A review of satisfaction with dental service at a Jerusalem community clinic serving elderly patients
Identifieur interne : 006455 ( Istex/Corpus ); précédent : 006454; suivant : 006456A review of satisfaction with dental service at a Jerusalem community clinic serving elderly patients
Auteurs : H D Sgan-Cohen ; I K Mansbach ; D. Haver ; J. MannSource :
- International Dental Journal [ 0020-6539 ] ; 2004-08.
English descriptors
- KwdEn :
- Answer question, Answer questions, Clear association, Clinic, Community dent, Complete dentures, Dent, Dental, Dental care, Dental clinic, Dental clinic staff, Dental services, Dental staff, Dental team, Denture, Elderly patients, Elderly population, Geriatric, Geriatric dentistry, Geriatric patients, Higher levels, Integral component, Mosby year book, Older adult, Oral health, Oral rehabilitation, Patient satisfaction, Present study, Preventive dentistry, Programme, Prosthet dent, Satisfaction audit, Satisfaction levels, Spec care dent, Study population, Target community, Telephone survey.
- Teeft :
- Answer question, Answer questions, Clear association, Clinic, Community dent, Complete dentures, Dent, Dental, Dental care, Dental clinic, Dental clinic staff, Dental services, Dental staff, Dental team, Denture, Elderly patients, Elderly population, Geriatric, Geriatric dentistry, Geriatric patients, Higher levels, Integral component, Mosby year book, Older adult, Oral health, Oral rehabilitation, Patient satisfaction, Present study, Preventive dentistry, Programme, Prosthet dent, Satisfaction audit, Satisfaction levels, Spec care dent, Study population, Target community, Telephone survey.
Abstract
Aim: The audit of dental satisfaction and its association with the reported outcome of a dental health care programme for elderly patients. Design: A telephone survey of 162 patients in a Jerusalem municipal dental clinic for geriatric patients, who had completed a treatment course in oral rehabilitation. Results: The average age of the respondents was 73.2±8.45 years, over 80% of who were very satisfied or satisfied with the treatment given by the dental clinic staff. Only 1.8% were not satisfied (the remaining 17.9% were unable to answer the question). Among those who responded, 91.6% were currently using their full dentures, 80.4% reported an improvement in chewing ability, and 82.3% an improvement in appearance. Respondents who reported daily use of dentures and improved chewing and appearance, also reported higher levels of satisfaction with the clinic. Conclusions: These results indicate a potentially important role of satisfaction with dental staff in optimal compliance and success of a geriatric oral health care programme.
Url:
DOI: 10.1111/j.1875-595X.2004.tb00284.x
Links to Exploration step
ISTEX:CA4970DF4E666BECE431C0EEACEE8AAA0A7EA836Le document en format XML
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Design: A telephone survey of 162 patients in a Jerusalem municipal dental clinic for geriatric patients, who had completed a treatment course in oral rehabilitation. Results: The average age of the respondents was 73.2±8.45 years, over 80% of who were very satisfied or satisfied with the treatment given by the dental clinic staff. Only 1.8% were not satisfied (the remaining 17.9% were unable to answer the question). Among those who responded, 91.6% were currently using their full dentures, 80.4% reported an improvement in chewing ability, and 82.3% an improvement in appearance. Respondents who reported daily use of dentures and improved chewing and appearance, also reported higher levels of satisfaction with the clinic. 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Design: A telephone survey of 162 patients in a Jerusalem municipal dental clinic for geriatric patients, who had completed a treatment course in oral rehabilitation. Results: The average age of the respondents was 73.2±8.45 years, over 80% of who were very satisfied or satisfied with the treatment given by the dental clinic staff. Only 1.8% were not satisfied (the remaining 17.9% were unable to answer the question). Among those who responded, 91.6% were currently using their full dentures, 80.4% reported an improvement in chewing ability, and 82.3% an improvement in appearance. Respondents who reported daily use of dentures and improved chewing and appearance, also reported higher levels of satisfaction with the clinic. 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Only 1.8% were not satisfied (the remaining 17.9% were unable to answer the question). Among those who responded, 91.6% were currently using their full dentures, 80.4% reported an improvement in chewing ability, and 82.3% an improvement in appearance. Respondents who reported daily use of dentures and improved chewing and appearance, also reported higher levels of satisfaction with the clinic. <hi rend="bold">Conclusions</hi>: These results indicate a potentially important role of satisfaction with dental staff in optimal compliance and success of a geriatric oral health care programme.</p></abstract><textClass><keywords xml:lang="en"><term xml:id="k1">Geriatric oral care</term><term xml:id="k2">patient satisfaction</term><term xml:id="k3">denture provision</term></keywords><keywords rend="tocHeading1"><term>Scientific Paper</term></keywords></textClass><langUsage><language ident="en"></language></langUsage></profileDesc></teiHeader></istex:fulltextTEI><json:item><extension>txt</extension><original>false</original><mimetype>text/plain</mimetype><uri>https://api.istex.fr/document/CA4970DF4E666BECE431C0EEACEE8AAA0A7EA836/fulltext/txt</uri></json:item></fulltext><metadata><istex:metadataXml wicri:clean="Wiley, elements deleted: 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affiliationRef="#a1"><personName><givenNames>D</givenNames><familyName>Haver</familyName></personName></creator><creator creatorRole="author" xml:id="cr4" affiliationRef="#a1"><personName><givenNames>J</givenNames><familyName>Mann</familyName></personName></creator></creators><affiliationGroup><affiliation xml:id="a1" countryCode="IL"><unparsedAffiliation>Jerusalem, Israel</unparsedAffiliation></affiliation></affiliationGroup><keywordGroup