Agent-Based Crisis Management
Identifieur interne : 000F97 ( Istex/Corpus ); précédent : 000F96; suivant : 000F98Agent-Based Crisis Management
Auteurs : Huib Aldewereld ; John Tranier ; Frank Dignum ; Virginia DignumSource :
- Lecture Notes in Computer Science [ 0302-9743 ] ; 2011.
Abstract
Abstract: Crisis management is the process by which an organisation deals with a major unpredictable event that threatens to harm the organisation or the whole society. Three elements are common to most definitions of crisis: (a) a threat to the organisation, (b) the element of surprise, and (c) a short decision time [11]. Crisis management, or disaster management, is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them, for example, how to recover if your company’s computer system completely fails, but also how to evacuate the city of Rotterdam in case of a major flood [10]. Hopefully, organisations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimise damage and recovering from the crisis.
Url:
DOI: 10.1007/978-3-642-22427-0_3
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ISTEX:9E3C237FE0AC9A3707C0EA549AD436033BA43E79Le document en format XML
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Three elements are common to most definitions of crisis: (a) a threat to the organisation, (b) the element of surprise, and (c) a short decision time [11]. Crisis management, or disaster management, is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them, for example, how to recover if your company’s computer system completely fails, but also how to evacuate the city of Rotterdam in case of a major flood [10]. Hopefully, organisations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimise damage and recovering from the crisis.</div></front></TEI><istex><corpusName>springer</corpusName><author><json:item><name>Huib Aldewereld</name><affiliations><json:string>Utrecht University, The Netherlands</json:string><json:string>E-mail: huib@cs.uu.nl</json:string></affiliations></json:item><json:item><name>John Tranier</name><affiliations><json:string>Utrecht University, The Netherlands</json:string><json:string>E-mail: tranier@cs.uu.nl</json:string></affiliations></json:item><json:item><name>Frank Dignum</name><affiliations><json:string>Utrecht University, The Netherlands</json:string><json:string>E-mail: dignum@cs.uu.nl</json:string></affiliations></json:item><json:item><name>Virginia Dignum</name><affiliations><json:string>Utrecht University, The Netherlands</json:string><json:string>E-mail: virginia@cs.uu.nl</json:string></affiliations></json:item></author><language><json:string>eng</json:string></language><abstract>Abstract: Crisis management is the process by which an organisation deals with a major unpredictable event that threatens to harm the organisation or the whole society. Three elements are common to most definitions of crisis: (a) a threat to the organisation, (b) the element of surprise, and (c) a short decision time [11]. Crisis management, or disaster management, is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them, for example, how to recover if your company’s computer system completely fails, but also how to evacuate the city of Rotterdam in case of a major flood [10]. Hopefully, organisations have time and resources to complete a crisis management plan before they experience a crisis. 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Box 80089, 3508 TB, Utrecht, The Netherlands</json:string><json:string>E-mail: dignum@cs.uu.nl</json:string></affiliations></json:item><json:item><name>Michael Georgeff</name><affiliations><json:string>Faculty of Medicine, Nursing and Health Sciences, e-Health Research Unit, Monash Medical Centre, Monash University, Locked Bag 29, 3168, Clayton, Victoria, Australia</json:string><json:string>E-mail: michael.georgeff@med.monash.edu.au</json:string></affiliations></json:item></editor><subject><json:item><value>Computer Science</value></json:item><json:item><value>Computer Science</value></json:item><json:item><value>Artificial Intelligence (incl. 