Musical Experience Development Model Based on Service Design Thinking
Identifieur interne : 000289 ( Istex/Corpus ); précédent : 000288; suivant : 000290Musical Experience Development Model Based on Service Design Thinking
Auteurs : Sunyoung Kim ; Eui-Chul JungSource :
- Lecture Notes in Computer Science [ 0302-9743 ]
Abstract
Abstract: After 2012, the number of Korean musical audience grew larger than 5 million, which is the starting point of popularization. Considering new-coming audiences and changing market environment, overall analysis of musical art management and customer-centered approach is needed. Performance experience process and details of musical service will be analyzed based on 5 principles of service design thinking. This paper will study purchase stages from musical perspective, analyze flow experience structure model and the relationship between different musical contents. This paper has the characteristic of basic study to enhance musical experience and suggest planning direction.
Url:
DOI: 10.1007/978-3-642-39241-2_23
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ISTEX:81048B0F01047891EC4761E16E45622442D66DE7Le document en format XML
<record><TEI wicri:istexFullTextTei="biblStruct"><teiHeader><fileDesc><titleStmt><title xml:lang="en">Musical Experience Development Model Based on Service Design Thinking</title><author><name sortKey="Kim, Sunyoung" sort="Kim, Sunyoung" uniqKey="Kim S" first="Sunyoung" last="Kim">Sunyoung Kim</name><affiliation><mods:affiliation>Human Environment and Design, Yonsei University, Seoul, Korea</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: kim_sunyoung@outlook.com</mods:affiliation></affiliation></author><author><name sortKey="Jung, Eui Chul" sort="Jung, Eui Chul" uniqKey="Jung E" first="Eui-Chul" last="Jung">Eui-Chul Jung</name><affiliation><mods:affiliation>Human Environment and Design, Yonsei University, Seoul, Korea</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: jech@yonsei.ac.kr</mods:affiliation></affiliation></author></titleStmt><publicationStmt><idno type="wicri:source">ISTEX</idno><idno type="RBID">ISTEX:81048B0F01047891EC4761E16E45622442D66DE7</idno><date when="2013" year="2013">2013</date><idno type="doi">10.1007/978-3-642-39241-2_23</idno><idno type="url">https://api.istex.fr/ark:/67375/HCB-N0K3WM8Q-P/fulltext.pdf</idno><idno type="wicri:Area/Istex/Corpus">000289</idno><idno type="wicri:explorRef" wicri:stream="Istex" wicri:step="Corpus" wicri:corpus="ISTEX">000289</idno></publicationStmt><sourceDesc><biblStruct><analytic><title level="a" type="main" xml:lang="en">Musical Experience Development Model Based on Service Design Thinking</title><author><name sortKey="Kim, Sunyoung" sort="Kim, Sunyoung" uniqKey="Kim S" first="Sunyoung" last="Kim">Sunyoung Kim</name><affiliation><mods:affiliation>Human Environment and Design, Yonsei University, Seoul, Korea</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: kim_sunyoung@outlook.com</mods:affiliation></affiliation></author><author><name sortKey="Jung, Eui Chul" sort="Jung, Eui Chul" uniqKey="Jung E" first="Eui-Chul" last="Jung">Eui-Chul Jung</name><affiliation><mods:affiliation>Human Environment and Design, Yonsei University, Seoul, Korea</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: jech@yonsei.ac.kr</mods:affiliation></affiliation></author></analytic><monogr></monogr><series><title level="s" type="main" xml:lang="en">Lecture Notes in Computer Science</title><idno type="ISSN">0302-9743</idno><idno type="eISSN">1611-3349</idno><idno type="ISSN">0302-9743</idno></series></biblStruct></sourceDesc><seriesStmt><idno type="ISSN">0302-9743</idno></seriesStmt></fileDesc><profileDesc><textClass></textClass></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">Abstract: After 2012, the number of Korean musical audience grew larger than 5 million, which is the starting point of popularization. Considering new-coming audiences and changing market environment, overall analysis of musical art management and customer-centered approach is needed. Performance experience process and details of musical service will be analyzed based on 5 principles of service design thinking. This paper will study purchase stages from musical perspective, analyze flow experience structure model and the relationship between different musical contents. This paper has the characteristic of basic study to enhance musical experience and suggest planning direction.