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<record><TEI><teiHeader><fileDesc><titleStmt><title xml:lang="en">Influenza: Critique of the contemporary challenges for pandemic planning, prevention, control, and treatment in emergency health services</title><author><name sortKey="Patrick, Jennifer R" sort="Patrick, Jennifer R" uniqKey="Patrick J" first="Jennifer R." last="Patrick">Jennifer R. Patrick</name><affiliation><nlm:aff id="aff0005">Griffith Health Institute, Research Centre for Clinical and Community Practice Innovation, Griffith University, University Drive, Meadowbrook, QLD 4131, Australia</nlm:aff></affiliation></author><author><name sortKey="Shaban, Ramon Z" sort="Shaban, Ramon Z" uniqKey="Shaban R" first="Ramon Z." last="Shaban">Ramon Z. Shaban</name><affiliation><nlm:aff id="aff0005">Griffith Health Institute, Research Centre for Clinical and Community Practice Innovation, Griffith University, University Drive, Meadowbrook, QLD 4131, Australia</nlm:aff></affiliation></author><author><name sortKey="Fitzgerald, Gerry" sort="Fitzgerald, Gerry" uniqKey="Fitzgerald G" first="Gerry" last="Fitzgerald">Gerry Fitzgerald</name><affiliation><nlm:aff id="aff0010">School of Public Health, Queensland University of Technology, Victoria Park Road, Kelvin Grove, QLD 4059, Australia</nlm:aff></affiliation></author></titleStmt><publicationStmt><idno type="wicri:source">PMC</idno><idno type="pmc">7105254</idno><idno type="url">http://www.ncbi.nlm.nih.gov/pmc/articles/PMC7105254</idno><idno type="RBID">PMC:7105254</idno><idno type="doi">10.1016/j.aenj.2011.03.001</idno><idno type="pmid">NONE</idno><date when="2011">2011</date><idno type="wicri:Area/Pmc/Corpus">000E96</idno><idno type="wicri:explorRef" wicri:stream="Pmc" wicri:step="Corpus" wicri:corpus="PMC">000E96</idno></publicationStmt><sourceDesc><biblStruct><analytic><title xml:lang="en" level="a" type="main">Influenza: Critique of the contemporary challenges for pandemic planning, prevention, control, and treatment in emergency health services</title><author><name sortKey="Patrick, Jennifer R" sort="Patrick, Jennifer R" uniqKey="Patrick J" first="Jennifer R." last="Patrick">Jennifer R. Patrick</name><affiliation><nlm:aff id="aff0005">Griffith Health Institute, Research Centre for Clinical and Community Practice Innovation, Griffith University, University Drive, Meadowbrook, QLD 4131, Australia</nlm:aff></affiliation></author><author><name sortKey="Shaban, Ramon Z" sort="Shaban, Ramon Z" uniqKey="Shaban R" first="Ramon Z." last="Shaban">Ramon Z. Shaban</name><affiliation><nlm:aff id="aff0005">Griffith Health Institute, Research Centre for Clinical and Community Practice Innovation, Griffith University, University Drive, Meadowbrook, QLD 4131, Australia</nlm:aff></affiliation></author><author><name sortKey="Fitzgerald, Gerry" sort="Fitzgerald, Gerry" uniqKey="Fitzgerald G" first="Gerry" last="Fitzgerald">Gerry Fitzgerald</name><affiliation><nlm:aff id="aff0010">School of Public Health, Queensland University of Technology, Victoria Park Road, Kelvin Grove, QLD 4059, Australia</nlm:aff></affiliation></author></analytic><series><title level="j">Australasian Emergency Nursing Journal</title><idno type="ISSN">1574-6267</idno><idno type="eISSN">1839-2776</idno><imprint><date when="2011">2011</date></imprint></series></biblStruct></sourceDesc></fileDesc><profileDesc><textClass></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en"><title>Summary</title><p>The 2009 H<sub>1</sub>N<sub>1</sub> influenza pandemic was a major challenge to health services around the world. Previous experiences with Severe Acute Respiratory Syndrome (SARS) and Avian Influenza A (H5N1) prompted initiation of formal pandemic planning. Essential and desirable features of pandemic plans include preparation for surveillance, investigation of cases, treatment modalities, prevention of community spread, maintenance of essential services, research and evaluation, and implementation, testing and revision of the plan.</p><p>The experience of 2009 H<sub>1</sub>N<sub>1</sub> influenza pandemic for emergency departments and their staff was problematic. The pace of the pandemic, coupled with untested pandemic plans, presented a unique range of challenges. In this paper, the contemporary challenges with respect to pandemic influenza prevention, control, and treatment are examined. The lessons learned are critical to our response to future pandemics, which are inevitable.</p></div></front><back><div1 type="bibliography"><listBibl><biblStruct></biblStruct><biblStruct></biblStruct><biblStruct><analytic><author><name sortKey="Lee, G" uniqKey="Lee G">G. Lee</name></author><author><name sortKey="Bishop, P" uniqKey="Bishop P">P. Bishop</name></author></analytic></biblStruct><biblStruct><analytic><author><name sortKey="Mandell, G L" uniqKey="Mandell G">G.L. Mandell</name></author><author><name sortKey="Bennett, J E" uniqKey="Bennett J">J.E. Bennett</name></author><author><name sortKey="Dolin, R" uniqKey="Dolin R">R. Dolin</name></author><author><name sortKey="Mandell" uniqKey="Mandell">Mandell</name></author></analytic></biblStruct><biblStruct><analytic><author><name sortKey="Watts, G" uniqKey="Watts G">G. Watts</name></author></analytic></biblStruct><biblStruct><analytic><author><name sortKey="Hawker, J" uniqKey="Hawker J">J. 