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Box 80089, 3508 TB, Utrecht, The Netherlands</affiliation></editor><editor><persName><forename type="first">Michael</forename><surname>Georgeff</surname></persName><email>michael.georgeff@med.monash.edu.au</email><affiliation>Faculty of Medicine, Nursing and Health Sciences, e-Health Research Unit, Monash Medical Centre, Monash University, Locked Bag 29, 3168, Clayton, Victoria, Australia</affiliation></editor><idno type="pISSN">0302-9743</idno><idno type="eISSN">1611-3349</idno><biblScope type="seriesId">1244</biblScope></series><idno type="istex">9E3C237FE0AC9A3707C0EA549AD436033BA43E79</idno><idno type="DOI">10.1007/978-3-642-22427-0_3</idno><idno type="ChapterID">Chap3</idno><idno type="ChapterID">3</idno></biblStruct></sourceDesc></fileDesc><profileDesc><creation><date>2011</date></creation><langUsage><language ident="en">en</language></langUsage><abstract xml:lang="en"><p>Abstract: Crisis management is the process by which an organisation deals with a major unpredictable event that threatens to harm the organisation or the whole society. Three elements are common to most definitions of crisis: (a) a threat to the organisation, (b) the element of surprise, and (c) a short decision time [11]. Crisis management, or disaster management, is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them, for example, how to recover if your company’s computer system completely fails, but also how to evacuate the city of Rotterdam in case of a major flood [10]. Hopefully, organisations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimise damage and recovering from the crisis.</p></abstract><textClass><keywords scheme="Book Subject Collection"><list><label>SUCO11645</label><item><term>Computer Science</term></item></list></keywords></textClass><textClass><keywords scheme="Book Subject Group"><list><label>I</label><label>I21017</label><label>I18040</label><label>I13022</label><label>I18067</label><label>I18030</label><label>I24040</label><item><term>Computer Science</term></item><item><term>Artificial Intelligence (incl. 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DisplayOrder="Western"><GivenName>Gerhard</GivenName><FamilyName>Weikum</FamilyName></EditorName></Editor><Affiliation ID="Aff1"><OrgName>Lancaster University</OrgName><OrgAddress><City>Lancaster</City><Country>UK</Country></OrgAddress></Affiliation><Affiliation ID="Aff2"><OrgName>Carnegie Mellon University</OrgName><OrgAddress><City>Pittsburgh</City><State>PA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff3"><OrgName>University of Surrey</OrgName><OrgAddress><City>Guildford</City><Country>UK</Country></OrgAddress></Affiliation><Affiliation ID="Aff4"><OrgName>Cornell University</OrgName><OrgAddress><City>Ithaca</City><State>NY</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff5"><OrgName>ETH Zurich</OrgName><OrgAddress><City>Zurich</City><Country>Switzerland</Country></OrgAddress></Affiliation><Affiliation ID="Aff6"><OrgName>Stanford 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Angeles</City><State>CA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff13"><OrgName>University of California</OrgName><OrgAddress><City>Berkeley</City><State>CA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff14"><OrgName>Rice University</OrgName><OrgAddress><City>Houston</City><State>TX</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff15"><OrgName>Max-Planck Institute of Computer Science</OrgName><OrgAddress><City>Saarbrücken</City><Country>Germany</Country></OrgAddress></Affiliation></EditorGroup></SeriesHeader><SubSeries><SubSeriesInfo><SubSeriesID>1244</SubSeriesID><SubSeriesPrintISSN>0302-9743</SubSeriesPrintISSN><SubSeriesElectronicISSN>1611-3349</SubSeriesElectronicISSN><SubSeriesTitle Language="En">Lecture Notes in Artificial Intelligence</SubSeriesTitle></SubSeriesInfo><SubSeriesHeader><EditorGroup><Editor AffiliationIDS="Aff16"><EditorName 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Language="En" MediaType="eBook" NumberingDepth="2" NumberingStyle="ContentOnly" OutputMedium="All" TocLevels="0"><BookID>978-3-642-22427-0</BookID><BookTitle>Collaborative Agents - Research and Development</BookTitle><BookSubTitle>International Workshops, CARE@AI09 2009 / CARE@IAT10 2010, Melbourne Australia, December 1, 2009 and Toronto Canada, August 31, 2010, Revised Selected