Software process improvement in small and medium software enterprises: a systematic review
Identifieur interne : 000A46 ( Istex/Corpus ); précédent : 000A45; suivant : 000A47Software process improvement in small and medium software enterprises: a systematic review
Auteurs : Francisco J. Pino ; Félix García ; Mario PiattiniSource :
- Software Quality Journal [ 0963-9314 ] ; 2008-06-01.
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Abstract
Abstract: Small and medium enterprises are a very important cog in the gears of the world economy. The software industry in most countries is composed of an industrial scheme that is made up mainly of small and medium software enterprises—SMEs. To strengthen these types of organizations, efficient Software Engineering practices are needed—practices which have been adapted to their size and type of business. Over the last two decades, the Software Engineering community has expressed special interest in software process improvement (SPI) in an effort to increase software product quality, as well as the productivity of software development. However, there is a widespread tendency to make a point of stressing that the success of SPI is only possible for large companies. In this article, a systematic review of published case studies on the SPI efforts carried out in SMEs is presented. Its objective is to analyse the existing approaches towards SPI which focus on SMEs and which report a case study carried out in industry. A further objective is that of discussing the significant issues related to this area of knowledge, and to provide an up-to-date state of the art, from which innovative research activities can be thought of and planned.
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DOI: 10.1007/s11219-007-9038-z
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ISTEX:2C775D2A22871C79C90597BEEF455811393471A5Le document en format XML
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Pino</name><affiliation><mods:affiliation>IDIS Research Group, Electronic and Telecommunications Engineering Faculty, University of Cauca, Street 5 # 4 – 70, Popayan, Colombia</mods:affiliation></affiliation><affiliation><mods:affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: fcojose.pino@alu.uclm.es</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: fjpino@unicauca.edu.co</mods:affiliation></affiliation></author><author><name sortKey="Garcia, Felix" sort="Garcia, Felix" uniqKey="Garcia F" first="Félix" last="García">Félix García</name><affiliation><mods:affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: felix.garcia@uclm.es</mods:affiliation></affiliation></author><author><name sortKey="Piattini, Mario" sort="Piattini, Mario" uniqKey="Piattini M" first="Mario" last="Piattini">Mario Piattini</name><affiliation><mods:affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: mario.piattini@uclm.es</mods:affiliation></affiliation></author></titleStmt><publicationStmt><idno type="wicri:source">ISTEX</idno><idno type="RBID">ISTEX:2C775D2A22871C79C90597BEEF455811393471A5</idno><date when="2007" year="2007">2007</date><idno type="doi">10.1007/s11219-007-9038-z</idno><idno type="url">https://api.istex.fr/ark:/67375/VQC-60FDT4QV-X/fulltext.pdf</idno><idno type="wicri:Area/Istex/Corpus">000A46</idno><idno type="wicri:explorRef" wicri:stream="Istex" wicri:step="Corpus" wicri:corpus="ISTEX">000A46</idno></publicationStmt><sourceDesc><biblStruct><analytic><title level="a" type="main" xml:lang="en">Software process improvement in small and medium software enterprises: a systematic review</title><author><name sortKey="Pino, Francisco J" sort="Pino, Francisco J" uniqKey="Pino F" first="Francisco J." last="Pino">Francisco J. Pino</name><affiliation><mods:affiliation>IDIS Research Group, Electronic and Telecommunications Engineering Faculty, University of Cauca, Street 5 # 4 – 70, Popayan, Colombia</mods:affiliation></affiliation><affiliation><mods:affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: fcojose.pino@alu.uclm.es</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: fjpino@unicauca.edu.co</mods:affiliation></affiliation></author><author><name sortKey="Garcia, Felix" sort="Garcia, Felix" uniqKey="Garcia F" first="Félix" last="García">Félix García</name><affiliation><mods:affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: felix.garcia@uclm.es</mods:affiliation></affiliation></author><author><name