Telephone follow-up in urogynecology in the era of COVID-19 pandemic.
Identifieur interne : 000119 ( Main/Exploration ); précédent : 000118; suivant : 000120Telephone follow-up in urogynecology in the era of COVID-19 pandemic.
Auteurs : Matteo Frigerio [Italie] ; Marta Barba [Italie] ; Stefano Manodoro [Italie] ; Sara Bosio [Italie] ; Luca Locatelli [Italie]Source :
- Journal of the Turkish German Gynecological Association [ 1309-0399 ] ; 2021.
Abstract
Objective
In the era of COVID-19 pandemic differible accesses, including non-urgent outpatient visits, have been suspended. Therefore, we improved our practice in consideration of COVID-19 lockdown, by converting non-urgent control visits to telephone follow-up. We aimed to evaluate patients' satisfaction for this alternative approach.
Material and Methods
Telephone interviews were conducted using a validated questionnaire to investigate pelvic floor symptoms. Patients were also asked if they have other symptoms / disorders, to identify patients who may need urgent hospital evaluation. At the end of the phone call, patients were asked to score their satisfaction with the telephone follow-up in a range from 0 (minimum) to 10 (maximum) with the following 3 questions: 1) "was the telephone interview useful to check your state of health?"; 2) "was the telephone interview an adequate healthcare tool in consideration of COVID-19 outbreak?"; 3) "could the telephone interview replace the conventional visit?".
Results
Fifty-three patients were evaluated. All patients showed great satisfaction with telephone follow-up (Q1=9.7) and considered telephone interviews as an adequate tool in consideration of COVID-19 lockdown (Q2=9.8). Moreover most of them felt that this approach can even replace conventional check-up (Q3=7.0).
Conclusion
This simple experience showed that phone interviews with validated questionnaires are appreciated and effective to safely perform follow-up of urogynecologic patients.
DOI: 10.4274/jtgga.galenos.2020.2020.0131
PubMed: 33506670
Affiliations:
Links toward previous steps (curation, corpus...)
Le document en format XML
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<front><div type="abstract" xml:lang="en"><p><b>Objective</b>
</p>
<p>In the era of COVID-19 pandemic differible accesses, including non-urgent outpatient visits, have been suspended. Therefore, we improved our practice in consideration of COVID-19 lockdown, by converting non-urgent control visits to telephone follow-up. We aimed to evaluate patients' satisfaction for this alternative approach.</p>
</div>
<div type="abstract" xml:lang="en"><p><b>Material and Methods</b>
</p>
<p>Telephone interviews were conducted using a validated questionnaire to investigate pelvic floor symptoms. Patients were also asked if they have other symptoms / disorders, to identify patients who may need urgent hospital evaluation. At the end of the phone call, patients were asked to score their satisfaction with the telephone follow-up in a range from 0 (minimum) to 10 (maximum) with the following 3 questions: 1) "was the telephone interview useful to check your state of health?"; 2) "was the telephone interview an adequate healthcare tool in consideration of COVID-19 outbreak?"; 3) "could the telephone interview replace the conventional visit?".</p>
</div>
<div type="abstract" xml:lang="en"><p><b>Results</b>
</p>
<p>Fifty-three patients were evaluated. All patients showed great satisfaction with telephone follow-up (Q1=9.7) and considered telephone interviews as an adequate tool in consideration of COVID-19 lockdown (Q2=9.8). Moreover most of them felt that this approach can even replace conventional check-up (Q3=7.0).</p>
</div>
<div type="abstract" xml:lang="en"><p><b>Conclusion</b>
</p>
<p>This simple experience showed that phone interviews with validated questionnaires are appreciated and effective to safely perform follow-up of urogynecologic patients.</p>
</div>
</front>
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