Papers</BookSubTitle><BookVolumeNumber>6066</BookVolumeNumber><BookSequenceNumber>6066</BookSequenceNumber><BookDOI>10.1007/978-3-642-22427-0</BookDOI><BookTitleID>271637</BookTitleID><BookPrintISBN>978-3-642-22426-3</BookPrintISBN><BookElectronicISBN>978-3-642-22427-0</BookElectronicISBN><BookChapterCount>14</BookChapterCount><BookCopyright><CopyrightHolderName>Springer-Verlag GmbH Berlin Heidelberg</CopyrightHolderName><CopyrightYear>2011</CopyrightYear></BookCopyright><BookSubjectGroup><BookSubject Code="I" Type="Primary">Computer Science</BookSubject><BookSubject Code="I21017" Priority="1" Type="Secondary">Artificial Intelligence (incl. Robotics)</BookSubject><BookSubject Code="I18040" Priority="2" Type="Secondary">Information Systems Applications (incl.Internet)</BookSubject><BookSubject Code="I13022" Priority="3" Type="Secondary">Computer Communication Networks</BookSubject><BookSubject Code="I18067" Priority="4" Type="Secondary">User Interfaces and Human Computer Interaction</BookSubject><BookSubject Code="I18030" Priority="5" Type="Secondary">Data Mining and Knowledge Discovery</BookSubject><BookSubject Code="I24040" Priority="6" Type="Secondary">Computers and Society</BookSubject><SubjectCollection Code="SUCO11645">Computer Science</SubjectCollection></BookSubjectGroup><BookContext><SeriesID>558</SeriesID><SubSeriesID>1244</SubSeriesID></BookContext></BookInfo><BookHeader><EditorGroup><Editor AffiliationIDS="Aff19"><EditorName DisplayOrder="Western"><GivenName>Christian</GivenName><FamilyName>Guttmann</FamilyName></EditorName><Contact><Email>christian.guttmann@gmail.com</Email></Contact></Editor><Editor AffiliationIDS="Aff20"><EditorName DisplayOrder="Western"><GivenName>Frank</GivenName><FamilyName>Dignum</FamilyName></EditorName><Contact><Email>dignum@cs.uu.nl</Email></Contact></Editor><Editor AffiliationIDS="Aff21"><EditorName DisplayOrder="Western"><GivenName>Michael</GivenName><FamilyName>Georgeff</FamilyName></EditorName><Contact><Email>michael.georgeff@med.monash.edu.au</Email></Contact></Editor><Affiliation ID="Aff19"><OrgDivision>Department of General Practice Faculty of Medicine, Nursing and Health Sciences</OrgDivision><OrgName>Monash University</OrgName><OrgAddress><City>Melbourne</City><Country>Australia</Country></OrgAddress></Affiliation><Affiliation ID="Aff20"><OrgDivision>Institute of Information and Computing Sciences</OrgDivision><OrgName>Universiteit Utrecht</OrgName><OrgAddress><Postbox>P.O. Box 80089</Postbox><Postcode>3508 TB</Postcode><City>Utrecht</City><Country>The Netherlands</Country></OrgAddress></Affiliation><Affiliation ID="Aff21"><OrgDivision>Faculty of Medicine, Nursing and Health Sciences, e-Health Research Unit, Monash Medical Centre</OrgDivision><OrgName>Monash University</OrgName><OrgAddress><Street>Locked Bag 29</Street><Postcode>3168</Postcode><City>Clayton</City><State>Victoria</State><Country>Australia</Country></OrgAddress></Affiliation></EditorGroup></BookHeader><Chapter ID="Chap3" Language="En"><ChapterInfo ChapterType="OriginalPaper" ContainsESM="No" NumberingDepth="2" NumberingStyle="ContentOnly" TocLevels="0"><ChapterID>3</ChapterID><ChapterDOI>10.1007/978-3-642-22427-0_3</ChapterDOI><ChapterSequenceNumber>3</ChapterSequenceNumber><ChapterTitle Language="En">Agent-Based Crisis Management</ChapterTitle><ChapterFirstPage>31</ChapterFirstPage><ChapterLastPage>43</ChapterLastPage><ChapterCopyright><CopyrightHolderName>Springer-Verlag Berlin Heidelberg</CopyrightHolderName><CopyrightYear>2011</CopyrightYear></ChapterCopyright><ChapterGrants Type="Regular"><MetadataGrant Grant="OpenAccess"></MetadataGrant><AbstractGrant Grant="OpenAccess"></AbstractGrant><BodyPDFGrant Grant="Restricted"></BodyPDFGrant><BodyHTMLGrant Grant="Restricted"></BodyHTMLGrant><BibliographyGrant Grant="Restricted"></BibliographyGrant><ESMGrant Grant="Restricted"></ESMGrant></ChapterGrants><ChapterContext><SeriesID>558</SeriesID><BookID>978-3-642-22427-0</BookID><BookTitle>Collaborative Agents - Research and Development</BookTitle></ChapterContext></ChapterInfo><ChapterHeader><AuthorGroup><Author AffiliationIDS="Aff22"><AuthorName DisplayOrder="Western"><GivenName>Huib</GivenName><FamilyName>Aldewereld</FamilyName></AuthorName><Contact><Email>huib@cs.uu.nl</Email></Contact></Author><Author