sortKey="Piattini, Mario" sort="Piattini, Mario" uniqKey="Piattini M" first="Mario" last="Piattini">Mario Piattini</name><affiliation><mods:affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</mods:affiliation></affiliation><affiliation><mods:affiliation>E-mail: mario.piattini@uclm.es</mods:affiliation></affiliation></author></analytic><monogr></monogr><series><title level="j">Software Quality Journal</title><title level="j" type="abbrev">Software Qual J</title><idno type="ISSN">0963-9314</idno><idno type="eISSN">1573-1367</idno><imprint><publisher>Springer US; http://www.springer-ny.com</publisher><pubPlace>Boston</pubPlace><date type="published" when="2008-06-01">2008-06-01</date><biblScope unit="volume">16</biblScope><biblScope unit="issue">2</biblScope><biblScope unit="page" from="237">237</biblScope><biblScope unit="page" to="261">261</biblScope></imprint><idno type="ISSN">0963-9314</idno></series></biblStruct></sourceDesc><seriesStmt><idno type="ISSN">0963-9314</idno></seriesStmt></fileDesc><profileDesc><textClass><keywords scheme="KwdEn" xml:lang="en"><term>SMEs</term><term>SPI</term><term>Small and medium software enterprises</term><term>Software process improvement</term><term>Systematic Review</term></keywords></textClass><langUsage><language ident="en">en</language></langUsage></profileDesc></teiHeader><front><div type="abstract" xml:lang="en">Abstract: Small and medium enterprises are a very important cog in the gears of the world economy. The software industry in most countries is composed of an industrial scheme that is made up mainly of small and medium software enterprises—SMEs. To strengthen these types of organizations, efficient Software Engineering practices are needed—practices which have been adapted to their size and type of business. Over the last two decades, the Software Engineering community has expressed special interest in software process improvement (SPI) in an effort to increase software product quality, as well as the productivity of software development. However, there is a widespread tendency to make a point of stressing that the success of SPI is only possible for large companies. In this article, a systematic review of published case studies on the SPI efforts carried out in SMEs is presented. Its objective is to analyse the existing approaches towards SPI which focus on SMEs and which report a case study carried out in industry. 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Pino is a Lecturer at the Electronic and Telecommunications Engineering Faculty at the University of Cauca, in Popayán (Colombia). His research interest is software process improvement in small companies. He is currently a PhD student in Computer Science at the University of Castilla–La Mancha (UCLM), in Spain.</note><affiliation>Francisco J. Pino is a Lecturer at the Electronic and Telecommunications Engineering Faculty at the University of Cauca, in Popayán (Colombia). His research interest is software process improvement in small companies. He is currently a PhD student in Computer Science at the University of Castilla–La Mancha (UCLM), in Spain.</affiliation><affiliation>IDIS Research Group, Electronic and Telecommunications Engineering Faculty, University of Cauca, Street 5 # 4 – 70, Popayan, Colombia</affiliation><affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</affiliation></author><author xml:id="author-0001"><persName><forename type="first">Félix</forename><surname>García</surname></persName><email>felix.garcia@uclm.es</email><note type="biography">Félix García is a Lecturer at the University of Castilla–La Mancha (UCLM). His research interests include business process management, software processes, software measurement and agile methods. He holds both an MSc and a PhD in Computer Science from the UCLM, and is a member of the Alarcos Research Group of said University, which specializes in Information Systems, Databases and Software Engineering.</note><affiliation>Félix García is a Lecturer at the University of Castilla–La Mancha (UCLM). His research interests include business process management, software processes, software measurement and agile methods. He holds both an MSc and a PhD in Computer Science from the UCLM, and is a member of the Alarcos Research Group of said University, which specializes in Information Systems, Databases and Software Engineering.