</div></front></TEI><istex><corpusName>springer-ebooks</corpusName><author><json:item><name>Sunyoung Kim</name><affiliations><json:string>Human Environment and Design, Yonsei University, Seoul, Korea</json:string><json:string>E-mail: kim_sunyoung@outlook.com</json:string></affiliations></json:item><json:item><name>Eui-Chul Jung</name><affiliations><json:string>Human Environment and Design, Yonsei University, Seoul, Korea</json:string><json:string>E-mail: jech@yonsei.ac.kr</json:string></affiliations></json:item></author><subject><json:item><lang><json:string>eng</json:string></lang><value>Musical Experience</value></json:item><json:item><lang><json:string>eng</json:string></lang><value>Service Design Thinking</value></json:item></subject><arkIstex>ark:/67375/HCB-N0K3WM8Q-P</arkIstex><language><json:string>eng</json:string></language><originalGenre><json:string>OriginalPaper</json:string></originalGenre><abstract>Abstract: After 2012, the number of Korean musical audience grew larger than 5 million, which is the starting point of popularization. Considering new-coming audiences and changing market environment, overall analysis of musical art management and customer-centered approach is needed. Performance experience process and details of musical service will be analyzed based on 5 principles of service design thinking. This paper will study purchase stages from musical perspective, analyze flow experience structure model and the relationship between different musical contents. 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Considering new-coming audiences and changing market environment, overall analysis of musical art management and customer-centered approach is needed. Performance experience process and details of musical service will be analyzed based on 5 principles of service design thinking. This paper will study purchase stages from musical perspective, analyze flow experience structure model and the relationship between different musical contents. 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Type="GRID">grid.5734.5</OrgID><OrgID Level="Institution" Type="ISNI">0000000107265157</OrgID><OrgName>University of Bern</OrgName><OrgAddress><City>Bern</City><Country>Switzerland</Country></OrgAddress></Affiliation><Affiliation ID="Aff9"><OrgID Level="Institution" Type="GRID">grid.417969.4</OrgID><OrgID Level="Institution" Type="ISNI">0000000123151926</OrgID><OrgName>Indian Institute of Technology</OrgName><OrgAddress><City>Madras</City><Country>India</Country></OrgAddress></Affiliation><Affiliation ID="Aff10"><OrgID Level="Institution" Type="GRID">grid.5675.1</OrgID><OrgID Level="Institution" Type="ISNI">0000000104169637</OrgID><OrgName>University of Dortmund</OrgName><OrgAddress><City>Dortmund</City><Country>Germany</Country></OrgAddress></Affiliation><Affiliation ID="Aff11"><OrgID Level="Institution" Type="GRID">grid.116068.8</OrgID><OrgID Level="Institution" Type="ISNI">0000000123412786</OrgID><OrgName>Massachusetts Institute of Technology</OrgName><OrgAddress><State>MA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff12"><OrgID Level="Institution" Type="GRID">grid.19006.3e</OrgID><OrgID Level="Institution" Type="ISNI">0000000096326718</OrgID><OrgName>University of California</OrgName><OrgAddress><City>Los Angeles</City><State>CA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff13"><OrgID Level="Institution" Type="GRID">grid.47840.3f</OrgID><OrgID Level="Institution" Type="ISNI">0000000121817878</OrgID><OrgName>University of California</OrgName><OrgAddress><City>Berkeley</City><State>CA</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff14"><OrgID Level="Institution" Type="GRID">grid.21940.3e</OrgID><OrgID Level="Institution" Type="ISNI"> 0000000419368278</OrgID><OrgName>Rice