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<front><journal-meta><journal-id journal-id-type="nlm-ta">Australas Emerg Nurs J</journal-id><journal-id journal-id-type="iso-abbrev">Australas Emerg Nurs J</journal-id><journal-title-group><journal-title>Australasian Emergency Nursing Journal</journal-title></journal-title-group><issn pub-type="ppub">1574-6267</issn><issn pub-type="epub">1839-2776</issn><publisher><publisher-name>College of Emergency Nursing Australasia Ltd. Published by Elsevier Ltd</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="pmc">7105254</article-id><article-id pub-id-type="publisher-id">S1574-6267(11)00037-1</article-id><article-id pub-id-type="doi">10.1016/j.aenj.2011.03.001</article-id><article-categories><subj-group subj-group-type="heading"><subject>Article</subject></subj-group></article-categories><title-group><article-title>Influenza: Critique of the contemporary challenges for pandemic planning, prevention, control, and treatment in emergency health services</article-title></title-group><contrib-group><contrib contrib-type="author"><name><surname>Patrick</surname><given-names>Jennifer R.</given-names></name><degrees>RN RM GradCertCritCare(ICU) MAP (InfPrev&Cont)</degrees><xref rid="aff0005" ref-type="aff">a</xref></contrib><contrib contrib-type="author"><name><surname>Shaban</surname><given-names>Ramon Z.</given-names></name><degrees>RN IPN CICP EMT-P BSc(Med) BN DipAppSc(Amb) GCInfCon PGDipPH&TM MEd MCHlth(Hons) FRCNA</degrees><email>r.shaban@griffith.edu.au</email><xref rid="aff0005" ref-type="aff">a</xref><xref rid="cor0005" ref-type="corresp">⁎</xref></contrib><contrib contrib-type="author"><name><surname>FitzGerald</surname><given-names>Gerry</given-names></name><degrees>MD, FACEM, FRACMA</degrees><xref rid="aff0010" ref-type="aff">b</xref></contrib></contrib-group><aff id="aff0005"><label>a</label>Griffith Health Institute, Research Centre for Clinical and Community Practice Innovation, Griffith University, University Drive, Meadowbrook, QLD 4131, Australia</aff><aff id="aff0010"><label>b</label>School of Public Health, Queensland University of Technology, Victoria Park Road, Kelvin Grove, QLD 4059, Australia</aff><author-notes><corresp id="cor0005"><label>⁎</label>Corresponding author. Tel.: +61 7 3382 1271/1162; fax: +61 7 3382 1277. <email>r.shaban@griffith.edu.au</email></corresp></author-notes><pub-date pub-type="pmc-release"><day>8</day><month>4</month><year>2011</year></pub-date><pmc-comment> PMC Release delay is 0 months and 0 days and was based on .</pmc-comment>
<pub-date pub-type="ppub"><month>5</month><year>2011</year></pub-date><pub-date pub-type="epub"><day>8</day><month>4</month><year>2011</year></pub-date><volume>14</volume><issue>2</issue><fpage>108</fpage><lpage>114</lpage><history><date date-type="received"><day>5</day><month>1</month><year>2011</year></date><date date-type="rev-recd"><day>2</day><month>3</month><year>2011</year></date><date date-type="accepted"><day>7</day><month>3</month><year>2011</year></date></history><permissions><copyright-statement>Copyright © 2011 College of Emergency Nursing Australasia Ltd. Published by Elsevier Ltd All rights reserved.</copyright-statement><copyright-year>2011</copyright-year><copyright-holder>College of Emergency Nursing Australasia Ltd</copyright-holder><license><license-p>Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.</license-p></license></permissions><abstract><title>Summary</title><p>The 2009 H<sub>1</sub>N<sub>1</sub> influenza pandemic was a major challenge to health services around the world. Previous experiences with Severe Acute Respiratory Syndrome (SARS) and Avian Influenza A (H5N1) prompted initiation of formal pandemic planning. Essential and desirable features of pandemic plans include preparation for surveillance, investigation of cases, treatment modalities, prevention of community spread, maintenance of essential services, research and evaluation, and implementation, testing and revision of the plan.</p><p>The experience of 2009 H<sub>1</sub>N<sub>1</sub> influenza pandemic for emergency departments and their staff was problematic. The pace of the pandemic, coupled with untested pandemic plans, presented a unique range of challenges. In this paper, the contemporary challenges with respect to pandemic influenza prevention, control, and treatment are examined. The lessons learned are critical to our response to future pandemics, which are inevitable.