</affiliation><affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</affiliation></author><author xml:id="author-0002"><persName><forename type="first">Mario</forename><surname>Piattini</surname></persName><email>mario.piattini@uclm.es</email><note type="biography">Mario Piattini is a full Professor at the UCLM. His research interests include software quality, metrics and maintenance. He holds a PhD in Computer Science from the Technical University of Madrid, and leads the Alarcos Research Group. He is CISA and CISM by ISACA. He leads the Joint INDRA–UCLM Software Research and Development Center. He is member of ACM and the IEEE Computer Society.</note><affiliation>Mario Piattini is a full Professor at the UCLM. His research interests include software quality, metrics and maintenance. He holds a PhD in Computer Science from the Technical University of Madrid, and leads the Alarcos Research Group. He is CISA and CISM by ISACA. He leads the Joint INDRA–UCLM Software Research and Development Center. 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Pino</Heading><Para> is a Lecturer at the Electronic and Telecommunications Engineering Faculty at the University of Cauca, in Popayán (Colombia). His research interest is software process improvement in small companies. He is currently a PhD student in Computer Science at the University of Castilla–La Mancha (UCLM), in Spain.<Figure Category="Standard" Float="No" ID="Figa"><MediaObject><ImageObject Color="BlackWhite" Format="JPEG" Rendition="HTML" Type="Halftone" FileRef="MediaObjects/11219_2007_9038_Figa_HTML.jpg"></ImageObject></MediaObject></Figure></Para></FormalPara></Biography></Author><Author AffiliationIDS="Aff2"><AuthorName DisplayOrder="Western"><GivenName>Félix</GivenName><FamilyName>García</FamilyName></AuthorName><Contact><Email>felix.garcia@uclm.es</Email></Contact><Biography><FormalPara RenderingStyle="Style1"><Heading>Félix García</Heading><Para> is a Lecturer at the University of Castilla–La Mancha (UCLM). His research interests include business process management, software processes, software measurement and agile methods. He holds both an MSc and a PhD in Computer Science from the UCLM, and is a member of the Alarcos Research Group of said University, which specializes in Information Systems, Databases and Software Engineering.<Figure Category="Standard" Float="No" ID="Figb"><MediaObject><ImageObject Color="BlackWhite" Format="JPEG" Rendition="HTML" Type="Halftone" FileRef="MediaObjects/11219_2007_9038_Figb_HTML.jpg"></ImageObject></MediaObject></Figure></Para></FormalPara></Biography></Author><Author AffiliationIDS="Aff2"><AuthorName DisplayOrder="Western"><GivenName>Mario</GivenName><FamilyName>Piattini</FamilyName></AuthorName><Contact><Email>mario.piattini@uclm.es</Email></Contact><Biography><FormalPara RenderingStyle="Style1"><Heading>Mario Piattini</Heading><Para> is a full Professor at the UCLM. His research interests include software quality, metrics and maintenance. He holds a PhD in Computer Science from the Technical University of Madrid, and leads the Alarcos Research Group. He is CISA and CISM by ISACA. He leads the Joint INDRA–UCLM Software Research and Development Center. He is member of ACM and the IEEE Computer Society.<Figure Category="Standard" Float="No" ID="Figc"><MediaObject><ImageObject Color="Color" Format="JPEG" Rendition="HTML" Type="Halftone" FileRef="MediaObjects/11219_2007_9038_Figc_HTML.jpg"></ImageObject></MediaObject></Figure></Para></FormalPara></Biography></Author><Affiliation ID="Aff1"><OrgDivision>IDIS Research Group, Electronic and Telecommunications Engineering Faculty</OrgDivision><OrgName>University of Cauca</OrgName><OrgAddress><Street>Street 5 # 4 – 70</Street><City>Popayan</City><Country Code="CO">Colombia</Country></OrgAddress></Affiliation><Affiliation ID="Aff2"><OrgDivision>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute</OrgDivision><OrgName>University of Castilla-La Mancha</OrgName><OrgAddress><Street>Paseo de la Universidad, 4</Street><Postcode> 13071</Postcode><City>Ciudad Real</City><Country Code="ES">Spain</Country></OrgAddress></Affiliation></AuthorGroup><Abstract ID="Abs1" Language="En" OutputMedium="All"><Heading>Abstract</Heading><Para>Small and medium enterprises are a very important cog in the gears of the world economy. The software industry in most countries is composed of an industrial scheme that is made up mainly of small and medium software