smith et al., 1983</json:string><json:string>Kim, Price, Mueller, & Watson, 1996</json:string><json:string>House, 1981</json:string></ref_bibl><bibl></bibl></unitex></namedEntities><ark><json:string>ark:/67375/WNG-J0B4RFM0-4</json:string></ark><categories><wos><json:string>1 - social science</json:string><json:string>2 - public, environmental & occupational health</json:string><json:string>2 - nursing</json:string></wos><scienceMetrix><json:string>1 - health sciences</json:string><json:string>2 - public health & health services</json:string><json:string>3 - nursing</json:string></scienceMetrix><scopus><json:string>1 - Health Sciences</json:string><json:string>2 - Medicine</json:string><json:string>3 - 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Objective: </hi> To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan.</p><p><hi rend="bold">Design: </hi> A cross‐sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded.</p><p><hi rend="bold">Method: </hi> A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of <ref type="bibr" target="#b5">Baron and Kenny (1986)</ref>.</p><p><hi rend="bold">Results: </hi> Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors.</p><p><hi rend="bold">Conclusions: </hi> This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. Those PHNs who experienced more supervisor support exhibited higher levels of organizational citizenship behaviors via the intervening effect of organizational commitment.</p></abstract><textClass><keywords xml:lang="en"><term xml:id="k1">occupational stress</term><term xml:id="k2">organizational citizenship behavior</term><term xml:id="k3">organizational commitment</term><term xml:id="k4">public health nurses</term><term xml:id="k5">social support</term></keywords><keywords rend="tocHeading1"><term>POPULATIONS AT RISK ACROSS THE LIFESPAN</term></keywords><keywords rend="tocHeading2"><term>Empirical Studies</term></keywords></textClass><langUsage><language ident="en"></language></langUsage></profileDesc><revisionDesc><change when="2019-12-20" who="#istex" xml:id="pub2tei">formatting</change></revisionDesc></teiHeader></istex:fulltextTEI><json:item><extension>txt</extension><original>false</original><mimetype>text/plain</mimetype><uri>https://api.istex.fr/ark:/67375/WNG-J0B4RFM0-4/fulltext.txt</uri></json:item></fulltext><metadata><istex:metadataXml wicri:clean="Wiley, elements deleted: body"><istex:xmlDeclaration>version="1.0" encoding="UTF-8" standalone="yes"</istex:xmlDeclaration><istex:document><component version="2.0" type="serialArticle" xml:lang="en"><header><publicationMeta level="product"><publisherInfo><publisherName>Blackwell Publishing Inc</publisherName><publisherLoc>Malden, USA</publisherLoc></publisherInfo><doi origin="wiley" registered="yes">10.1111/(ISSN)1525-1446</doi><issn type="print">0737-1209</issn><issn type="electronic">1525-1446</issn><idGroup><id type="product" value="PHN"></id><id type="publisherDivision" value="ST"></id></idGroup><titleGroup><title type="main" sort="PUBLIC HEALTH NURSING">Public Health Nursing</title></titleGroup></publicationMeta><publicationMeta level="part" position="11006"><doi origin="wiley">10.1111/phn.2006.23.issue-6</doi><numberingGroup><numbering type="journalVolume" number="23">23</numbering><numbering type="journalIssue" number="6">6</numbering></numberingGroup><coverDate startDate="2006-11">November/December 2006</coverDate></publicationMeta><publicationMeta level="unit" type="article" position="3" status="forIssue"><doi origin="wiley">10.1111/j.1525-1446.2006.00599.x</doi><idGroup><id type="unit" value="PHN599"></id><id type="supplier" value="599"></id></idGroup><countGroup><count type="pageTotal" number="10"></count></countGroup><titleGroup><title type="tocHeading1">POPULATIONS AT RISK ACROSS THE LIFESPAN</title><title type="tocHeading2">Empirical Studies</title></titleGroup><eventGroup><event type="firstOnline" date="2006-11-07"></event><event type="publishedOnlineFinalForm" date="2006-11-07"></event><event type="xmlConverted" agent="Converter:BPG_TO_WML3G version:2.3.2 mode:FullText source:FullText result:FullText" date="2010-03-02"></event><event type="xmlConverted" agent="Converter:WILEY_ML3G_TO_WILEY_ML3GV2 version:3.8.8" date="2014-02-06"></event><event type="xmlConverted" agent="Converter:WML3G_To_WML3G version:4.1.7 mode:FullText,remove_FC" date="2014-11-03"></event></eventGroup><numberingGroup><numbering type="pageFirst" number="496">496</numbering><numbering type="pageLast" number="505">505</numbering></numberingGroup><correspondenceTo>