</p></abstract><kwd-group><title>Keywords</title><kwd>Pandemics</kwd><kwd>Influenza</kwd><kwd>Planning</kwd><kwd>Prevention</kwd><kwd>Control</kwd><kwd>Treatment</kwd><kwd>Emergency</kwd></kwd-group></article-meta></front><body><sec id="sec0005"><title>Introduction</title><p id="par0005">The experience with Severe Acute Respiratory Syndrome (SARS) and Avian Influenza A (H<sub>5</sub>N<sub>1</sub>), as well as knowledge of influenza pandemics last century, prompted initiation of formal pandemic planning. Pandemics evolve rapidly, and are complex and unpredictable. In 2004, after the SARS experience, the World Health Organization (WHO) identified the essential and desirable features of pandemic plans, which included: (i) preparation for surveillance; (ii) investigation of cases; (iii) treatment modalities; (iv) prevention of community spread; (v) maintenance of essential services; (vi) research and evaluation, and implementation; and (vii) testing and revision of the plan.<xref rid="bib0005" ref-type="bibr"><sup>1</sup></xref> This paper will critique the current literature with respect to contemporary challenges for pandemic influenza prevention, control and treatment.</p></sec><sec id="sec0010"><title>Defining pandemic influenza</title><sec id="sec0015"><title>What is influenza?</title><p id="par0010">Influenza viruses are myxoviruses, with three main genera, Influenza A, B and C, which are capable of causing infection in humans.<xref rid="bib0010" ref-type="bibr">2</xref>, <xref rid="bib0015" ref-type="bibr">3</xref> Only Influenza A causes epidemics or pandemics in humans.<xref rid="bib0015" ref-type="bibr">3</xref>, <xref rid="bib0020" ref-type="bibr">4</xref> One antigen (haemagglutinin or H) on the outer coat of the virus anchors the virus to cells, and another (neuraminidase or N) helps it both enter and exit cells. Influenza A subtypes are named according to which subtypes of H and N they possess. These antigens alter over time by a process of <italic>drift</italic>, or repeated minor mutations that occur over time, or <italic>shift</italic>, or major change in the antigens, which occurs when two different influenza viruses are simultaneously in a host and recombine.<xref rid="bib0010" ref-type="bibr">2</xref>, <xref rid="bib0015" ref-type="bibr">3</xref>, <xref rid="bib0020" ref-type="bibr">4</xref>, <xref rid="bib0025" ref-type="bibr">5</xref></p><p id="par0015">Influenza may be transmitted by aerosols, large droplets, and direct and indirect contact.<xref rid="bib0030" ref-type="bibr"><sup>6</sup></xref> The relative importance of these modes is considered debatable.<xref rid="bib0035" ref-type="bibr"><sup>7</sup></xref> The virus can survive on non-porous surfaces for up to 48 h and on unwashed hands for 30 min.<xref rid="bib0040" ref-type="bibr"><sup>8</sup></xref> Both seasonal and Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009 outbreaks failed to demonstrate significant airborne transmission over long distances, but aerosol transmission may occur in confined spaces, especially when a large airborne infectious burden is present.<xref rid="bib0035" ref-type="bibr">7</xref>, <xref rid="bib0045" ref-type="bibr">9</xref></p></sec><sec id="sec0020"><title>What is pandemic influenza, and what is the difference between it and seasonal influenza</title><p id="par0020">The WHO and the Department of Health and Ageing (DoHA) state an epidemic occurs when there are more cases of a disease than is normal and a pandemic is declared when a worldwide epidemic occurs.<xref rid="bib0050" ref-type="bibr">10</xref>, <xref rid="bib0055" ref-type="bibr">11</xref> The WHO monitors influenza globally and is the body that declares the commencement and end of pandemics.<xref rid="bib0055" ref-type="bibr"><sup>11</sup></xref> Influenza pandemics occur when a virus to which people have little or no immunity develops, and efficient human-to-human transmission exists.<xref rid="bib0010" ref-type="bibr">2</xref>, <xref rid="bib0015" ref-type="bibr">3</xref> Pandemics may persist for months, years or decades, have rapid transmission, disease occurrence is outside usual seasonal patterns, and attack and mortality rates across age groups are unpredictable.<xref rid="bib0020" ref-type="bibr"><sup>4</sup></xref> The declaration of a ‘pandemic influenza’ has major effects on resource allocation within government and non-government health agencies. It also has profound effects in the function of societies, including disruption and closure of schools and workplaces, as well as restrictions on travel and social gatherings.</p><p id="par0025">However, the criteria by which an outbreak of an infectious disease may be declared a pandemic are neither fixed nor well defined.<xref rid="bib0060" ref-type="bibr">12</xref>, <xref rid="bib0065" ref-type="bibr">13</xref> They depend on a variety of factors including the relative incidence of an outbreak across jurisdictions, the severity of the infection, and cross-border or transnational cooperation with respect to the epidemiology of the disease. If a pandemic is defined merely by the spread of a new influenza virus strain around the world, the effects of having the formal declaration in place may disproportionately affect the function of society in the event of a mild illness. Criteria also need to be developed for declaring a pandemic ‘over’. In the case of Pandemic H<sub>1</sub>N<sub>1</sub> 2009, countries around the world ceased epidemiological tracking of the infection when it became ubiquitous. Thus there is a need to establish international consensus on the formal definition and criteria for pandemic influenza to allow appropriate response to an outbreak, and to determine when declarations of pandemic may be lifted.