enterprises—SMEs. To strengthen these types of organizations, efficient Software Engineering practices are needed—practices which have been adapted to their size and type of business. Over the last two decades, the Software Engineering community has expressed special interest in software process improvement (SPI) in an effort to increase software product quality, as well as the productivity of software development. However, there is a widespread tendency to make a point of stressing that the success of SPI is only possible for large companies. In this article, a systematic review of published case studies on the SPI efforts carried out in SMEs is presented. Its objective is to analyse the existing approaches towards SPI which focus on SMEs and which report a case study carried out in industry. A further objective is that of discussing the significant issues related to this area of knowledge, and to provide an up-to-date state of the art, from which innovative research activities can be thought of and planned.</Para></Abstract><KeywordGroup Language="En" OutputMedium="All"><Heading>Keywords</Heading><Keyword>Software process improvement</Keyword><Keyword>SPI</Keyword><Keyword>Small and medium software enterprises</Keyword><Keyword>SMEs</Keyword><Keyword>Systematic Review</Keyword></KeywordGroup></ArticleHeader><NoBody></NoBody></Article></Issue></Volume></Journal></Publisher></istex:document></istex:metadataXml><mods version="3.6"><titleInfo lang="en"><title>Software process improvement in small and medium software enterprises: a systematic review</title></titleInfo><titleInfo type="alternative" contentType="CDATA"><title>Software process improvement in small and medium software enterprises: a systematic review</title></titleInfo><name type="personal" displayLabel="corresp"><namePart type="given">Francisco</namePart><namePart type="given">J.</namePart><namePart type="family">Pino</namePart><affiliation>IDIS Research Group, Electronic and Telecommunications Engineering Faculty, University of Cauca, Street 5 # 4 – 70, Popayan, Colombia</affiliation><affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</affiliation><affiliation>E-mail: fcojose.pino@alu.uclm.es</affiliation><affiliation>E-mail: fjpino@unicauca.edu.co</affiliation><role><roleTerm type="text">author</roleTerm></role><description>Francisco J. Pino is a Lecturer at the Electronic and Telecommunications Engineering Faculty at the University of Cauca, in Popayán (Colombia). His research interest is software process improvement in small companies. He is currently a PhD student in Computer Science at the University of Castilla–La Mancha (UCLM), in Spain.</description></name><name type="personal"><namePart type="given">Félix</namePart><namePart type="family">García</namePart><affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</affiliation><affiliation>E-mail: felix.garcia@uclm.es</affiliation><role><roleTerm type="text">author</roleTerm></role><description>Félix García is a Lecturer at the University of Castilla–La Mancha (UCLM). His research interests include business process management, software processes, software measurement and agile methods. He holds both an MSc and a PhD in Computer Science from the UCLM, and is a member of the Alarcos Research Group of said University, which specializes in Information Systems, Databases and Software Engineering.</description></name><name type="personal"><namePart type="given">Mario</namePart><namePart type="family">Piattini</namePart><affiliation>ALARCOS Research Group, Information Systems and Technologies Department, UCLM-INDRA Research and Development Institute, University of Castilla-La Mancha, Paseo de la Universidad, 4, 13071, Ciudad Real, Spain</affiliation><affiliation>E-mail: mario.piattini@uclm.es</affiliation><role><roleTerm type="text">author</roleTerm></role><description>Mario Piattini is a full Professor at the UCLM. His research interests include software quality, metrics and maintenance. He holds a PhD in Computer Science from the Technical University of Madrid, and leads the Alarcos Research Group. He is CISA and CISM by ISACA. He leads the Joint INDRA–UCLM Software Research and Development Center. He is member of ACM and the IEEE Computer Society.