University</OrgName><OrgAddress><City>Houston</City><State>TX</State><Country>USA</Country></OrgAddress></Affiliation><Affiliation ID="Aff15"><OrgID Level="Institution" Type="GRID">grid.419607.d</OrgID><OrgID Level="Institution" Type="ISNI">0000000120969941</OrgID><OrgName>Max-Planck Institute of Computer Science</OrgName><OrgAddress><City>Saarbrücken</City><Country>Germany</Country></OrgAddress></Affiliation></EditorGroup></SeriesHeader><Book Language="En"><BookInfo BookProductType="Proceedings" ContainsESM="No" Language="En" MediaType="eBook" NumberingDepth="2" NumberingStyle="ContentOnly" OutputMedium="All" TocLevels="0"><BookID>978-3-642-39241-2</BookID><BookTitle>Design, User Experience, and Usability. Health, Learning, Playing, Cultural, and Cross-Cultural User Experience</BookTitle><BookSubTitle>Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings, Part II</BookSubTitle><BookVolumeNumber>8013</BookVolumeNumber><BookSequenceNumber>8013</BookSequenceNumber><BookDOI>10.1007/978-3-642-39241-2</BookDOI><BookTitleID>316695</BookTitleID><BookPrintISBN>978-3-642-39240-5</BookPrintISBN><BookElectronicISBN>978-3-642-39241-2</BookElectronicISBN><BookChapterCount>67</BookChapterCount><BookCopyright><CopyrightHolderName>Springer-Verlag Berlin Heidelberg</CopyrightHolderName><CopyrightYear>2013</CopyrightYear></BookCopyright><BookSubjectGroup><BookSubject Code="SCI" Type="Primary">Computer Science</BookSubject><BookSubject Code="SCI18067" Priority="1" Type="Secondary">User Interfaces and Human Computer Interaction</BookSubject><BookSubject Code="SCI24008" Priority="2" Type="Secondary">Computing Milieux</BookSubject><BookSubject Code="SCI23001" Priority="3" Type="Secondary">Computer Applications</BookSubject><BookSubject Code="SCI18040" Priority="4" Type="Secondary">Information Systems Applications (incl. Internet)</BookSubject><BookSubject Code="SCI18032" Priority="5" Type="Secondary">Information Storage and Retrieval</BookSubject><SubjectCollection Code="SUCO11645">Computer Science</SubjectCollection></BookSubjectGroup><BookContext><SeriesID>558</SeriesID></BookContext><ConferenceInfo><ConfSeriesName>International Conference of Design, User Experience, and Usability</ConfSeriesName><ConfSeriesID Type="Springer">duxu</ConfSeriesID><ConfSeriesID Type="DBLP">hci</ConfSeriesID><ConfEventID Type="Springer">duxu2013</ConfEventID><ConfEventAbbreviation>DUXU</ConfEventAbbreviation><ConfNumber>2</ConfNumber><ConfEventLocation><City>Las Vegas, NV</City><Country>USA</Country></ConfEventLocation><ConfEventDateStart><Year>2013</Year><Month>7</Month><Day>21</Day></ConfEventDateStart><ConfEventDateEnd><Year>2013</Year><Month>7</Month><Day>26</Day></ConfEventDateEnd></ConferenceInfo></BookInfo><BookHeader><EditorGroup><Editor AffiliationIDS="Aff16"><EditorName DisplayOrder="Western"><GivenName>Aaron</GivenName><FamilyName>Marcus</FamilyName></EditorName><Contact><Email>aaron.marcus@amanda.com</Email></Contact></Editor><Affiliation ID="Aff16"><OrgID Level="Institution" Type="GRID">grid.469878.c</OrgID><OrgName>Aaron Marcus and Associates, Inc.</OrgName><OrgAddress><Street>1196 Euclid Avenue, Suite 1F</Street><Postcode>94708</Postcode><City>Berkeley</City><State>CA</State><Country>USA</Country></OrgAddress></Affiliation></EditorGroup></BookHeader><Part ID="Part2"><PartInfo OutputMedium="All" TocLevels="0"><PartID>2</PartID><PartNumber>Part II</PartNumber><PartSequenceNumber>2</PartSequenceNumber><PartTitle>Designing for the Learning and Culture Experience</PartTitle><PartChapterCount>18</PartChapterCount><PartContext><SeriesID>558</SeriesID><BookID>978-3-642-39241-2</BookID><BookTitle>Design, User Experience, and Usability</BookTitle></PartContext></PartInfo><Chapter ID="Chap23" Language="En"><ChapterInfo ChapterType="OriginalPaper" ContainsESM="No" NumberingDepth="2" NumberingStyle="ContentOnly" TocLevels="0"><ChapterID>23</ChapterID><ChapterDOI>10.1007/978-3-642-39241-2_23</ChapterDOI><ChapterSequenceNumber>23</ChapterSequenceNumber><ChapterTitle Language="En">Musical Experience Development Model Based on Service Design