</p></sec></sec><sec id="sec0025"><title>Contemporary challenges</title><sec id="sec0030"><title>Pandemic planning</title><p id="par0030">Pandemic plans require large-scale surge capacity in healthcare systems and the community. Surge capacity is the ability to manage a sudden, unexpected increase in patient volume (i.e., numbers of patients) that would otherwise severely challenge or exceed the current capacity.<xref rid="bib0070" ref-type="bibr"><sup>14</sup></xref> Pandemics have health, economic, political, and social impacts.<xref rid="bib0075" ref-type="bibr">15</xref>, <xref rid="bib0080" ref-type="bibr">16</xref> Internationally, healthcare systems have few surplus resources. A 2007 US study identified that regardless of planning, few health services had staff, equipment, and facilities to implement them.<xref rid="bib0085" ref-type="bibr"><sup>17</sup></xref> There is no reason to believe that Australia was in any better case.</p><p id="par0035">In Australia, DoHA developed the <italic>Australian Health Management Plan for Pandemic Influenza</italic> (AHMPPI)<xref rid="bib0090" ref-type="bibr"><sup>18</sup></xref> which was tested though Exercise Cumpston in 2006<xref rid="bib0095" ref-type="bibr"><sup>19</sup></xref> and Exercise Sustain in 2008.<xref rid="bib0075" ref-type="bibr"><sup>15</sup></xref> Australian jurisdictional plans complement and augment the AHMPPI.<xref rid="bib0100" ref-type="bibr">20</xref>, <xref rid="bib0105" ref-type="bibr">21</xref>, <xref rid="bib0110" ref-type="bibr">22</xref>, <xref rid="bib0115" ref-type="bibr">23</xref>, <xref rid="bib0120" ref-type="bibr">24</xref>, <xref rid="bib0125" ref-type="bibr">25</xref>, <xref rid="bib0130" ref-type="bibr">26</xref>, <xref rid="bib0135" ref-type="bibr">27</xref>, <xref rid="bib0140" ref-type="bibr">28</xref> Exercise Cumpston 06<xref rid="bib0095" ref-type="bibr"><sup>19</sup></xref> gave recommendations on the AHMPPI. These included calling for streamlined decision making processes, flexible response according to disease severity and local resources, improved communications, public health education, a national surveillance framework, clarification of quarantine, border control, and emergency legislation, and involvement of primary care providers in planning.<xref rid="bib0095" ref-type="bibr"><sup>19</sup></xref> Two years later, Exercise Sustain 08<xref rid="bib0075" ref-type="bibr"><sup>15</sup></xref> identified the differences between pandemic and disaster responses, and stressed the impossibility to plan for all eventualities given the unpredictability of new viruses. It addressed local community empowerment, recommending planning with community leaders and groups. Social distancing was identified as an important prevention strategy. Development of a productive relationship between the media and public health agencies, with an emphasis on timeliness, transparency, and honesty was explored, with health professionals considered to have most credibility for message delivery.</p><p id="par0040">Australian state and territory pandemic plans additionally recommend the establishment of flu clinics, separate influenza triage, and designated ‘Flu Hospitals’ to facilitate quarantine and allow EDs and general practitioners to maintain their core business. These plans aimed for staff protection, including priority vaccination for at-risk staff, pre- and post-exposure prophylaxis, the use of personal protective equipment and access to pandemic stockpiles, with those exposed or ill expected to self-isolate.<xref rid="bib0100" ref-type="bibr">20</xref>, <xref rid="bib0105" ref-type="bibr">21</xref>, <xref rid="bib0110" ref-type="bibr">22</xref>, <xref rid="bib0115" ref-type="bibr">23</xref>, <xref rid="bib0120" ref-type="bibr">24</xref>, <xref rid="bib0125" ref-type="bibr">25</xref>, <xref rid="bib0130" ref-type="bibr">26</xref>, <xref rid="bib0135" ref-type="bibr">27</xref>, <xref rid="bib0140" ref-type="bibr">28</xref> Other identified needs include extra funding, pre-defined triggers for plan implementation and deactivation, anticipatory training of key personnel<xref rid="bib0145" ref-type="bibr"><sup>29</sup></xref> and suspension of non-essential and/or non-emergency hospital functions during the crisis.<xref rid="bib0070" ref-type="bibr"><sup>14</sup></xref> Ventilators, medications and personal protective equipment were to be stockpiled. Increased cleaning, security and crowd management capacity was identified in the plans, along with the need to increase morgue and laboratory capacity. More non-medical staff are required for administration, communication, transportation, security, cleaning and garbage disposal, and for crowd control. Surge capacity applies across the entire community, with health, government and community groups required to act cooperatively. When individual hospitals reach capacity they need to have means to move patients and/or services to other hospitals or centres.