AffiliationIDS="Aff22"><AuthorName DisplayOrder="Western"><GivenName>John</GivenName><FamilyName>Tranier</FamilyName></AuthorName><Contact><Email>tranier@cs.uu.nl</Email></Contact></Author><Author AffiliationIDS="Aff22"><AuthorName DisplayOrder="Western"><GivenName>Frank</GivenName><FamilyName>Dignum</FamilyName></AuthorName><Contact><Email>dignum@cs.uu.nl</Email></Contact></Author><Author AffiliationIDS="Aff22"><AuthorName DisplayOrder="Western"><GivenName>Virginia</GivenName><FamilyName>Dignum</FamilyName></AuthorName><Contact><Email>virginia@cs.uu.nl</Email></Contact></Author><Affiliation ID="Aff22"><OrgName>Utrecht University</OrgName><OrgAddress><Country>The Netherlands</Country></OrgAddress></Affiliation></AuthorGroup><Abstract ID="Abs1" Language="En"><Heading>Abstract</Heading><Para>Crisis management is the process by which an organisation deals with a major unpredictable event that threatens to harm the organisation or the whole society. Three elements are common to most definitions of crisis: (a) a threat to the organisation, (b) the element of surprise, and (c) a short decision time [11]. Crisis management, or disaster management, is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them, for example, how to recover if your company’s computer system completely fails, but also how to evacuate the city of Rotterdam in case of a major flood [10]. Hopefully, organisations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimise damage and recovering from the crisis.</Para></Abstract></ChapterHeader><NoBody></NoBody></Chapter></Book></Series></Publisher></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>Agent-Based Crisis Management</title></titleInfo><titleInfo type="alternative" contentType="CDATA" lang="en"><title>Agent-Based Crisis Management</title></titleInfo><name type="personal"><namePart type="given">Huib</namePart><namePart type="family">Aldewereld</namePart><affiliation>Utrecht University, The Netherlands</affiliation><affiliation>E-mail: huib@cs.uu.nl</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">John</namePart><namePart type="family">Tranier</namePart><affiliation>Utrecht University, The Netherlands</affiliation><affiliation>E-mail: tranier@cs.uu.nl</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Frank</namePart><namePart type="family">Dignum</namePart><affiliation>Utrecht University, The Netherlands</affiliation><affiliation>E-mail: dignum@cs.uu.nl</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Virginia</namePart><namePart type="family">Dignum</namePart><affiliation>Utrecht University, The Netherlands</affiliation><affiliation>E-mail: virginia@cs.uu.nl</affiliation><role><roleTerm type="text">author</roleTerm></role></name><typeOfResource>text</typeOfResource><genre type="research-article" displayLabel="OriginalPaper"></genre><originInfo><publisher>Springer Berlin Heidelberg</publisher><place><placeTerm type="text">Berlin, Heidelberg</placeTerm></place><dateIssued encoding="w3cdtf">2011</dateIssued><copyrightDate encoding="w3cdtf">2011</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><physicalDescription><internetMediaType>text/html</internetMediaType></physicalDescription><abstract lang="en">Abstract: Crisis management is the process by which an organisation deals with a major unpredictable event that threatens to harm the organisation or the whole society. Three elements are common to most definitions of crisis: (a) a threat to the organisation, (b) the element of surprise, and (c) a short decision time [11]. Crisis management, or disaster management, is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how to deal with them, for example, how to recover if your company’s computer system completely fails, but also how to evacuate the city of Rotterdam in case of a major flood [10]. Hopefully, organisations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimise damage and recovering from the crisis.