Thinking</ChapterTitle><ChapterFirstPage>199</ChapterFirstPage><ChapterLastPage>208</ChapterLastPage><ChapterCopyright><CopyrightHolderName>Springer-Verlag Berlin Heidelberg</CopyrightHolderName><CopyrightYear>2013</CopyrightYear></ChapterCopyright><ChapterGrants Type="Regular"><MetadataGrant Grant="OpenAccess"></MetadataGrant><AbstractGrant Grant="OpenAccess"></AbstractGrant><BodyPDFGrant Grant="Restricted"></BodyPDFGrant><BodyHTMLGrant Grant="Restricted"></BodyHTMLGrant><BibliographyGrant Grant="Restricted"></BibliographyGrant><ESMGrant Grant="Restricted"></ESMGrant></ChapterGrants><ChapterContext><SeriesID>558</SeriesID><PartID>2</PartID><BookID>978-3-642-39241-2</BookID><BookTitle>Design, User Experience, and Usability</BookTitle></ChapterContext></ChapterInfo><ChapterHeader><AuthorGroup><Author AffiliationIDS="Aff17"><AuthorName DisplayOrder="Western"><GivenName>Sunyoung</GivenName><FamilyName>Kim</FamilyName></AuthorName><Contact><Email>kim_sunyoung@outlook.com</Email></Contact></Author><Author AffiliationIDS="Aff17"><AuthorName DisplayOrder="Western"><GivenName>Eui-Chul</GivenName><FamilyName>Jung</FamilyName></AuthorName><Contact><Email>jech@yonsei.ac.kr</Email></Contact></Author><Affiliation ID="Aff17"><OrgID Level="Institution" Type="GRID">grid.15444.30</OrgID><OrgID Level="Institution" Type="ISNI">0000000404705454</OrgID><OrgDivision>Human Environment and Design</OrgDivision><OrgName>Yonsei University</OrgName><OrgAddress><City>Seoul</City><Country>Korea</Country></OrgAddress></Affiliation></AuthorGroup><Abstract ID="Abs1" Language="En"><Heading>Abstract</Heading><Para>After 2012, the number of Korean musical audience grew larger than 5 million, which is the starting point of popularization. Considering new-coming audiences and changing market environment, overall analysis of musical art management and customer-centered approach is needed. Performance experience process and details of musical service will be analyzed based on 5 principles of service design thinking. This paper will study purchase stages from musical perspective, analyze flow experience structure model and the relationship between different musical contents. This paper has the characteristic of basic study to enhance musical experience and suggest planning direction.</Para></Abstract><KeywordGroup Language="En"><Heading>Keywords</Heading><Keyword>Musical Experience</Keyword><Keyword>Service Design Thinking</Keyword></KeywordGroup></ChapterHeader><NoBody></NoBody></Chapter></Part></Book></Series></Publisher><!-- Converted from LaTeX with LaTeX2A++ V3.1.38 --></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>Musical Experience Development Model Based on Service Design Thinking</title></titleInfo><titleInfo type="alternative" contentType="CDATA"><title>Musical Experience Development Model Based on Service Design Thinking</title></titleInfo><name type="personal"><namePart type="given">Sunyoung</namePart><namePart type="family">Kim</namePart><affiliation>Human Environment and Design, Yonsei University, Seoul, Korea</affiliation><affiliation>E-mail: kim_sunyoung@outlook.com</affiliation><role><roleTerm type="text">author</roleTerm></role></name><name type="personal"><namePart type="given">Eui-Chul</namePart><namePart type="family">Jung</namePart><affiliation>Human Environment and Design, Yonsei University, Seoul, Korea</affiliation><affiliation>E-mail: jech@yonsei.ac.kr</affiliation><role><roleTerm type="text">author</roleTerm></role></name><typeOfResource>text</typeOfResource><genre displayLabel="OriginalPaper" authority="ISTEX" authorityURI="https://content-type.data.istex.fr" type="conference" valueURI="https://content-type.data.istex.fr/ark:/67375/XTP-BFHXPBJJ-3">conference</genre><originInfo><publisher>Springer Berlin Heidelberg</publisher><place><placeTerm type="text">Berlin, Heidelberg</placeTerm></place><dateIssued encoding="w3cdtf">2013</dateIssued><copyrightDate encoding="w3cdtf">2013</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><abstract lang="en">Abstract: After 2012, the number of Korean musical audience grew larger than 5 million, which is the starting point of popularization. Considering new-coming audiences and changing market environment, overall analysis of musical art management and customer-centered approach is needed. Performance experience process and details of musical service will be analyzed based on 5 principles of service design thinking. This paper will study purchase stages from musical perspective, analyze flow experience structure model and the relationship between different musical contents. This paper has the characteristic of basic study to enhance musical experience and suggest planning direction.