<xref rid="bib0145" ref-type="bibr">29</xref>, <xref rid="bib0150" ref-type="bibr">30</xref>, <xref rid="bib0155" ref-type="bibr">31</xref> Healthcare worker illness needs to be planned for with use of agency, retired staff, and volunteers.<xref rid="bib0070" ref-type="bibr"><sup>14</sup></xref> Seasonal influenza seasons have highlighted a lack of surge capacity in emergency departments (EDs).<xref rid="bib0160" ref-type="bibr"><sup>32</sup></xref> The literature shows that pandemic planning and management are complex, expensive and difficult.</p><p id="par0045">In spite of Exercises Cumpston 06 and Sustain 08, Australian pandemic plans were criticised during the H<sub>1</sub>N<sub>1</sub> influenza 2009 pandemic for most of the reasons identified as problematic during those exercises.<xref rid="bib0165" ref-type="bibr">33</xref>, <xref rid="bib0170" ref-type="bibr">34</xref>, <xref rid="bib0175" ref-type="bibr">35</xref> Remedying these problems goes beyond their recognition, and requires sustained and systematic investment on the part of government, the health system, health professionals, and the general public.</p></sec><sec id="sec0035"><title>Prevention</title><p id="par0050">Overwhelming evidence exists that it is not possible to prevent pandemics, and when they occur they can cause substantial morbidity, mortality and social disruption.<xref rid="bib0005" ref-type="bibr">1</xref>, <xref rid="bib0180" ref-type="bibr">36</xref> When the 2009 H<sub>1</sub>N<sub>1</sub> influenza isolate was identified in Mexico, their borders were closed at great economic cost to the country.<xref rid="bib0185" ref-type="bibr"><sup>37</sup></xref> However, the virus had already spread. Air travel allows rapid and efficient spread during the incubation period when people are asymptomatic, rendering border closure and controls such as thermal scanning inefficient as a means of prevention.<xref rid="bib0190" ref-type="bibr"><sup>38</sup></xref></p><p id="par0055">Surveillance, identifying the onset, nature and size of the outbreak and populations affected is fundamental to pandemic control, identifying spread and trends, determining at-risk populations, allowing for targeted interventions, and monitoring of their effectiveness.<xref rid="bib0190" ref-type="bibr"><sup>38</sup></xref> Surveillance of influenza-like illness (ILI) in Mexico allowed for identification and early warning of Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009,<xref rid="bib0195" ref-type="bibr"><sup>39</sup></xref> although there can be little doubt that the virus was circulating for some months prior to formal identification.<xref rid="bib0200" ref-type="bibr"><sup>40</sup></xref></p></sec><sec id="sec0040"><title>Identification</title><p id="par0060">It is difficult to clinically differentiate patients with influenza from those with other viral respiratory infections.<xref rid="bib0205" ref-type="bibr"><sup>41</sup></xref> Rapid antigen point-of-care testing, was shown to have low accuracy for known Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009,<xref rid="bib0210" ref-type="bibr"><sup>42</sup></xref> and reverse transcriptase polymerase chain reaction (RT-PCR) provided the best method of testing.<xref rid="bib0215" ref-type="bibr"><sup>43</sup></xref> Obligatory testing of all with respiratory disease ceased during the SUSTAIN phase of the pandemic, as positive diagnosis would not change treatment or isolation, and it would have been a pointless expense to keep testing.<xref rid="bib0170" ref-type="bibr"><sup>34</sup></xref> The literature shows testing was problematic and expensive.</p></sec></sec><sec id="sec0045"><title>Control</title><sec id="sec0050"><title>Standard and transmission-based precautions</title><p id="par0065">Immunisation is a primary tool for pandemic influenza control, however it takes time to develop and manufacture vaccines.<xref rid="bib0080" ref-type="bibr">16</xref>, <xref rid="bib0145" ref-type="bibr">29</xref> In the interim, community mitigation strategies including social distancing, cough and sneeze etiquette, and frequent thorough hand hygiene may be used.<xref rid="bib0145" ref-type="bibr">29</xref>, <xref rid="bib0190" ref-type="bibr">38</xref> At-risk groups need targeted information and intervention.<xref rid="bib0190" ref-type="bibr"><sup>38</sup></xref> Contact tracing of healthcare worker and patients’ contacts has been recommended to identify those with risk factors for severe disease who may benefit from antiviral prophylaxis.