</description></name><typeOfResource>text</typeOfResource><genre type="research-article" displayLabel="OriginalPaper" authority="ISTEX" authorityURI="https://content-type.data.istex.fr" valueURI="https://content-type.data.istex.fr/ark:/67375/XTP-1JC4F85T-7">research-article</genre><originInfo><publisher>Springer US; http://www.springer-ny.com</publisher><place><placeTerm type="text">Boston</placeTerm></place><dateIssued encoding="w3cdtf">2008-06-01</dateIssued><copyrightDate encoding="w3cdtf">2007</copyrightDate></originInfo><language><languageTerm type="code" authority="rfc3066">en</languageTerm><languageTerm type="code" authority="iso639-2b">eng</languageTerm></language><abstract lang="en">Abstract: Small and medium enterprises are a very important cog in the gears of the world economy. The software industry in most countries is composed of an industrial scheme that is made up mainly of small and medium software enterprises—SMEs. To strengthen these types of organizations, efficient Software Engineering practices are needed—practices which have been adapted to their size and type of business. Over the last two decades, the Software Engineering community has expressed special interest in software process improvement (SPI) in an effort to increase software product quality, as well as the productivity of software development. However, there is a widespread tendency to make a point of stressing that the success of SPI is only possible for large companies. In this article, a systematic review of published case studies on the SPI efforts carried out in SMEs is presented. Its objective is to analyse the existing approaches towards SPI which focus on SMEs and which report a case study carried out in industry. A further objective is that of discussing the significant issues related to this area of knowledge, and to provide an up-to-date state of the art, from which innovative research activities can be thought of and planned.</abstract><subject lang="en"><genre>Keywords</genre><topic>Software process improvement</topic><topic>SPI</topic><topic>Small and medium software enterprises</topic><topic>SMEs</topic><topic>Systematic Review</topic></subject><relatedItem type="host"><titleInfo><title>Software Quality Journal</title></titleInfo><titleInfo type="abbreviated"><title>Software Qual J</title></titleInfo><genre type="journal" authority="ISTEX" authorityURI="https://publication-type.data.istex.fr" valueURI="https://publication-type.data.istex.fr/ark:/67375/JMC-0GLKJH51-B">journal</genre><originInfo><publisher>Springer</publisher><dateIssued encoding="w3cdtf">2008-04-10</dateIssued><copyrightDate encoding="w3cdtf">2008</copyrightDate></originInfo><subject><genre>Computer Science</genre><topic>Operating Systems</topic><topic>Data Structures, Cryptology and Information Theory</topic><topic>Programming Languages, Compilers, Interpreters</topic><topic>Software Engineering/Programming and Operating Systems</topic></subject><identifier type="ISSN">0963-9314</identifier><identifier type="eISSN">1573-1367</identifier><identifier type="JournalID">11219</identifier><identifier type="IssueArticleCount">8</identifier><identifier type="VolumeIssueCount">4</identifier><part><date>2008</date><detail type="volume"><number>16</number><caption>vol.</caption></detail><detail type="issue"><number>2</number><caption>no.</caption></detail><extent unit="pages"><start>237</start><end>261</end></extent></part><recordInfo><recordOrigin>Springer Science+Business Media, LLC, 2008</recordOrigin></recordInfo></relatedItem><identifier type="istex">2C775D2A22871C79C90597BEEF455811393471A5</identifier><identifier type="ark">ark:/67375/VQC-60FDT4QV-X</identifier><identifier type="DOI">10.1007/s11219-007-9038-z</identifier><identifier type="ArticleID">9038</identifier><identifier type="ArticleID">s11219-007-9038-z</identifier><accessCondition type="use and reproduction" contentType="copyright">Springer Science+Business Media, LLC, 2007</accessCondition><recordInfo><recordContentSource authority="ISTEX" authorityURI="https://loaded-corpus.data.istex.fr" valueURI="https://loaded-corpus.data.istex.fr/ark:/67375/XBH-3XSW68JL-F">springer</recordContentSource><recordOrigin>Springer Science+Business Media, LLC, 2007</recordOrigin></recordInfo></mods><json:item><extension>json</extension><original>false</original><mimetype>application/json</mimetype><uri>https://api.istex.fr/ark:/67375/VQC-60FDT4QV-X/record.json</uri></json:item></metadata><serie></serie></istex></record>Pour manipuler ce document sous Unix (Dilib)
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