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Error management in blood establishments: results of eight years of experience (2003-2010) at the Croatian Institute of Transfusion Medicine.

Identifieur interne : 000935 ( Ncbi/Merge ); précédent : 000934; suivant : 000936

Error management in blood establishments: results of eight years of experience (2003-2010) at the Croatian Institute of Transfusion Medicine.

Auteurs : Tomislav Vuk [Croatie] ; Marijan Bariši ; Tihomir O I ; Ivanka Mihaljevi ; Dorotea Sarlija ; Irena Juki

Source :

RBID : pubmed:22395352

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English descriptors

Abstract

Continuous and efficient error management, including procedures from error detection to their resolution and prevention, is an important part of quality management in blood establishments. At the Croatian Institute of Transfusion Medicine (CITM), error management has been systematically performed since 2003.

DOI: 10.2450/2012.0075-11
PubMed: 22395352

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pubmed:22395352

Le document en format XML

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<title xml:lang="en">Error management in blood establishments: results of eight years of experience (2003-2010) at the Croatian Institute of Transfusion Medicine.</title>
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<name sortKey="Vuk, Tomislav" sort="Vuk, Tomislav" uniqKey="Vuk T" first="Tomislav" last="Vuk">Tomislav Vuk</name>
<affiliation wicri:level="1">
<nlm:affiliation>Croatian Institute of Transfusion Medicine, Zagreb, Croatia. tomislav.vuk@hztm.hr</nlm:affiliation>
<country xml:lang="fr">Croatie</country>
<wicri:regionArea>Croatian Institute of Transfusion Medicine, Zagreb</wicri:regionArea>
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<name sortKey="Barisi, Marijan" sort="Barisi, Marijan" uniqKey="Barisi M" first="Marijan" last="Bariši">Marijan Bariši</name>
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<name sortKey="O I, Tihomir" sort="O I, Tihomir" uniqKey="O I T" first="Tihomir" last="O I">Tihomir O I</name>
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<name sortKey="Mihaljevi, Ivanka" sort="Mihaljevi, Ivanka" uniqKey="Mihaljevi I" first="Ivanka" last="Mihaljevi">Ivanka Mihaljevi</name>
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<name sortKey="Juki, Irena" sort="Juki, Irena" uniqKey="Juki I" first="Irena" last="Juki">Irena Juki</name>
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<title xml:lang="en">Error management in blood establishments: results of eight years of experience (2003-2010) at the Croatian Institute of Transfusion Medicine.</title>
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<title level="j">Blood transfusion = Trasfusione del sangue</title>
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<term>Blood Banks</term>
<term>Blood Component Transfusion (adverse effects)</term>
<term>Croatia</term>
<term>Female</term>
<term>Humans</term>
<term>Male</term>
<term>Medical Errors (prevention & control)</term>
<term>Quality Assurance, Health Care</term>
<term>Retrospective Studies</term>
</keywords>
<keywords scheme="KwdFr" xml:lang="fr">
<term>Assurance de la qualité des soins de santé</term>
<term>Banques de sang</term>
<term>Croatie</term>
<term>Erreurs médicales ()</term>
<term>Femelle</term>
<term>Humains</term>
<term>Mâle</term>
<term>Transfusion de composants du sang (effets indésirables)</term>
<term>Études rétrospectives</term>
</keywords>
<keywords scheme="MESH" type="geographic" xml:lang="en">
<term>Croatia</term>
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<keywords scheme="MESH" qualifier="adverse effects" xml:lang="en">
<term>Blood Component Transfusion</term>
</keywords>
<keywords scheme="MESH" qualifier="effets indésirables" xml:lang="fr">
<term>Transfusion de composants du sang</term>
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<keywords scheme="MESH" qualifier="prevention & control" xml:lang="en">
<term>Medical Errors</term>
</keywords>
<keywords scheme="MESH" xml:lang="en">
<term>Blood Banks</term>
<term>Female</term>
<term>Humans</term>
<term>Male</term>
<term>Quality Assurance, Health Care</term>
<term>Retrospective Studies</term>
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<term>Assurance de la qualité des soins de santé</term>
<term>Banques de sang</term>
<term>Croatie</term>
<term>Erreurs médicales</term>
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<term>Humains</term>
<term>Mâle</term>
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<div type="abstract" xml:lang="en">Continuous and efficient error management, including procedures from error detection to their resolution and prevention, is an important part of quality management in blood establishments. At the Croatian Institute of Transfusion Medicine (CITM), error management has been systematically performed since 2003.</div>
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<DateCompleted>
<Year>2012</Year>
<Month>12</Month>
<Day>28</Day>
</DateCompleted>
<DateRevised>
<Year>2018</Year>
<Month>11</Month>
<Day>13</Day>
</DateRevised>
<Article PubModel="Print-Electronic">
