Valueoriented process modeling integrating financial perspectives into business process redesign
Identifieur interne : 000B87 ( Main/Exploration ); précédent : 000B86; suivant : 000B88Valueoriented process modeling integrating financial perspectives into business process redesign
Auteurs : Jan Vom Brocke [Liechtenstein] ; Jan Recker [Australie] ; Jan Mendling [Allemagne]Source :
- Business Process Management Journal [ 1463-7154 ] ; 2010-04-20.
Abstract
Purpose Financial information about costs and return on investments are of key importance to strategic decision making but also in the context of process improvement or business engineering. The purpose of this paper is to propose a valueoriented approach to business process modeling based on key concepts and metrics from operations and financial management, to aid decision making in process redesign projects on the basis of process models. Designmethodologyapproach The paper suggests a theoretically founded extension to current process modeling approaches, and delineates a framework as well as methodical support to incorporate financial information into process redesign. The paper uses two case studies to evaluate the suggested approach. Findings Based on two case studies, the paper shows that the valueoriented process modeling approach facilitates and improves managerial decision making in the context of process redesign. Research limitationsimplications The paper presents design work and two case studies. More research is needed to more thoroughly evaluate the presented approach in a variety of reallife process modeling settings. Practical implications The paper shows how the approach enables decision makers to make investment decisions in process redesign projects, and also how other decisions, for instance in the context of enterprise architecture design, can be facilitated. Originalityvalue This paper reports on an attempt to integrate financial considerations into the act of process modeling, in order to provide more comprehensive decisionmaking support in process redesign projects.
Url:
DOI: 10.1108/14637151011035633
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The purpose of this paper is to propose a valueoriented approach to business process modeling based on key concepts and metrics from operations and financial management, to aid decision making in process redesign projects on the basis of process models. Designmethodologyapproach The paper suggests a theoretically founded extension to current process modeling approaches, and delineates a framework as well as methodical support to incorporate financial information into process redesign. The paper uses two case studies to evaluate the suggested approach. Findings Based on two case studies, the paper shows that the valueoriented process modeling approach facilitates and improves managerial decision making in the context of process redesign. Research limitationsimplications The paper presents design work and two case studies. More research is needed to more thoroughly evaluate the presented approach in a variety of reallife process modeling settings. Practical implications The paper shows how the approach enables decision makers to make investment decisions in process redesign projects, and also how other decisions, for instance in the context of enterprise architecture design, can be facilitated. Originalityvalue This paper reports on an attempt to integrate financial considerations into the act of process modeling, in order to provide more comprehensive decisionmaking support in process redesign projects.</div></front></TEI><affiliations><list><country><li>Allemagne</li><li>Australie</li><li>Liechtenstein</li></country><region><li>Berlin</li></region><settlement><li>Berlin</li></settlement></list><tree><country name="Liechtenstein"><noRegion><name sortKey="Vom Brocke, Jan" sort="Vom Brocke, Jan" uniqKey="Vom Brocke J" first="Jan" last="Vom Brocke">Jan Vom Brocke</name></noRegion></country><country name="Australie"><noRegion><name sortKey="Recker, Jan" sort="Recker, Jan" uniqKey="Recker J" first="Jan" last="Recker">Jan Recker</name></noRegion></country><country name="Allemagne"><region name="Berlin"><name sortKey="Mendling, Jan" sort="Mendling, Jan" uniqKey="Mendling J" first="Jan" last="Mendling">Jan Mendling</name></region></country></tree></affiliations></record>Pour manipuler ce document sous Unix (Dilib)
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