</abstract><relatedItem type="host"><titleInfo><title>Collaborative Agents - Research and Development</title><subTitle>International Workshops, CARE@AI09 2009 / CARE@IAT10 2010, Melbourne Australia, December 1, 2009 and Toronto Canada, August 31, 2010, Revised Selected Papers</subTitle></titleInfo><name type="personal"><namePart type="given">Christian</namePart><namePart type="family">Guttmann</namePart><affiliation>Department of General Practice Faculty of Medicine, Nursing and Health Sciences, Monash University, Melbourne, Australia</affiliation><affiliation>E-mail: christian.guttmann@gmail.com</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Frank</namePart><namePart type="family">Dignum</namePart><affiliation>Institute of Information and Computing Sciences, Universiteit Utrecht, P.O. Box 80089, 3508 TB, Utrecht, The Netherlands</affiliation><affiliation>E-mail: dignum@cs.uu.nl</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Michael</namePart><namePart type="family">Georgeff</namePart><affiliation>Faculty of Medicine, Nursing and Health Sciences, e-Health Research Unit, Monash Medical Centre, Monash University, Locked Bag 29, 3168, Clayton, Victoria, Australia</affiliation><affiliation>E-mail: michael.georgeff@med.monash.edu.au</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><genre type="Book Series" displayLabel="Proceedings"></genre><originInfo><copyrightDate encoding="w3cdtf">2011</copyrightDate><issuance>monographic</issuance></originInfo><subject><genre>Book Subject Collection</genre><topic authority="SpringerSubjectCodes" authorityURI="SUCO11645">Computer Science</topic></subject><subject><genre>Book Subject Group</genre><topic authority="SpringerSubjectCodes" authorityURI="I">Computer Science</topic><topic authority="SpringerSubjectCodes" authorityURI="I21017">Artificial Intelligence (incl. Robotics)</topic><topic authority="SpringerSubjectCodes" authorityURI="I18040">Information Systems Applications (incl.Internet)</topic><topic authority="SpringerSubjectCodes" authorityURI="I13022">Computer Communication Networks</topic><topic authority="SpringerSubjectCodes" authorityURI="I18067">User Interfaces and Human Computer Interaction</topic><topic authority="SpringerSubjectCodes" authorityURI="I18030">Data Mining and Knowledge Discovery</topic><topic authority="SpringerSubjectCodes" authorityURI="I24040">Computers and Society</topic></subject><identifier type="DOI">10.1007/978-3-642-22427-0</identifier><identifier type="ISBN">978-3-642-22426-3</identifier><identifier type="eISBN">978-3-642-22427-0</identifier><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="BookTitleID">271637</identifier><identifier type="BookID">978-3-642-22427-0</identifier><identifier type="BookChapterCount">14</identifier><identifier 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type="given">Josef</namePart><namePart type="family">Kittler</namePart><affiliation>University of Surrey, Guildford, UK</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Jon</namePart><namePart type="given">M.</namePart><namePart type="family">Kleinberg</namePart><affiliation>Cornell University, Ithaca, NY, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Friedemann</namePart><namePart type="family">Mattern</namePart><affiliation>ETH Zurich, Zurich, Switzerland</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">John</namePart><namePart type="given">C.</namePart><namePart type="family">Mitchell</namePart><affiliation>Stanford University, Stanford, CA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart 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Guildford, UK</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Jon</namePart><namePart type="given">M.</namePart><namePart type="family">Kleinberg</namePart><affiliation>Cornell University, Ithaca, NY, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Friedemann</namePart><namePart type="family">Mattern</namePart><affiliation>ETH Zurich, Zurich, Switzerland</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">John</namePart><namePart type="given">C.