xml:lang="en"><keyword xml:id="k1">Geriatric oral care</keyword><keyword xml:id="k2">patient satisfaction</keyword><keyword xml:id="k3">denture provision</keyword></keywordGroup><abstractGroup><abstract type="main" xml:lang="en"><p><b>Aim</b>: The audit of dental satisfaction and its association with the reported outcome of a dental health care programme for elderly patients. <b>Design</b>: A telephone survey of 162 patients in a Jerusalem municipal dental clinic for geriatric patients, who had completed a treatment course in oral rehabilitation. <b>Results</b>: The average age of the respondents was 73.2±8.45 years, over 80% of who were very satisfied or satisfied with the treatment given by the dental clinic staff. Only 1.8% were not satisfied (the remaining 17.9% were unable to answer the question). Among those who responded, 91.6% were currently using their full dentures, 80.4% reported an improvement in chewing ability, and 82.3% an improvement in appearance. Respondents who reported daily use of dentures and improved chewing and appearance, also reported higher levels of satisfaction with the clinic. <b>Conclusions</b>: These results indicate a potentially important role of satisfaction with dental staff in optimal compliance and success of a geriatric oral health care programme.</p></abstract></abstractGroup></contentMeta></header></component></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>A review of satisfaction with dental service at a Jerusalem community clinic serving elderly patients</title></titleInfo><titleInfo type="alternative" contentType="CDATA" lang="en"><title>A review of satisfaction with dental service at a Jerusalem community clinic serving elderly patients</title></titleInfo><name type="personal"><namePart type="given">H D</namePart><namePart type="family">Sgan‐Cohen</namePart><affiliation>Jerusalem, Israel</affiliation><affiliation>Correspondence address: Hebrew University‐Hadassah Faculty of Dental Medicine, PO Box 12272, Jerusalem 91120, Israel.</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">I K</namePart><namePart type="family">Mansbach</namePart><affiliation>Jerusalem, Israel</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">D</namePart><namePart type="family">Haver</namePart><affiliation>Jerusalem, Israel</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">J</namePart><namePart type="family">Mann</namePart><affiliation>Jerusalem, Israel</affiliation><role><roleTerm type="text">author</roleTerm></role></name><typeOfResource>text</typeOfResource><genre type="article" displayLabel="article" authority="ISTEX" authorityURI="https://content-type.data.istex.fr" valueURI="https://content-type.data.istex.fr/ark:/67375/XTP-6N5SZHKN-D">article</genre><originInfo><publisher>Blackwell Publishing Ltd</publisher><place><placeTerm type="text">Oxford, UK</placeTerm></place><dateIssued encoding="w3cdtf">2004-08</dateIssued><copyrightDate encoding="w3cdtf">2004</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><physicalDescription><extent unit="references">14</extent><extent unit="linksCrossRef">5</extent></physicalDescription><abstract>Aim: The audit of dental satisfaction and its association with the reported outcome of a dental health care programme for elderly patients. Design: A telephone survey of 162 patients in a Jerusalem municipal dental clinic for geriatric patients, who had completed a treatment course in oral rehabilitation. Results: The average age of the respondents was 73.2±8.45 years, over 80% of who were very satisfied or satisfied with the treatment given by the dental clinic staff. Only 1.8% were not satisfied (the remaining 17.9% were unable to answer the question). Among those who responded, 91.6% were currently using their full dentures, 80.4% reported an improvement in chewing ability, and 82.3% an improvement in appearance. Respondents who reported daily use of dentures and improved chewing and appearance, also reported higher levels of satisfaction with the clinic. Conclusions: These results indicate a potentially important role of satisfaction with dental staff in optimal compliance and success of a geriatric oral health care programme.</abstract><subject lang="en"><genre>keywords</genre><topic>Geriatric oral care</topic><topic>patient satisfaction</topic><topic>denture provision</topic></subject><relatedItem type="host"><titleInfo><title>International Dental Journal</title></titleInfo><genre type="journal" authority="ISTEX" authorityURI="https://publication-type.data.istex.fr" valueURI="https://publication-type.data.istex.fr/ark:/67375/JMC-0GLKJH51-B">journal</genre><identifier type="ISSN">0020-6539</identifier><identifier type="eISSN">1875-595X</identifier><identifier type="DOI">10.1002/(ISSN)1875-595X</identifier><identifier type="PublisherID">IDJ</identifier><part><date>2004</date><detail type="volume"><caption>vol.</caption><number>54</number></detail><detail type="issue"><caption>no.</caption><number>4</number></detail><extent unit="pages"><start>224</start><end>228</end><total>5</total></extent></part></relatedItem><identifier type="istex">CA4970DF4E666BECE431C0EEACEE8AAA0A7EA836</identifier><identifier type="ark">ark:/67375/WNG-DH7Z7CSJ-0</identifier><identifier type="DOI">10.1111/j.1875-595X.2004.tb00284.x</identifier><identifier type="ArticleID">IDJ284</identifier><accessCondition type="use and reproduction" contentType="copyright">2004 FDI/World Dental Press</accessCondition><recordInfo><recordContentSource authority="ISTEX" authorityURI="https://loaded-corpus.data.istex.fr" valueURI="https://loaded-corpus.data.istex.fr/ark:/67375/XBH-L0C46X92-X">wiley</recordContentSource><recordOrigin>Blackwell Publishing Ltd</recordOrigin></recordInfo></mods><json:item><extension>json</extension><original>false</original><mimetype>application/json</mimetype><uri>https://api.istex.fr/document/CA4970DF4E666BECE431C0EEACEE8AAA0A7EA836/metadata/json</uri></json:item></metadata><serie></serie></istex></record>Pour manipuler ce document sous Unix (Dilib)
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