Hsiang‐Ming Hsu, 701, Sec 3, Chung‐Yang Road, Hualien 970, Taiwan. E‐mail: <email normalForm="lyndon@mail.tcu.edu.tw">lyndon@mail.tcu.edu.tw</email></correspondenceTo><linkGroup><link type="toTypesetVersion" href="file:PHN.PHN599.pdf"></link></linkGroup></publicationMeta><contentMeta><countGroup><count type="figureTotal" number="0"></count><count type="tableTotal" number="2"></count><count type="formulaTotal" number="0"></count><count type="referenceTotal" number="47"></count><count type="wordTotal" number="6866"></count><count type="linksCrossRef" number="57"></count></countGroup><titleGroup><title type="main">The Impact of Social Support and Job Stress on Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan</title><title type="shortAuthors">Chu et al.</title><title type="short">Impact of Social Support and Job Stress on Citizenship Behaviors</title></titleGroup><creators><creator creatorRole="author" xml:id="cr1" affiliationRef="#a1 #a2"><personName><givenNames>Cheng‐I</givenNames><familyName>Chu</familyName></personName></creator><creator creatorRole="author" xml:id="cr2" affiliationRef="#a3"><personName><givenNames>Ming‐Shinn</givenNames><familyName>Lee</familyName></personName></creator><creator creatorRole="author" xml:id="cr3" affiliationRef="#a4"><personName><givenNames>Hsiang‐Ming</givenNames><familyName>Hsu</familyName></personName></creator></creators><affiliationGroup><affiliation xml:id="a1"><unparsedAffiliation>Ph.D., M.B.A., is Associate Professor, Chairperson, Department of Healthcare Administration, Meiho Institute of Technology, Pingtung, Taiwan and,</unparsedAffiliation></affiliation><affiliation xml:id="a2"><unparsedAffiliation>Department of Public Health, Tzu Chi University, Hualien, Taiwan.</unparsedAffiliation></affiliation><affiliation xml:id="a3"><unparsedAffiliation>Ph.D., is Associate Professor, Graduate Institute of Administration and Leadership, National Hualien University of Education, Hualien, Taiwan.</unparsedAffiliation></affiliation><affiliation xml:id="a4"><unparsedAffiliation>Dr.P.H., is Associate Professor, Department of Public Health, Tzu Chi University, Hualien, Taiwan.</unparsedAffiliation></affiliation></affiliationGroup><keywordGroup xml:lang="en"><keyword xml:id="k1">occupational stress</keyword><keyword xml:id="k2">organizational citizenship behavior</keyword><keyword xml:id="k3">organizational commitment</keyword><keyword xml:id="k4">public health nurses</keyword><keyword xml:id="k5">social support</keyword></keywordGroup><abstractGroup><abstract type="main" xml:lang="en"><p><b>ABSTRACT
Objective: </b> To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan.</p><p><b>Design: </b> A cross‐sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded.</p><p><b>Method: </b> A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of <link href="#b5">Baron and Kenny (1986)</link>.</p><p><b>Results: </b> Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors.</p><p><b>Conclusions: </b> This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. Those PHNs who experienced more supervisor support exhibited higher levels of organizational citizenship behaviors via the intervening effect of organizational commitment.</p></abstract></abstractGroup></contentMeta></header></component></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>The Impact of Social Support and Job Stress on Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan</title></titleInfo><titleInfo type="abbreviated" lang="en"><title>Impact of Social Support and Job Stress on Citizenship Behaviors</title></titleInfo><titleInfo type="alternative" contentType="CDATA" lang="en"><title>The Impact of Social Support and Job Stress on Public Health Nurses' Organizational Citizenship Behaviors in Rural Taiwan</title></titleInfo><name type="personal"><namePart type="given">Cheng‐I</namePart><namePart type="family">Chu</namePart><affiliation>Ph.D., M.B.A., is Associate Professor, Chairperson, Department of Healthcare Administration, Meiho Institute of Technology, Pingtung, Taiwan and,</affiliation><affiliation>Department of Public Health, Tzu Chi University, Hualien, Taiwan.