<Journal>
<ISSN IssnType="Electronic">2385-2070</ISSN>
<JournalIssue CitedMedium="Internet">
<Volume>10</Volume>
<Issue>3</Issue>
<PubDate>
<Year>2012</Year>
<Month>Jul</Month>
</PubDate>
</JournalIssue>
<Title>Blood transfusion = Trasfusione del sangue</Title>
<ISOAbbreviation>Blood Transfus</ISOAbbreviation>
</Journal>
<ArticleTitle>Error management in blood establishments: results of eight years of experience (2003-2010) at the Croatian Institute of Transfusion Medicine.</ArticleTitle>
<Pagination>
<MedlinePgn>311-20</MedlinePgn>
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<Abstract>
<AbstractText Label="BACKGROUND" NlmCategory="BACKGROUND">Continuous and efficient error management, including procedures from error detection to their resolution and prevention, is an important part of quality management in blood establishments. At the Croatian Institute of Transfusion Medicine (CITM), error management has been systematically performed since 2003.</AbstractText>
<AbstractText Label="MATERIALS AND METHODS" NlmCategory="METHODS">Data derived from error management at the CITM during an 8-year period (2003-2010) formed the basis of this study. Throughout the study period, errors were reported to the Department of Quality Assurance. In addition to surveys and the necessary corrective activities, errors were analysed and classified according to the Medical Event Reporting System for Transfusion Medicine (MERS-TM).</AbstractText>
<AbstractText Label="RESULTS" NlmCategory="RESULTS">During the study period, a total of 2,068 errors were recorded, including 1,778 (86.0%) in blood bank activities and 290 (14.0%) in blood transfusion services. As many as 1,744 (84.3%) errors were detected before issue of the product or service. Among the 324 errors identified upon release from the CITM, 163 (50.3%) errors were detected by customers and reported as complaints. In only five cases was an error detected after blood product transfusion however without any harmful consequences for the patients. All errors were, therefore, evaluated as "near miss" and "no harm" events. Fifty-two (2.5%) errors were evaluated as high-risk events. With regards to blood bank activities, the highest proportion of errors occurred in the processes of labelling (27.1%) and blood collection (23.7%). With regards to blood transfusion services, errors related to blood product issuing prevailed (24.5%).</AbstractText>
<AbstractText Label="CONCLUSION" NlmCategory="CONCLUSIONS">This study shows that comprehensive management of errors, including near miss errors, can generate data on the functioning of transfusion services, which is a precondition for implementation of efficient corrective and preventive actions that will ensure further improvement of the quality and safety of transfusion treatment.</AbstractText>
</Abstract>
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<LastName>Vuk</LastName>
<ForeName>Tomislav</ForeName>
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<Affiliation>Croatian Institute of Transfusion Medicine, Zagreb, Croatia. tomislav.vuk@hztm.hr</Affiliation>
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<LastName>Barišić</LastName>
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<LastName>Očić</LastName>
<ForeName>Tihomir</ForeName>
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<Year>2012</Year>
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<Country>Italy</Country>
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<Reference>
<Citation>Transfus Med Rev. 2002 Apr;16(2):86-102</Citation>
<ArticleIdList>
<ArticleId IdType="pubmed">11941572</ArticleId>
</ArticleIdList>
</Reference>
<Reference>
<Citation>Transfusion. 1990 Sep;30(7):583-90</Citation>
<ArticleIdList>
<ArticleId IdType="pubmed">2402771</ArticleId>
</ArticleIdList>
</Reference>
<Reference>
<Citation>Transfusion. 1992 Sep;32(7):601-6</Citation>
<ArticleIdList>
<ArticleId IdType="pubmed">1519323</ArticleId>
</ArticleIdList>
</Reference>
<Reference>
<Citation>Arch Pathol Lab Med. 1994 Apr;118(4):405-10</Citation>
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<ArticleId IdType="pubmed">8166590</ArticleId>
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</Reference>
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<Citation>Arch Pathol Lab Med. 1998 Mar;122(3):231-8</Citation>
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<Reference>
<Citation>Transfusion. 1998 Nov-Dec;38(11-12):1071-81</Citation>
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<ArticleId IdType="pubmed">9838940</ArticleId>
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<Reference>
<Citation>Transfus Clin Biol. 2005 Nov;12(5):380-4</Citation>
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<Citation>Arch Pathol Lab Med. 1995 Nov;119(11):999-1006</Citation>
<ArticleIdList>
<ArticleId IdType="pubmed">7487418</ArticleId>
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</Reference>
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<name sortKey="Mihaljevi, Ivanka" sort="Mihaljevi, Ivanka" uniqKey="Mihaljevi I" first="Ivanka" last="Mihaljevi">Ivanka Mihaljevi</name>
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