<xref rid="bib0035" ref-type="bibr"><sup>7</sup></xref></p><p id="par0070">A recent study in Australia of the knowledge and attitudes the general public held towards Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009<xref rid="bib0220" ref-type="bibr"><sup>44</sup></xref> found low levels of public anxiety, a high degree of belief in government preparedness, vaccination and quarantine as effective public health measures, antiviral medication as moderately effective, and a low level of belief in hand hygiene as a preventative measure. Quarantine was cited as being problematic with respect to work and food shopping. The literature shows that hand hygiene education and vaccination development are required for pandemic influenza control.</p><p id="par0075">Social distancing is effective in infection control as a form of isolation. At the commencement of the 2009 pandemic, health department officials advised people with ILI to present to their local ED<xref rid="bib0225" ref-type="bibr"><sup>45</sup></xref> causing overwhelming presentations by those with ILI and those fearful they may have had contact.<xref rid="bib0170" ref-type="bibr">34</xref>, <xref rid="bib0230" ref-type="bibr">46</xref>, <xref rid="bib0235" ref-type="bibr">47</xref> In a pandemic, general practitioner and hospital waiting rooms are a potential site for cross infection to already unwell people if people present with a highly infectious illness. This happened during the SARS outbreak in Canada in 2003.<xref rid="bib0240" ref-type="bibr"><sup>48</sup></xref> The literature indicates that these patients are best treated in other sites. Overcrowded living conditions contribute to rapid influenza spread.<xref rid="bib0080" ref-type="bibr"><sup>16</sup></xref> This contributed to the disproportionately high impact of Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009 in indigenous communities in the Northern Territory.<xref rid="bib0245" ref-type="bibr"><sup>49</sup></xref> School closures have been used as a means of social distancing. However a Western Australian survey of parents whose children were in schools closed during the H<sub>1</sub>N<sub>1</sub> influenza 2009 pandemic<xref rid="bib0250" ref-type="bibr"><sup>50</sup></xref> revealing that 74% of these students participated in out of home activities including sporting events, shopping, outdoor recreation and parties while their schools were closed. This paper questions the efficacy of school closure in preventing infection spread, highlighting that students were congregating elsewhere.</p><p id="par0080">An example of effective isolation practice was seen during the simultaneous outbreak of Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009 and seasonal (H<sub>3</sub>N<sub>2</sub>) influenza which was contained on two Australian cruise ships.<xref rid="bib0255" ref-type="bibr"><sup>51</sup></xref> The conditions encouraging contagion on the ships included living and socialising in partially enclosed close proximity, and people from both hemispheres (i.e., opposite flu season) coming together. Prior to the outbreak, the ship procedures already included point-of-care testing, antiviral medication and isolation for ILI patients. However, not all ill passengers sought medical care, presumably because they had mild illness or were unwilling to be isolated while holidaying. After disembarkation, passengers discovered their need to be quarantined via media reports, word of mouth, from ship staff or public heath staff. Almost all complied with quarantine requirements, and only one case of infection passed from a passenger to another person was found, with no further community spread. Thus, an epidemic on board ships was prevented from contributing to the 2009 Pandemic.</p><p id="par0085">Many people continue to work when they are ill. In the tropics influenza is under-recognised and under-diagnosed, which can cause people to inadvertently infect families, colleagues and patients.<xref rid="bib0260" ref-type="bibr"><sup>52</sup></xref> Studies have shown that many healthcare workers either go to work or intend to work when they have influenza.<xref rid="bib0265" ref-type="bibr">53</xref>, <xref rid="bib0270" ref-type="bibr">54</xref>, <xref rid="bib0275" ref-type="bibr">55</xref> One hospital in the USA experienced high levels of infection in their EDs at the peak of H<sub>1</sub>N<sub>1</sub> influenza 2009 pandemic, with no commensurate increase in sick leave.<xref rid="bib0280" ref-type="bibr"><sup>56</sup></xref> This finding was reflected in a recent Australian study.<xref rid="bib0170" ref-type="bibr"><sup>34</sup></xref> Thus, the literature indicates that healthcare workers need further education on this matter.</p><p id="par0090">Australian healthcare guidelines recommend contact and droplet precautions for influenza control.<xref rid="bib0285" ref-type="bibr"><sup>57</sup></xref> Contact precautions include surface cleaning, hand hygiene, the use of gloves and gowns, single-use equipment wherever possible, and masks and eye protection when splashes may occur. Additionally, droplet precautions add patient isolation or cohorting and minimising patient transfers. Particulate respirators, eye protection, and impervious gowns and gloves, are advised for all aerosol-generating procedures, which should be performed in a negative pressure room if available.