</namePart><namePart type="family">Mitchell</namePart><affiliation>Stanford University, Stanford, CA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Moni</namePart><namePart type="family">Naor</namePart><affiliation>Weizmann Institute of Science, Rehovot, 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type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Randy</namePart><namePart type="family">Goebel</namePart><affiliation>University of Alberta, Edmonton, Canada</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Jörg</namePart><namePart type="family">Siekmann</namePart><affiliation>University of Saarland, Saarbrücken, Germany</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Wolfgang</namePart><namePart type="family">Wahlster</namePart><affiliation>DFKI and University of Saarland, Saarbrücken, Germany</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Christian</namePart><namePart type="family">Guttmann</namePart><affiliation>Department of General Practice Faculty of Medicine, Nursing and Health Sciences, Monash University, Melbourne, Australia</affiliation><affiliation>E-mail: christian.guttmann@gmail.com</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Frank</namePart><namePart type="family">Dignum</namePart><affiliation>Institute of Information and Computing Sciences, Universiteit Utrecht, P.O. Box 80089, 3508 TB, Utrecht, The Netherlands</affiliation><affiliation>E-mail: dignum@cs.uu.nl</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Michael</namePart><namePart type="family">Georgeff</namePart><affiliation>Faculty of Medicine, Nursing and Health Sciences, e-Health Research Unit, Monash Medical Centre, Monash University, Locked Bag 29, 3168, Clayton, Victoria, Australia</affiliation><affiliation>E-mail: michael.georgeff@med.monash.edu.au</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><genre type="Sub-Series"></genre><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="SubSeriesID">1244</identifier></relatedItem><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="SeriesID">558</identifier><recordInfo><recordOrigin>Springer-Verlag GmbH Berlin Heidelberg, 2011</recordOrigin></recordInfo></relatedItem><identifier type="istex">9E3C237FE0AC9A3707C0EA549AD436033BA43E79</identifier><identifier type="DOI">10.1007/978-3-642-22427-0_3</identifier><identifier type="ChapterID">Chap3</identifier><identifier type="ChapterID">3</identifier><accessCondition type="use and reproduction" contentType="copyright">Springer-Verlag GmbH Berlin Heidelberg</accessCondition><recordInfo><recordContentSource>SPRINGER</recordContentSource><recordOrigin>Springer-Verlag Berlin Heidelberg, 2011</recordOrigin></recordInfo></mods></metadata><enrichments><istex:refBibTEI uri="https://api.istex.fr/document/9E3C237FE0AC9A3707C0EA549AD436033BA43E79/enrichments/refBib"><teiHeader></teiHeader><text><front></front><body></body><back><listBibl><biblStruct xml:id="b0"><monogr><title level="m" type="main">A Model for Organizational Interaction: based on Agents, founded in Logic</title><author><persName><forename type="first">V</forename><surname>Dignum</surname></persName></author><imprint><date type="published" when="2004"></date></imprint></monogr></biblStruct><biblStruct xml:id="b1"><analytic><title level="a" type="main">From agents to organizations: An organizational view of multi-agent systems</title><author><persName><forename type="first">J</forename><surname>Ferber</surname></persName></author><author><persName><forename type="first">O</forename><surname>Gutknecht</surname></persName></author><author><persName><forename type="first">F</forename><surname>Michel</surname></persName></author></analytic><monogr><title level="m">AOSE 2003</title><editor>Giorgini, P., Müller, J.P., Odell, J.J.</editor><meeting><address><addrLine>Heidelberg</addrLine></address></meeting><imprint><publisher>Springer</publisher><date type="published" when="2004"></date><biblScope unit="page" from="214" to="230"></biblScope></imprint></monogr></biblStruct><biblStruct xml:id="b2"><analytic><title level="a" type="main">Towards an integral approach of organizations: the MASQ approach</title><author><persName><forename type="first">J</forename><surname>Ferber</surname></persName></author><author><persName><forename type="first">T</forename><surname>Stratulat</surname></persName></author><author><persName><forename type="first">J</forename><surname>Tranier</surname></persName></author></analytic><monogr><title level="m">Multi-agent Systems: Semantics and Dynamics of Organizational Models. 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