</abstract><subject lang="en"><genre>Keywords</genre><topic>Musical Experience</topic><topic>Service Design Thinking</topic></subject><relatedItem type="host"><titleInfo><title>Design, User Experience, and Usability. Health, Learning, Playing, Cultural, and Cross-Cultural User Experience</title><subTitle>Second International Conference, DUXU 2013, Held as Part of HCI International 2013, Las Vegas, NV, USA, July 21-26, 2013, Proceedings, Part II</subTitle></titleInfo><name type="personal"><namePart type="given">Aaron</namePart><namePart type="family">Marcus</namePart><affiliation>Aaron Marcus and Associates, Inc., 1196 Euclid Avenue, Suite 1F, 94708, Berkeley, CA, USA</affiliation><affiliation>E-mail: aaron.marcus@amanda.com</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><genre type="book-series" authority="ISTEX" authorityURI="https://publication-type.data.istex.fr" valueURI="https://publication-type.data.istex.fr/ark:/67375/JMC-0G6R5W5T-Z">book-series</genre><originInfo><publisher>Springer</publisher><copyrightDate encoding="w3cdtf">2013</copyrightDate><issuance>monographic</issuance></originInfo><subject><genre>Book-Subject-Collection</genre><topic authority="SpringerSubjectCodes" authorityURI="SUCO11645">Computer Science</topic></subject><subject><genre>Book-Subject-Group</genre><topic authority="SpringerSubjectCodes" authorityURI="SCI">Computer Science</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI18067">User Interfaces and Human Computer Interaction</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI24008">Computing Milieux</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI23001">Computer Applications</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI18040">Information Systems Applications (incl. Internet)</topic><topic authority="SpringerSubjectCodes" authorityURI="SCI18032">Information Storage and Retrieval</topic></subject><identifier type="DOI">10.1007/978-3-642-39241-2</identifier><identifier type="ISBN">978-3-642-39240-5</identifier><identifier type="eISBN">978-3-642-39241-2</identifier><identifier type="ISSN">0302-9743</identifier><identifier type="eISSN">1611-3349</identifier><identifier type="BookTitleID">316695</identifier><identifier type="BookID">978-3-642-39241-2</identifier><identifier type="BookChapterCount">67</identifier><identifier type="BookVolumeNumber">8013</identifier><identifier type="BookSequenceNumber">8013</identifier><identifier type="PartChapterCount">18</identifier><part><date>2013</date><detail type="part"><title>Part II: Designing for the Learning and Culture Experience</title></detail><detail type="volume"><number>8013</number><caption>vol.</caption></detail><extent 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type="given">Jon</namePart><namePart type="given">M.</namePart><namePart type="family">Kleinberg</namePart><affiliation>Cornell University, Ithaca, NY, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Friedemann</namePart><namePart type="family">Mattern</namePart><affiliation>ETH Zurich, Zurich, Switzerland</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">John</namePart><namePart type="given">C.</namePart><namePart type="family">Mitchell</namePart><affiliation>Stanford University, Stanford, CA, USA</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart type="given">Moni</namePart><namePart type="family">Naor</namePart><affiliation>Weizmann Institute of Science, Rehovot, Israel</affiliation><role><roleTerm type="text">editor</roleTerm></role></name><name type="personal"><namePart 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