<xref rid="bib0035" ref-type="bibr">7</xref>, <xref rid="bib0205" ref-type="bibr">41</xref>, <xref rid="bib0290" ref-type="bibr">58</xref>, <xref rid="bib0295" ref-type="bibr">59</xref> Australian guidelines recommend surgical masks for those entering an infectious area, coming within 1 m<xref rid="bib0285" ref-type="bibr"><sup>57</sup></xref> or 2 m<xref rid="bib0035" ref-type="bibr"><sup>7</sup></xref> of an infectious patient. Where tolerated, masking the patient is more effective than masking the health care workers.<xref rid="bib0420" ref-type="bibr"><sup>60</sup></xref> Personal protective equipment is vital to healthcare workers who cannot be protected in any other way prior to effective vaccine development. In 2009, slow distribution of personal protective equipment from the national stockpile to frontline workers was a problem, with general practitoner practices running out of stock and being unable to replace it early in the pandemic.<xref rid="bib0175" ref-type="bibr"><sup>35</sup></xref></p><p id="par0095">While the CDC recommends the use of respiratory protection of at least the equivalent of N95 masks<xref rid="bib0305" ref-type="bibr"><sup>61</sup></xref> for health care workers managing patients with ILI, Canadian research has found N95 masks are no more protective in influenza than normal surgical masks.<xref rid="bib0310" ref-type="bibr"><sup>62</sup></xref> Inconsistencies in recommendations between authorities must be resolved to improve staff compliance and confidence.<xref rid="bib0315" ref-type="bibr"><sup>63</sup></xref> Thus the literature calls for better distribution of personal protective equipment during an influenza pandemic and identifies research is required into appropriate mask usage.</p></sec><sec id="sec0055"><title>Education and information</title><p id="par0100">Public education is vital to stop influenza spread. Materials used must target the audience and be culturally appropriate. In the Hunter New England area, focus groups identified challenges and potential solutions for limiting pandemic influenza in indigenous communities.<xref rid="bib0320" ref-type="bibr"><sup>64</sup></xref> These included having a local resource person with an understanding of the disease, provision of clear, simple, culturally appropriate information, access to health services and knowledge of how obtain these without infecting others, sensitivity to the importance of family and cultural gatherings, and Aboriginal people having a say in how support is provided. Pregnant women were targeted and encouraged to take precautions against acquiring infection and accept vaccination.<xref rid="bib0325" ref-type="bibr"><sup>65</sup></xref> DoHA developed a website<xref rid="bib0050" ref-type="bibr"><sup>10</sup></xref> which gave detailed advice for individuals, households, healthcare providers, businesses and communities, and provided a telephone hotline. This allowed people to receive the best possible advice in a timely fashion.</p><p id="par0105">The media are vital to spreading public health messages, but can be sensationalist, ill-informed, and may desensitise the public to the issue through information overload or precipitate ‘moral panic’.<xref rid="bib0170" ref-type="bibr">34</xref>, <xref rid="bib0190" ref-type="bibr">38</xref> A single, knowledgeable, authoritative voice has the best chance of conveying information effectively.<xref rid="bib0170" ref-type="bibr"><sup>34</sup></xref></p></sec><sec id="sec0060"><title>Vaccination</title><p id="par0110">While vaccination is vital to halt the spread of pandemics, time is needed for development and production.<xref rid="bib0190" ref-type="bibr"><sup>38</sup></xref> An American study found that most of the people they surveyed would not accept a new, not fully tested vaccine approved under Emergency Use Authorization.<xref rid="bib0330" ref-type="bibr"><sup>66</sup></xref> Healthcare worker immunisation rates in Australia are reportedly between 20% and 50%.<xref rid="bib0335" ref-type="bibr"><sup>67</sup></xref> Reasons include low perception of personal risk, poor knowledge of how immunisation works, doubts about vaccine efficacy and/or safety, self-perceived contraindications, and inconvenient access.<xref rid="bib0340" ref-type="bibr"><sup>68</sup></xref> In spite of the Hong Kong experience of SARS, a study conducted prior to and repeated during the outbreak of Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009 reported no significant increase in intention to receive immunisation, with participants citing fears of side effects and doubts of efficacy.<xref rid="bib0345" ref-type="bibr"><sup>69</sup></xref> This was echoed in a more recent Australian study<xref rid="bib0170" ref-type="bibr"><sup>34</sup></xref> with widespread perception that the Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009 vaccine was rushed into production and not comprehensively tested.<xref rid="bib0170" ref-type="bibr">34</xref>, <xref rid="bib0350" ref-type="bibr">70</xref> Low acceptance was also reported in Greece.