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The Power of Voice: Managerial Affective States and Future Firm Performance

Identifieur interne : 000213 ( Main/Exploration ); précédent : 000212; suivant : 000214

The Power of Voice: Managerial Affective States and Future Firm Performance

Auteurs : William J. Mayew ; Mohan Venkatachalam

Source :

RBID : ISTEX:D7CACC5886E5615B12DA271418EA9CD97527BF7A

English descriptors

Abstract

We measure managerial affective states during earnings conference calls by analyzing conference call audio files using vocal emotion analysis software. We hypothesize and find that, when managers are scrutinized by analysts during conference calls, positive and negative affects displayed by managers are informative about the firm's financial future. Analysts do not incorporate this information when forecasting near‐term earnings. When making stock recommendation changes, however, analysts incorporate positive but not negative affect. This study presents new evidence that managerial vocal cues contain useful information about a firm’s fundamentals, incremental to both quantitative earnings information and qualitative “soft” information conveyed by linguistic content.

Url:
DOI: 10.1111/j.1540-6261.2011.01705.x


Affiliations:


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Le document en format XML

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<div type="abstract" xml:lang="en">We measure managerial affective states during earnings conference calls by analyzing conference call audio files using vocal emotion analysis software. We hypothesize and find that, when managers are scrutinized by analysts during conference calls, positive and negative affects displayed by managers are informative about the firm's financial future. Analysts do not incorporate this information when forecasting near‐term earnings. When making stock recommendation changes, however, analysts incorporate positive but not negative affect. This study presents new evidence that managerial vocal cues contain useful information about a firm’s fundamentals, incremental to both quantitative earnings information and qualitative “soft” information conveyed by linguistic content.</div>
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