</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Ming‐Shinn</namePart><namePart type="family">Lee</namePart><affiliation>Ph.D., is Associate Professor, Graduate Institute of Administration and Leadership, National Hualien University of Education, Hualien, Taiwan.</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Hsiang‐Ming</namePart><namePart type="family">Hsu</namePart><affiliation>Dr.P.H., is Associate Professor, Department of Public Health, Tzu Chi University, Hualien, Taiwan.</affiliation><role><roleTerm type="text">author</roleTerm></role></name><typeOfResource>text</typeOfResource><genre type="article" displayLabel="article" authority="ISTEX" authorityURI="https://content-type.data.istex.fr" valueURI="https://content-type.data.istex.fr/ark:/67375/XTP-6N5SZHKN-D">article</genre><originInfo><publisher>Blackwell Publishing Inc</publisher><place><placeTerm type="text">Malden, USA</placeTerm></place><dateIssued encoding="w3cdtf">2006-11</dateIssued><copyrightDate encoding="w3cdtf">2006</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><physicalDescription><extent unit="figures">0</extent><extent unit="tables">2</extent><extent unit="formulas">0</extent><extent unit="references">47</extent><extent unit="linksCrossRef">57</extent><extent unit="words">6866</extent></physicalDescription><abstract lang="en">ABSTRACT Objective: To examine the relationship between job stress, social support, and organizational citizenship behaviors, by using job satisfaction and organizational commitment as intervening variables among public health nurses (PHNs) in rural areas of Taiwan. Design: A cross‐sectional design was used to sample all 265 PHNs in two rural counties of Taiwan. Of those, 231 (87.2%) PHNs responded. Method: A mailed survey questionnaire was sent to subjects for completion in early 2004. Responses were analyzed using descriptive statistics, exploratory factor analyses, and multiple regression analyses. With six multiple regression models, intervening effects were explored by the approach of Baron and Kenny (1986). Results: Supervisor support indirectly influenced organizational citizenship behaviors through the intervening effect of organizational commitment, whereas, kinship support, role ambiguity, and workload demonstrated direct impacts on organizational citizenship behaviors. Conclusions: This study provides insights into how social support and job stress impacted PHNs' organizational citizenship behaviors. Those PHNs who experienced more supervisor support exhibited higher levels of organizational citizenship behaviors via the intervening effect of organizational commitment.</abstract><subject lang="en"><genre>keywords</genre><topic>occupational stress</topic><topic>organizational citizenship behavior</topic><topic>organizational commitment</topic><topic>public health nurses</topic><topic>social support</topic></subject><relatedItem type="host"><titleInfo><title>Public Health Nursing</title></titleInfo><genre type="journal" authority="ISTEX" authorityURI="https://publication-type.data.istex.fr" valueURI="https://publication-type.data.istex.fr/ark:/67375/JMC-0GLKJH51-B">journal</genre><identifier type="ISSN">0737-1209</identifier><identifier type="eISSN">1525-1446</identifier><identifier type="DOI">10.1111/(ISSN)1525-1446</identifier><identifier type="PublisherID">PHN</identifier><part><date>2006</date><detail type="volume"><caption>vol.</caption><number>23</number></detail><detail type="issue"><caption>no.</caption><number>6</number></detail><extent unit="pages"><start>496</start><end>505</end><total>10</total></extent></part></relatedItem><relatedItem type="references" displayLabel="cit1"><titleInfo><title>The effect of organizational conditions (role conflict, role ambiguity, opportunities for professional development, and social support) on job satisfaction and intention to leave among social workers in mental health care</title></titleInfo><name type="personal"><namePart type="given">G. 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