<xref rid="bib0355" ref-type="bibr"><sup>71</sup></xref> In the USA there was low public willingness to accept vaccination under an emergency order.<xref rid="bib0330" ref-type="bibr"><sup>66</sup></xref> When released in Australian, presentation in multi-dose vials posed a problem, with insurance companies initially refusing to cover administering general practitioners.<xref rid="bib0360" ref-type="bibr"><sup>72</sup></xref> The use of multi-dose vials for mass immunisation was part of the AHMPPI, and known associated risks can be minimised by adherence to clear guidelines on their use.<xref rid="bib0365" ref-type="bibr"><sup>73</sup></xref> Alternative vaccination sites, including retail outlets and workplaces, have been proposed to increase public uptake of influenza vaccination.<xref rid="bib0370" ref-type="bibr"><sup>74</sup></xref> British Columbia has proposed regulatory changes to allow pharmacists to administer vaccines.<xref rid="bib0375" ref-type="bibr"><sup>75</sup></xref></p></sec><sec id="sec0065"><title>Treatment</title><p id="par0115">Treatment for pandemic influenza is a matter of conjecture until the actual virus is identified and the clinical profile emerges. Most Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009 cases required simple supportive treatment including rest, fluids, and antipyretics,<xref rid="bib0170" ref-type="bibr"><sup>34</sup></xref> however advanced oxygenation therapy including high-frequency oscillation ventilation, nitric oxide or extracorporeal membrane oxygenation was required for some with severe disease. Stockpiled ventilators were too old or too simple to provide complex ventilation strategies.<xref rid="bib0425" ref-type="bibr">76</xref>, <xref rid="bib0385" ref-type="bibr">77</xref>, <xref rid="bib0390" ref-type="bibr">78</xref>, <xref rid="bib0395" ref-type="bibr">79</xref></p><p id="par0120">Debate occurred about the efficacy of oseltamivir for the treatment and prevention of Pandemic H<sub>1</sub>N<sub>1</sub> Influenza 2009. The Cochrane Review concluding it merely shortened the duration of symptoms by 24 h if given within 48 h of disease onset, and thus should only be given to those sufferers with known risk factors for severe disease<xref rid="bib0400" ref-type="bibr">80</xref>, <xref rid="bib0405" ref-type="bibr">81</xref>, <xref rid="bib0410" ref-type="bibr">82</xref> especially as side effects include gastrointestinal symptoms and headaches, with rare cases of delirium and psychosis (most frequently in children and adolescents), raised liver enzymes, and allergic reactions.<xref rid="bib0415" ref-type="bibr"><sup>83</sup></xref> Guidelines recommend oseltamivir administration within 48 h of disease onset.<xref rid="bib0415" ref-type="bibr"><sup>83</sup></xref> Adherence to this would have seen many treated for a disease they did not have in the H<sub>1</sub>N<sub>1</sub> influenza 2009 pandemic, as overwhelmed pathology services saw extended time lags between specimens being sent for testing and the arrival of results.<xref rid="bib0165" ref-type="bibr"><sup>33</sup></xref></p></sec></sec><sec id="sec0070"><title>Conclusion</title><p id="par0125">Generally speaking, humanity was better prepared for the H<sub>1</sub>N<sub>1</sub> influenza 2009 pandemic than for any other pandemic in history. While the disease itself was less virulent than expected, it confirmed the unpredictability of pandemic influenza, and its ability to cause significant impacts on health systems and the community. The H<sub>1</sub>N<sub>1</sub> influenza 2009 pandemic highlighted unresolved challenges identified in both Exercise Cumpston 06 and Exercise Sustain 08, which we as a profession and society must address. Public health challenges include developing means of increasing acceptance of influenza vaccination by both the general public and healthcare workers, provision of targeted education for the indigenous population and other at-risk groups, improving public knowledge of social distancing and personal hygiene measures in the prevention of transmission, and improving dissemination of information during a pandemic, especially via the media. We can use the evidence to refine pandemic plans and promote community well-being during an influenza pandemic.</p></sec><sec id="sec0075"><title>Provenance and conflicts of interest</title><p id="par0130">Jennifer R. Patrick and Gerard J. FitzGerald have no competing interests or conflict of interests to declare. Ramon Z. Shaban is Editor-in-Chief of the Australasian Emergency Nursing Journal but had no role in the editorial review of this manuscript whatsoever, and has no other competing interests or conflict of interests to declare.</p></sec><sec id="sec0080"><title>Funding</title><p id="par0135">This paper was supported by funding awarded by the <funding-source id="gs0005">National Health and Medical Research Council</funding-source> in 2009 for the following project: Emergency Department impact and patient profile of H1N1 Influenza 09 outbreak in Australia: A national survey. 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