R. Allen And NotOnde longue
List of bibliographic references
Number of relevant bibliographic references: 2.| Ident. | Authors (with country if any) | Title |
|---|---|---|
| 006839 | R. Allen [Australie] | Individual customer-orientation scores of service staff in the banking and finance industry in Australia and the United Kingdom : some preliminary findings of a projective measurement technique |
| 006B31 | R. Allen [Australie] ; G. Soutar | The quest for grace : development and international application of a projective measure of individual customer-orientation |
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